Contracted Christy and Ricky to clean the apartment I was moving out of. I thought they did solid work given the scope of the job I had laid out for them, but my landlord complained about several corners with dust, a couple of tiny streaks on Windows and floors, and the storage space which hadn't been cleaned (due to miscommunication, not negligence). These two had such professional integrity that they came back the day after we talked and knocked out the areas of discrepancy, free of charge. I would hire them again in a heartbeat, and I will recommend them to anyone I come across.

I needed to have my carpets cleaned and saw an ad on Facebook so I called and got an estimate. It was a great deal so I made an appointment. Kristi and Ricky showed up right on time. They were nice, professional, and their work was excellent. If you're looking for an honest, professional, and reliable company with excellent service, call SERVPRO Kailua/North Laie!

I HATE CATS!. I moved into a house that had a very strong cat urine odor. I had read about how to get rid of it online and tried to get rid of it myself. I tried and tried with no success. Andy used his SERVPRO Bright and Neutral cleaner and then sealed the floor. Thank you! Did I mention I hate cats.