Professional Services Provide Professional Results

8/5/2024 (Permalink)

Unchecked standing water can lead to structural damage, mold, mildew, and unsafe living conditions.

Water damage comes in all shapes and sizes. Your ice maker water connection might be loose, leaving a small, but ever-growing puddle underneath the refrigerator. Other times an older pipe in the basement bursts, filling the room with water, and soaking all the contents in the process. Most homeowners can handle cleaning up a small puddle, but very few, if any, can effectively pump out a flooded basement, and dry it correctly.

At SERVPRO® we’ve made it our mission to understand all aspects of water damage, how to dry out all types of materials, where to place equipment, and most importantly, to respond quickly to a water loss. Within minutes, uncontrolled water can quickly spread into drywall, under wood floors, into furniture, electronics, and carpeting. Any paper-based items will start to swell and warp. Fabrics may bleed and stain items around them.

If standing water is not removed, within the first twenty-four hours, metal items will begin to discolor and rust, drywall will turn soft and lose structural integrity, furniture begins to split, and concrete can become saturated. With each passing day, the damage becomes worse, doors and windows swell and warp, corrosion forms, and mold and mildew begin to grow and spread.

Our trained team will arrive with professional-grade extraction equipment, to remove all standing water. This step is critical, as it speeds up the drying time, and reduces the chances of mold or other secondary water damage. In addition to pumping out the water, our team will begin the process of moving out furniture, paper goods, and other pieces of personal property to prevent further damage.

Once the standing water is removed, our team will consult with the property owner and their insurance carrier, to identify and then remove carpets, flooring, drywall, and paneling, that cannot be saved. Next, powerful drying equipment is placed, along with dehumidifiers, to expedite the drying process. During this stage of the restoration, SERVPRO crew members will monitor the equipment daily, adjusting as necessary, until materials are returned to their normal moisture levels.

Once everything is dry, our team will begin the reconstruction process, carefully making necessary repairs, until the affected area is returned to its preloss condition. Finally, we’ll return and place your personal property right where it used to be.

Utilizing SERVPRO of Kailua to Navigate Water Damage: From Devastation to Restoration

8/31/2023 (Permalink)

We restore water damage 24-hours a day.

Any property can suffer great harm from water damage, which can result in structural problems, mold growth, and health dangers. We at SERVPRO Kailua are here to provide the knowledge and assistance required to return your property to its pre-damage state since we are sensitive to the distress that water damage can cause.

Any home or business can suffer from water damage, which is an unexpected and frequently terrifying experience. Water damage may cause havoc on your home, causing structural problems, mold growth, and other health risks. It can result from burst pipes or flooding. 

The Hidden Risks

Beyond the plainly noticeable indications of wetness, water damage exists. It can penetrate insulation, flooring, and walls, leading to significant structural damage over time. If the leftover moisture is not properly dealt with, a breeding ground for mold and mildew may develop, posing a health danger to your family or employees.

Quick Action Is Essential

Time is crucial when dealing with flood damage. Prompt action can drastically lessen the level of damage and stop other problems like mold growth. Our crew at SERVPRO Kailua is accessible around-the-clock and has the expertise and state-of-the-art tools needed to tackle any water damage situation.

Evaluation and Restoration

Our trained professionals thoroughly evaluate the damage as soon as they arrive. This assessment assists us in choosing the best restoration strategy, which may include dehumidification, sanitization, and water extraction and drying. In addition to restoring your property, our aim is to cause the fewest possible alterations to your daily routine or business activities.

Prevention of Mold

The possibility for mold growth is one of the most worrisome effects of water damage. Mold can swiftly spread and put residents' health at danger. Our staff uses cutting-edge methods to make sure that all impacted areas are completely dried, thus lowering the possibility of mold infections.

Working together with Insurance

Navigating insurance claims can be challenging when dealing with flood damage. In order to speed up the claims process and guarantee that you get the coverage you deserve, SERVPRO Kailua works directly with insurance carriers. During this time, our thorough documentation of the damage and repair process can be a useful resource.

Keeping Future Water Damage Away

Following the restoration of your property, we also offer advice and insights to help you avoid further water damage. Taking proactive measures will help you avoid future hassles and costs, from routine maintenance to quickly fixing minor leaks.

No property owner wants to deal with water damage, but with SERVPRO Kailua on your side, you are not on your own in the restoration process. Our skilled team is dedicated to bringing your property back to life, using techniques that are at the forefront of the industry and a sincere desire to give back to the community. If you experience water damage, keep in mind that we're only a phone call away and ready to help you navigate the waters of restoration.

Call Us Today!

When your Kailua home or business needs water damage cleanup and restoration services, SERVPRO® of Kailua has a team of technicians ready to respond every day of the year. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

My Kitchen Flooded in Laie, Now What Should I Do?

10/3/2022 (Permalink)

We are leaders in water damage restoration services in Honolulu County!

Aloha! When you discover water damage in your Laie home or business, the first step is to call us. Our local team in Kailua is on standby 24-hours a day to respond to your call for help. Water is invasive and can cause severe damage in as little as one to two hours. Fast action is necessary to avoid further damage and more costly and time-consuming repairs.

When you call, we will ask you questions regarding the nature of your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your Laie home or commercial business has a water damage emergency, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

How to cleanup after a flood

9/8/2022 (Permalink)

Water damaged home from flooding

When a disaster occurs, it's hard to know where to start. Many times after a major flood damage, your first thought may be to start cleaning things up. 

It's important to "first", find out your options. There may be insurance coverage or flood cleanup help that is available to you. And sometimes it can take time. And whether you hire a flood cleanup company or not, they can be a great resource for help. 

Initial Safety Inspection

Your first priority is your safety. It's a very normal reaction to want to start cleaning up. For a flood damage, many times homes or structures may contain sewage damage. 

During a flood water levels rise. They overwhelm the local sewers. The raw sewage contaminates the water, which then contaminates the homes and structures that it floods. 

If you don't know how to assess the safety of your home, your local flood cleanup company can help.

Flood Cleanup Insurance 

In some parts of the US, there are high-risk flood areas that already need flood insurance. Find out from your insurance provider if you have any coverage for your property for a flood. 

One thing to note if you in-fact do have flood insurance coverage is to find out what the flood insurance covers. Many time it is not all-inclusive. Meaning, you may only receive help for part of what needs to be repaired on your property.  

It's important to know this if you decide to hire a flood cleanup company.  You don't want to be stuck with a bill for more than what your insurance will cover you for. 

Removing Contents to Discard or Salvage  

As mold can grow within 24 hours, it’s important to work quickly when removing your belongings. It’s also important to note that long term flooding will likely ruin most contents. Rescue your most valuable items, but never at the expense of your own safety. 

• Remove all furniture and contents to allow for cleanup of the structure. Solid wood and metal furniture may be salvageable.
• Saturated mattresses and furniture should be discarded.
• Carpet, padding and drywall should always be replaced as well as rugs. 
• Most food products should be discarded. Sealed and canned goods may be cleaned and salvaged.
• Photos and important papers can be frozen within plastic bags in a frost-free freezer until there is time to thaw and clean them, perhaps by a professional.
• Flooded appliances will need to be inspected by a professional before use.
• Any material that is discarded should be kept for your insurance adjuster to inspect.

Cleaning and Drying 

Remove any mud and silt with a shovel. A garden hose can be used to wash hard surfaces. 

Once the structure is completely cleaned, dying fans and dehumidifiers can be used to correctly speed up and dry out the structure. 

Appliances that have direct exposure to sunlight may cause irreversible damage if left out too long. You can also increase the airflow with the use of drying fans which you can rent at your local hardware store. Air-dry is best for your personal belongings.

Gently clean fragile objects so as not to damage them. Use soft brushes and cloths and avoid rubbing which can cause scratches and damage. 

Focus on your most important belongings as you may not be able to salvage everything. 

During a major disaster, your local flood cleanup companies will find themselves overwhelmed. As a result out-of-state flood cleanup companies may come in for support and help. 

It is important to hire a good flood cleanup company. But how do you know a good company from a bad one? Here are the most common complaints our disaster team hears when we travel to a flood: 

• "The company I hired had a few guys come out to start the cleanup. But now, I can't get them to come back. They keep telling me tomorrow." 
• "I stayed home from work and the company I hired no-showed. I've called multiple times. I've already paid half down." 
• "I paid for a flood cleanup on my property but now there is a smell and I can't get the company that did the cleanup to come back". 

We hear these types of complaints quite often during a major disaster. At SERVPRO of Kailua we have a dedicated Storm Disaster Team. We get called in to assist our local Franchisees when they get overwhelmed after a major flood. 

We resolve issues like this by doing the following: 

• To speed up the process we assign one full crew at a time to a structure. This also helps us schedule the next property on-time as we know exactly when we'll be done.  Many times flood cleanup companies will bounce their labor crews back and forth. This only delays the completion of the project. 
• We always call in advance if there is ever a change to the schedule so you're not left waiting for someone that was never planning on showing up. 
• We are a preferred vendor for most insurance carriers nationwide. To maintain a "preferred" status we follow industry standards, local laws and city ordinances to a "T". 

What's good about hiring a flood cleanup company at SERVPRO is one, we are all locally owned and operated. And two, we are all part of a National Franchise which can offer support if there is ever an issue for work that's been performed to your home or structure.

For questions or to schedule a no-charge inspection, call us 24/7 at 808-235-5015 and one of our experience coordinators can further assist you.

How Common Is Water Damage in Kailua Homes?

9/7/2022 (Permalink)

We are leaders in water damage restoration services in Honolulu County.

Aloha! Our local team in Kailua is trained and certified to restore water damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. Here are some interesting facts about water damage claims:

The most common causes of water damage are:

• Severe weather
• Clogged gutters
• Leaking pipes
• Washing machine water supply line leaks
• Condensation from air conditioners
• Blocked drains
• Malfunctioning sprinkler systems
• Leaking water heaters

Here are some more facts about water damage:

• 14,000 people have a water damage emergency each day
• 98 percent of basements in the United States will experience some type of water damage during their lifespans
• 37 percent of homeowners in the United States claim to have suffered losses from water damage
• 5 billion is the annual cost to insurance companies from water damage and mold in the United States
• $6975 is the average cost of a home water damage insurance claim
• The average age of failed washing machine supply line hoses is 8.7 years
• 75 percent of water heaters fail before they are 12 years old

Call Us Today!

Water damage can happen at any time of the day or night in Kailua, and when it does, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Should I Have My Water-Damaged Belongings Professionally Cleaned in Kokokahi?

8/16/2022 (Permalink)

We clean and restore water-damaged belongings in Honolulu County.

Aloha! When there is water damage, professional cleaning is recommended as the water may be contaminated with bacteria. Kokokahi locals appreciate our “restore versus replace” approach to restoring water-damaged household contents and belongings.

Our local team in Kailua is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our water restoration technicians will pretest your belongings to determine what items are salvageable and the best cleaning method for restoring each item. We clean and restore your belongings using several different cleaning methods, including:

• Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned
• Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

Water damage can happen at any time. When your home or commercial business in Kokokahi has water damage, our team in Kailua is Here to Help. ® We’ll clean and restore your belongings “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Dedicated Water Restoration Team in Kailua?

7/21/2022 (Permalink)

We restore water damage 24-hours a day in Honolulu County.

Aloha! Our local team in Kailua is highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our training program includes:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• ECTP - Employee Certification Training Program
• IICRC Certified Firm
• OSHA - 10-hour General and Construction Industry Training Program
• OSHA - 30-hour General and Construction Industry Training Program
• OSHA - Other Training
• RRRP - Lead-Based Paint Activities and Renovation
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

e-Learnings

All of our staff have access to web-based training. This training is voluntary, and the program is designed to be an ongoing training series for our local team in Kailua. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. This keeps our technicians and office team current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

When your Kailua home or commercial business has water damage, our team in Kailua will restore your damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Swimming Pool Leak in Kaneohe Home?

7/12/2022 (Permalink)

We restore water damage 24-hours a day in Honolulu County.

Aloha! If you have a leaking swimming pool, you may be compromising your home’s foundation and wasting thousands of gallons of water each month! Our local team in Kailua responds to water damage emergencies throughout the year in Kaneohe and offers these tips from the Environmental Protection Agency  to determine if your pool is leaking:

• Grab a clear container and a marker
• During the test period, turn off the pool auto-fill, do not manually add water to the pool, and avoid splashing water out of the pool
• Put the container on the pool steps and mark the water level on the outside of the container
• Now, fill the container with pool water up to the mark you just made so the levels match
• Mark the water level inside the container
• Now, wait and give evaporation time to work, usually two to three days. If it rains or is windy, you’ll have to perform the test again.
• Place the container on the pool steps. If the water in the pool is lower than the water in the container, you have a leak
• If both the pool level and the container water levels are the same, you do not have a leak

Call Us Today!

When your Kaneohe  home or commercial business has a water damage emergency, our Kailua team will restore your damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

I Have a Water Damage Emergency in My Home in Kahuku?

5/4/2022 (Permalink)

Meditate on Kailua beach while we restore your water damage!

Aloha! Do you know that our team in Kailua responds to water damage emergencies 24-hours a day and typically arrives onsite within four hours of your call for help? Water is invasive and will seep into, and under anything in its path, so fast mitigation is the key to minimizing the potential for additional damage and more time-consuming and costly repairs in many cases. Even waiting one hour to address water damage can cause severe damage to your home or business.

We follow the one-four-eight-hour rule, meaning:

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

SERVPRO Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

You never know when a pipe will break, an appliance will fail, or your toilet will back up. When your Kahuku home or commercial business has water damage and needs restoration services, our Kailua team is Here to Help. ® We’ll restore your water damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Water Leaks in your home

5/2/2022 (Permalink)

Flood in a home

Water Leaks and damage to your home.

Refrigerators, dishwashers and other appliance malfunctions are one of the most common reasons water damage affects today’s homes. A slight breach in the gasket on a washer or a small leak in the pipes leading to an automatic ice maker can slowly damage the walls or the floors of your Kailua home in hidden areas. Another challenge on this Islands can be rats that chew the lines.  SERVPRO technicians receive training to locate and restore the many paths water takes to intrude and damage structures of your home.
 
 
When SERVPRO IICRC certified technicians arrive, expect questions about where you notice water or dampness. We take it from there, using moisture measuring devices to give us a baseline from which we determined drying goals. A technician may remove the kick plates between the bottom of your cabinets and the floor to check for obvious leaks and any standing water contained underneath. Our crew locates the leak and arranges for repair and then gets to work on the damage done by the water.
 
Slow leaks can equal major damage as wood swells and weakens. We evaluate the condition of your cabinets to see if drying alone is an option or if some pieces of wood need to be removed and replaced. The floor under the cabinets also receives an inspection, including the subflooring. Tile floor handles water well unless there are cracks in the joints or grout. An examination of the subfloor may be necessary, viewed from a lower level or crawlspace. As we work through the areas saturated we look for mold growth, which is common when water leaks over time. If found, we add mold remediation to the agenda; our technicians are trained in the EPA mold abatement protocols.
 
SERVPRO crews extract any visible water and set up air movers and dehumidifiers to reduce moisture in the air and fixtures. We recommend you run your AC units as well to lower humidity. The team monitors moisture levels, and we remove our equipment only when the proper levels are attained.
 
If your suspicion that a water leak exists somewhere in your kitchen needs confirmation give us a call at (808) 235-5015. An experienced water damage crew from SERVPRO of Kailua North / Laie makes certain the leak is found and fixed and the damage restored to preserve your home and your investment.

Water Damage Follows This Timeline

4/20/2022 (Permalink)

You may have noticed your bathroom sink leaks every once in a while. No big deal, right? Wrong! You should never underestimate the havoc water can wreak on your home.

The average household leak can waste up to 10,000 gallons of water in a year.

Any water damage your home may be experiencing progresses rapidly, penetrating floors, walls and soft surfaces. The best way to react is to address the issue as soon as possible before it can get worse. Here’s a timeline of how quickly the damage can set in.

<h2first-24-hours">The First 24 Hours

Your Central Honolulu home has a one in four chance of encountering flood damage within a 30-year period in a high-risk area. Knowing what to do next is essential.

Immediately after, within the first 24 to 48 hours, certain items will immediately fall victim to water’s disastrous effects.

Upholstered furnishings and wood structures can swell as a result of moisture. Fragile items, such as books and photographs, may become warped beyond repair. This is also when mold first starts to develop, which means it’s vital to take action within this time period.

The experts at SERVPRO of Central Honolulu specialize in restoration, and we want to make sure you save money and your precious keepsakes! Those are the items that can’t be replaced. We will make sure to let you know if there are any items that cannot be saved.

<h2the-first-week">Within the First Week

After the first 24 hours, water damage will progress further and quickly. If excessive moisture is present, mold will spread exponentially. If mold begins to grow, it can even cause structural damage to your home.

Any porous surfaces in your home like wood or walls will begin to show the damage, as they’re compromised by the moisture. Metal surfaces in your home will start corroding as well.

<h2a-week">In a Week

It’s never a good idea to let water damage progress this far. Letting the moisture sit for an extended period of time could cause irreversible damage. As time goes on, the costs and efforts to restore the structure will increase significantly, and the risks associated with structural damage are greater.

<h2SERVPRO-can-help-you">How SERVPRO Can Help You

Here’s what you need to know about our restoration process: The journey begins with the first call. It’s optimal if you call within the first 24 hours, so we can provide you with the best results possible.

Our service work then begins with a thorough extraction of the water in your home. That way we can prevent the spread of water throughout the structure and reduce drying time.

Next, your home will likely need a full cleaning, including sanitation and deodorization. Lucky for you, our specialists are experts who will come equipped with industry-leading drying equipment to remove the water you can’t see.

Lastly, your home may require construction work to get back to its preloss condition, but we’re prepared to handle anything from minor repairs to rebuilding entire areas of your home.

We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. SERVPRO will keep you up to date on every step and have you back in your home or business in no time.

Regardless of the type of water damage sustained, SERVPRO has the tools and teams to help your home or business recover. Contact us ²⁴⁄₇ when you need a dependable team to help you recover.

Irrigation System Flooding in Kailua?

4/5/2022 (Permalink)

We are leaders in water damage restoration services in Honolulu County.

Aloha! Kailua locals can benefit from finding leaks in your in-ground sprinkler or irrigation system. Our local team in Kailua offers these tips for finding leaks in your sprinkler system.

• Find your main sprinkler system valve and shut it off
• Once you shut off the sprinkler system valve, look at the low flow indicator on your water meter. If it keeps moving, the water leak is inside your home.
• If the low flow indicator stops moving, the leak is in your main sprinkler system pipe
• To check for visible irrigation system leaks, turn off your sprinkler system valve and wait at least two minutes. This allows the main sprinkler system pipe to refill with water.
• Go to your controller and turn on the zone. Go to the zone you turned on and listen for water running.
• Do you see water bubbling up from the ground? Are there any wet spots or pooling of water?
• Look for broken sprinkler heads in the zone. If water is not hitting the target area or flowing out of the sprinkler heads, you will need to replace the sprinkler heads.
• Repeat this process for each zone in your irrigation system
• Call a certified irrigation contractor if you can't fix the problem by replacing the sprinkler heads

Call Us!

When your Kailua home or commercial business has water damage, our Kailua team is on-call 24-hours a day to respond to your call. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Tips for Protecting Your Home From Heavy Rain in Kahuku?

3/1/2022 (Permalink)

We restore water damage 24-hours a day in Honolulu county.

Aloha! Do you know that inspecting your air conditioning unit for possible sources of water leaks should be part of your home’s routine maintenance plan in Kahuku? SERVPRO® of Kailua offers these helpful tips from the Institute of Business and Home Safety for protecting your home water intrusion from heavy rain:

Check wall air conditioners for leaks.

Internal Drain: If the air conditioning unit has an internal drain, make sure the pipe size is adequate, and water is running and flowing freely in order to handle a high volume of water.

Caulking of Air Conditioning Unit Sleeve: Look for any gaps, cracks, or other damage that indicates improper caulking around the edge of the sleeve to the exterior of the building. This increases vulnerability to water entry.

Orientation: Tilting the air conditioning unit sleeves slightly (two degrees) towards the exterior wall can significantly reduce the water’s entry.

Weather Stripping: Proper weather stripping between the air conditioning unit and the sleeve can reduce the water from entering.

Call Us Today!

You never know when you will need help with a water damage emergency, but Kahuku locals and commercial businesses can count on SERVPRO® of Kailua to respond to your call day and night. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Sewer Backup in Laie?

2/1/2022 (Permalink)

We clean and restore sewer backups in Honolulu county.

Aloha! SERVPRO® of Kailua professionals have the training, equipment, and experience to clean and restore sewer backups in your Laie home or commercial business. Here is some information on preventing sewer backups in your sewer lateral and city main from the Insurance Information Institute:

Properly dispose of grease

Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner’s line, or in the main sewer causing the line to constrict and eventually clog.

Properly dispose of paper products

Paper towels, disposable (and cloth) diapers, hygienic wipes, and feminine products do not deteriorate quickly and can cause a great deal of trouble in the property owner’s lateral as well as in the city main.

Periodically cut tree roots

If you have continuing problems with tree roots in your lateral, you may have to regularly have the roots cut by a professional.

Replace your line with new plastic pipe 

Plastic pipe will prevent tree roots from entering your line. It is recommended to replace your line and tap with new plastic pipe.

Install a backwater prevention valve to prevent sewer backflows

Call Us Today!

Laie locals can rely on SERVPRO® of Kailua to restore their water damage,  “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Flooding in Kailua Home?

1/5/2022 (Permalink)

We restore water damage 24-hours a day in Honolulu county.

Aloha! SERVPRO® of Kailua responds to water damage emergencies throughout the year. Here are some recent Google reviews from happy water damage customers:

“A pipe burst in my house, causing water to flood most of my house! ?? My insurance company called SERVPRO. SERVPRO came to my rescue. They came in with heaters and fans to dry my entire carpet. Matt Faasua has been helping me throughout this terrible ordeal by listening to my fears about this whole situation. He has also helped me move furniture around to make sure that my entire house can be dried thoroughly. He communicates with me daily to let me know who will be coming to my house and when to monitor the drying process. He has been available to communicate and help in every step of this drying process. Thank you, Matt Faasua, for all your help!” M. M.

“Frank and Allen were a pleasure to work with. They communicated well and got everything done promptly. They also worked with my insurance company, making that part of this experience easy. Would definitely recommend these guys.” Rodd Yano

Call Us Today!

When your Kailua home or business needs water damage cleanup and restoration services, SERVPRO® of Kailua has a team of technicians ready to respond every day of the year. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Major Water Damage in Kailua?

11/29/2021 (Permalink)

We restore water damage in Honolulu county!

Aloha. SERVPRO® of Kailua is part of a national network of over 1700 franchises, and when emergency services are needed, we can mobilize resources as needed. This picture is from an emergency water restoration we did in Michigan. The roof had a leak that was not repaired, and the water continued to enter and saturate the roofing structure and ceilings until the ceilings collapsed under the weight of the water.

We tarped the roof to minimize secondary damage to the home’s interior rooms and cleaned up and removed the debris when we arrived. We extracted the water from the room and set up drying equipment. Once the room was completely dry, we repaired the roof and ceiling drywall and repainted it. Now you would never know there had been water damage!

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage can happen at any time. When your Kailua home or commercial business needs water damage restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your water damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Move-Out and Pack-Out Services for Water-Damaged Home in Kaneohe?

11/3/2021 (Permalink)

We offer a full range of water damage restoration services in Honolulu county.

Aloha. When my washing machine supply line failed and flooded my Kaneohe home, I was devastated. My beautiful hardwood floors were ruined, and all the water-damaged baseboards and drywall had to be replaced. The professionals at SERVPRO® of Kailua came out and inspected and assessed the damage, which was extensive.

We had to relocate while the repairs were being done. SERVPRO of Kailua helped us pack up our home and move the furniture that did not require cleaning to offsite storage. Our water-damaged belongings were cleaned and restored, and they brought everything back once the repairs were finished!

When your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

We will contact you when the restoration is completed and coordinate a convenient time for the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us Today!

When your Kaneohe home or business needs water damage restoration services, SERVPRO® of Kailua is Here to Help. ® We provide all the restoration services you need to restore your water damage to preloss condition. Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Contents Restoration Services for Laie?

9/6/2021 (Permalink)

We provide a full range of specialized cleaning services in Honolulu county.

Laie locals want to know about contents restoration.

Aloha. When you need help restoring water damage, SERVPRO® of Kailua is Here to Help. ® Water damage affects more than the home; it also affects your belongings. We specialize in restoring water-damaged contents, and we work to “restore” versus “replace” your belongings whenever possible. Our water restoration technicians pretest every item before cleaning to ensure we are using the most effective cleaning method. Depending on what is being cleaned, we may use any of the following cleaning methods:

Restoration Cleaning Methods

• Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned
• Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us!

When your home or commercial business needs water cleanup and restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your water damage in Laie, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Water Damage in Kailua Home?

8/3/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Honolulu County!

Water Heater Leak in Kailua?

Aloha. SERVPRO® of Kailua has been helping the residents and commercial business owners in Kailua restore water damage for many years. Water heaters break, sewer systems backup, plumbing pipes fail, and so can appliances. No matter what form of water damage you experience, you can rely on us to arrive quickly and immediately begin the restoration process. 

Here is a recent testimonial from a customer who experienced a water heater leak:

“The Team was great, came in quickly and set up to help with water damage due to a water heater leak. They were able to identify the trouble areas and immediately get to work on drying them up to prevent any further damage. Each time a representative came in they were able to explain what was going on and were extremely communicative via the phone to ensure that my schedule was accommodated as well. They made what should have been a stressful situation, much easier to deal with.” Jarrod Linehan

 Call Us Today!

When your home or commercial business has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your water damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Water Insurance Coverage in Kailua?

7/5/2021 (Permalink)

We are trusted leaders in water damage restoration in Honolulu County!

Aloha! Did you know that SERVPRO® of Kailua can help with the insurance process and paperwork when we restore water damage in Kailua? Here are some tips from the Insurance Information Institute for making sure you have the right kind of insurance to cover water damage in your area:

Different types of water damage are insured by different types of policies.

Homeowners and renters insurance provides coverage for burst pipes, wind-driven rain, and various other causes of loss. Generally speaking, water that comes from the top down—such as rainfall and burst sprinklers—is covered by a standard homeowners policy.

Some policies cover sewer and drain backups, but many do not; however, you can purchase a sewer backup rider to your homeowner's or renters' coverage.

Typically, any water that comes from the bottom up is covered by a separate flood insurance policy, which can be purchased from the federal government’s National Flood Insurance Program (NFIP), and from some private insurers. If you live in a flood-prone area, learn more about appropriate coverage.

Call Us Today!

When your home or commercial business has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your water damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Roof and Water Damage in Kailua?

5/20/2021 (Permalink)

We mitigate water damage emergencies 24-hours a day in Honolulu County.

Tips For Protecting Your Home From Water Damage

SERVPRO® of Kailua has been responding to water damage emergencies for years in Kailua and we know that damage from wind and storms can cause water intrusion issues. It’s always a good idea to inspect the exterior of your home after high winds or any weather event to make sure your home’s exterior is undamaged. Here are some tips from the Insurance Information Institute on repairing and protecting your home’s exterior:

• Caulk and seal windows to guard against water seepage
• Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
• Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
• Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house.
• Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

When your home has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your commercial water damage in Kailua, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Flooded Floor in Kokokahi?

5/3/2021 (Permalink)

We are trusted leaders in water damage restoration in Honolulu County.

At SERVPRO® of Kailua, we know that a fast response time is critical to minimizing water damage.

Here are some tips from our website on what to do and what NOT to do if your Kokokahi home experiences a flooding situation:

What To Do After Flooding

• Remove excess water by mopping and blotting
• Wipe excess water from wood furniture after removal of lamps and tabletop items
• Remove and prop wet upholstery and cushions
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying in summer
• Remove colored rugs from wet carpeting
• Remove art objects to a safe, dry place
• Gather loose items from floors

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods
• Don't leave books, magazines, or other colored items on wet carpet or floors
• Don't use your household vacuum to remove water
• Don't use television or other household appliances
• Don't turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging

Call Us Today!

SERVPRO® of Kailua has a team of highly trained restoration technicians on-call 24-hours a day to respond to any water damage emergency. Call us today at 808-235-5015. We’ll clean and restore your water damage in Kokokahi, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Toilet Overflow in Kailua?

4/26/2021 (Permalink)

Troubled Toilet in Kailua?

SERVPRO of Kailua responds to water damage emergencies often in Kailua, and we know that the faster the damage is mitigated, the lower the degree of water damage may be. According to the Insurance Institute for Business and Home Safety (IBHS) faulty supply lines, toilet flanges, fill valve assemblies, or toilet backups and overflows were attributed to 78 percent of water damage from toilets. Here are some loss prevention and maintenance tips from the IBHS: 

Be patient after you flush and wait for the valve to completely finish refilling the tank and bowl.

If an overflow looks imminent, lift off the tank cover and lift the float to shut off water flow to the tank, and then turn off the supply valve.

Twice a year, inspect a toilet’s components, such as the fill, supply, flush valves, and the supply line. Make sure you can turn off the supply. 

If you have older screw-type valves that are hard to turn or start leaking, consider replacing them with simpler ball valves that are easy to shut off quickly.

Call Us Today!

When you have a water damage emergency, SERVPRO of Kailuais Here to Help. We’ll restore your water damage in Kailua, “Like it never even happened.” 

SERVPRO of Kailua is Independently Owned and Operated.

Hidden Water Damage in Kailua?

4/26/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Honolulu County!

Trouble in paradise?

I kept smelling something funny, but I could not locate the source of the smell. While I was cleaning, I looked up and noticed a dark stain on my ceiling. Evidently, my roof had a water leak that was dripping into the attic space and finally made its way to my ceiling. Yikes!

SERVPRO® of Kailua has been serving the restoration needs of the residents of Kailua for years and we know that even a small leak can create cause damage in a short time. Here is a water damage timeline from our website that demonstrates the damage water can do within twenty-four hours: 

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

Call Us!

SERVPRO® of Kailua has a team of highly trained restoration technicians on-call 24-hours a day to respond to any water damage emergency. Call us today at 808-235-5015. We’ll clean and restore your water damage in Kailua, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Contents Restoration Services in Kailua?

4/25/2021 (Permalink)

When my Kailua home basement flooded, we were out of town, and the damage wasn’t discovered for a few days. Everything that touched the ground was damaged by water. All the furniture and cardboard boxes stored down in the basement were standing in water. My insurance adjuster told me to call SERVPRO of Kailua. 

The SERVPRO of Kailua technicians arrived quickly, assessed the situation, and immediately began the cleanup and restoration process. They contacted my insurance adjuster and helped me with the insurance paperwork and process. Fortunately, they were able to clean and restore most of the items from my basement and return them to preloss condition. Here are the cleaning methods they used:

• Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
• Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
• Spray and Wipe - effective for items that can’t withstand wet cleaning
• Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
• Abrasive Cleaning - involves agitation of the surface being cleaned
• Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today! 

SERVPRO of Kailua has a team of highly trained technicians with specialized training and experience to clean and restore your keepsakes. We’ll restore your water damage in Kailua, “Like it never even happened.” 

SERVPRO of Kailua is Independently Owned and Operated. 

Water Damage Emergency in Kailua?

4/25/2021 (Permalink)

Water Damage Disaster. 

At SERVPRO of Kailua, we restore water damage disasters of all kinds and sizes. Because water is invasive, water can seep into cracks and crevices and can become an expensive repair when left untreated for too long. Our technicians have the specialized equipment and experience to quickly and efficiently mitigate any water damage emergency. Here are some tips for preventing plumbing failure from the Insurance Institute of Business and Home Safety (IBHS)

• Never pour grease down the drain
• Plant trees away from lateral drain lines to prevent roots from damaging piping
• If your home’s sewer system is connected to the city’s sewer system, or if you are located downhill or below street level, contact a plumbing professional to install a backflow prevention assembly into your sewer system
• Call a professional if you notice signs of a plumbing problem—an increased monthly water bill, banging pipes, rust stains, moisture in the walls or on the floor, and signs of wet soil erosion near the foundation

Call Us Today!

Plumbing failures can happen at any time with no warning. When your  Kailua area home or office experiences a water damage emergency of any size, SERVPRO of Kailua has a team of highly trained restoration technicians ready to assist you 24-hours a day.

SERVPRO of Kailua is Independently Owned and Operated. 

Flooded Bathroom in Kailua?

4/24/2021 (Permalink)

Sinking Feeling in Kailua?

I was down in my office for a couple of hours on a conference call before I heard a funny dripping and splashing sound coming down the stairs. When I investigated, I discovered that my daughter had left the sink running in my Kailua home. There was a shallow lake in the bathroom, and water was running down the hallway. The stairway carpeting was saturated. My neighbor told me to call SERVPRO of Kailua, and I’m glad I did.

I was amazed at how quickly the SERVPRO of Kailua technicians arrived. They quickly extracted the water and set up powerful air blowers and movers to dry the upstairs and downstairs areas that were flooded. Thanks to their fast mitigation, the floors were not warped or damaged, and there was no damage to the walls and baseboards. They documented the drying process and cleaned, sanitized, and deodorized the affected areas.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When you have a water damage emergency, SERVPRO of Kailuais ready to respond 24-hours a day. We’ll clean and restore your water damage in Kailua, “Like it never even happened.” 

SERVPRO of Kailua is Independently Owned and Operated.

Threats of a "Simple" Sink or Tub Overflow May Be Larger Than You Expect

8/22/2019 (Permalink)

Be safe and protect your Kaneohe home from potential water-related damages and call SERVPRO of Kailua immediately.

Water Overflows May Seem Minor

A sink or tub overflow may seem like an issue you can solve yourself but in failure of having professionals check or assess the water damage in your Kaneohe home that overflow may cause unforeseen damage to your home. Water can travel through surfaces, including cracks in tile, or unsealed grout lines causing further water spread in new areas; potentially posing new threats as the perfect breeding ground for fungi. Our team is trained and certified to assess water overflow and detect any moisture of traveling water using thermal imaging cameras, and moisture meters. Once all water has been extracted, your home calls for an assessment from our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained Water Damage Restoration Technicians (WRT). Technicians will repeatedly check moisture levels in your home throughout the restoration process to ensure the fastest recovery possible.

Once all water damage has been assessed SERVPRO of Kailua is certified to rebuild any damages to your home. Ensuring not only the threat of water is removed but your home is rebuilt without having to consult outside construction companies, making your circle for repairs much smaller and simpler. The smaller your circle the easier and faster repairs to your home can be rebuilt.

For your convenience call SERVPRO of Kailua for all water damage in your home at (808)-235-5015

Professional Water Damage Remediation Services In Pearl City Area

8/21/2019 (Permalink)

Water seeped into wooden flooring and caused the flooring to bubble and crack.

Do not push water damage aside in your Pearl City Home

Water Damage can and will worsen with neglect. Pushing water-related issues out of mind will not repair the damage and will drastically worsen with time. Do not wait! Sitting water will seep into walls, cabinets, and furniture causing the damage to worsen and pose new threats in supporting mold growth. Ensure any water damage does not worsen through neglect, take the needed steps to care for your home.

Per Say a refrigerator in your Pearl City kitchen was to have a “small” leak and a simple solution would be to place a towel on the ground to catch leaking water. Temporary or quick fixes may seem effective in taking care of seemingly small issues, but if the issue is not treated by professionals immediately, the issue will worsen over time and possibly result in greater damage, causing higher costs down the road. With repeated exposure to moisture, the risk of water damage and the potential of fungi growth increases. There is also the possibility the leak may worsen and the flooring or cabinets are then at significantly higher risk of bubbling or cracking due to the repeated exposure of water.

SERVPRO has a national reputation of being Faster to Any Size Disaster. We are timely to your disaster and efficient throughout the restoration of your property. With 24/7 availability you can call SERVPRO of Kailua any time of day!

If you are threatened by water damage, call SERVPRO of Kailua at (808) 235-5015.

SERVPRO is the Number One Choice for Water Removal

8/19/2019 (Permalink)

SERVPRO of Kailua is prompt and well equipped in dealing with all water damage.

Chose the Best Restoration Company for Water Damage in your Mililani Home or Business

When dealing with water damage, whether it be in a home or business, the chosen restoration company will determine many key factors in the recovery process. Such factors may include the length of recovery time, new possible issues that may arise throughout the process, and the final outcome of restoration. There are so many aspects to pay attention to when determining who to choose to restore your Mililani home or business.  Rest assured! SERVPRO of Kailua is qualified and efficient in dealing with water damage in your Mililani home or business. 

As professionals, each member of our SERVPRO team is trained and well equipped to deal with all possible issues that may arise. We are prompt and knowledgeable, and ready to help with expertise in water restoration.

If you are threatened by water damage, call SERVPRO of Kailua at (808) 235-5015.

How to Save Water Damaged Carpet

8/14/2019 (Permalink)

If the carpeting in your Kapolei home becomes flooded, contact SERVPRO professionals today.

Experiencing any kind of flooding can be devastating to homeowners or even overwhelming when thinking about repairs. If your Kapolei, HI home has been affected by flooding there are many questions to be asked when deciding to either replace the flooring or get it cleaned. Here is a guide of questions to ask in deciding the course of action.  

• How long was the room exposed to flood water?
• Was the flood water contaminated?
• Does everything, including the padding, need to be replaced?

Once these questions are answered contact a water damage restoration specialist to help expedite process and assess the flooding damages in your home.

Things to Know:

Time Exposed to Water

After 72 hours of exposure to water all flooring needs to be replaced. Once any material is exposed to water for over 72 hours the material may delaminate or begin microbial, fungi, growth. This includes even the padding below your carpet! Padding is thick and heavy, making it extremely difficult to clean and dry.

Contaminants

Though flooding caused by a pipe break within the home may be fairly clean, flooding coming inside from the outdoors carries many contaminants, including dirt, debris or even sewage. When determining how clean the water is consult a water damage specialist, who can establish the steps taken in either cleaning or replacing the flooring.. 

Saving Flooring

When possible and with careful consideration, flooring materials may be saved! In deciding with a water damage specialist to save your flooring, the carpeting is carefully rolled up and removed for cleaning and disinfecting. If needed the padding is then removed and thrown out and new padding is placed. Now the original flooring is ready to be placed. 

No matter the water damage; whether it be a burst pipe,an overflowing bathtub or dishwasher clean up and restoration is always a necessity. To ensure a smooth and easy restoration of your home work together with your trained water professionals.

Did you say “Water Damage Categories”?

8/14/2019 (Permalink)

Water damage caused by flooding from dishwasher, classifying as a Category 2. Quick clean up! Quick recovery!

When addressing water damage there are 3 Categories recognized. As the category level rises so does the contamination.Clean water, or Category 1, is water from a broken pipe or a sink without any contaminants. Though category 1 may be harmless it can quickly become contaminated and change from a Category 1 to a Category 2 and pose new health hazards. 

Category 2 water can come from a variety of sources:

• Category 1 water left for over 72 hours
• Leaking washing machines
• Leaking dishwashers
• Leaking toilet tanks
• Broken aquariums or aquarium accessories
• Standing water

Category 2 water damage doesn’t need to stand or age to become contaminated. Water from the appliances listed above are automatically Category 2.

Though Category 2 may not be as toxic as Category 3 water, there are many concerns or cautions to have when discussing Category 2 water damage. 

• Touching, Drinking, or any other contact may cause illness
• Clean water can quickly and easily become Category 2
• Category 2 water can become contaminated with disease-carrying residue, leading to classification of Category 3

Water damage, Categories 1, 2 and 3,  require immediate action. With any contaminated water there are posed health risks. To ensure restoration is safe efficient leave the clean up to professionals. 

If your house has flooded call our SERVPRO team at (808)235- 5015. They specialize in restoration and reconstruction services for floods, fire damage, mold, and storms. Call today for an inspection.

Water Damage in your Honolulu Home calls for SERVPRO’s Services

8/14/2019 (Permalink)

Thermal imaging camera displayed by purple/blue areas of the image, distinguishing any water locations within your Honolulu home.

Water damage in your Honolulu home no matter the size can be devastating. Whether it be a burst pipe, leaking faucets, or a storm, excess water in any building can cause damage to your homes structure, and belongings. Not to mention potential electrical or health hazards and the possibility of mold growth. SERVPRO professionals have the training, tools and expertise to help in times of crisis. 

The SERVPRO franchise of Kailua North/ Laie is a team of water mitigation professionals. Our processes and methods are in line with the standards of the Institute of Inspection Cleaning and Restoration Certification (IICRC). We work fast and promptly to ensure your home is restored to pre-incident condition as quickly and efficiently as possible. This includes all services such as drying hardwood and drywall!

Our team uses advanced equipment ensuring the best results for water damage. Some equipment may include but is not limited to: water extractors, moisture meters, thermal imaging cameras, and air dehumidifiers. SERVPRO technicians are certified to determine or change the location of any instruments left in your home. Once your home and all contents are dry, we complete any repairs, the final cleaning, final dry, and removal of all equipment from your home and the return of all residential contents.  

If your house has flooded call our SERVPRO team at (808)235- 5015. They specialize in restoration and reconstruction services for floods, fire damage, mold, and storms. Call today for an inspection.

6 Steps to Take if Your Home Has Flooded

5/11/2019 (Permalink)

Take the proper steps when you deal with water damage!

When your home is flooded it is important to assess the damage and make your property safe once again. Knowing which steps to take and acting fast after a disaster is crucial in order to restore your home back to its original state. Below are six tips on what to do in case your home has flooded.

1. Contact the Local Authorities

If there is a risk the utility lines were damaged, or if there is sewer water in the flood, contact the right authorities before going back into the house, as those can affect health. Electronic components or gas leaks that are in contact with water can be very dangerous and must be handled by a licensed professional.

2. Turn Electricity and Water Off

If you are able to get to the main electrical panel and water valves, turn off your utilities. The first 24 hours are critical after a flood. This will protect your home once the emergency is over and power is restored.

3. Listen to Local Authorities

If your town is determined to be unsafe follow instructions posted by local leaders, make sure to listen for evacuation procedures, and do not return to your town, or home unless a professional team ensures it is safe.

4. Check your surroundings

When coming into a home with water damage, check for falling pieces such as an unstable floor, warped walls and beams, and loose roofing. Do not enter the property if you believe it could collapse.

5. Call your Insurance Company

Call your insurance company to clarify what kinds of damage the insurance will cover so you can take the right steps to repair the damages. You will be requested to send pictures of the flood, so take clear pictures and walkthrough videos before cleaning up, you may also choose to wait for an adjuster before cleaning up.

6. Hire a Water Damage Professional

The aftermath of a flood can be dangerous, call a professional water damage company to help restore your home back to its original state. The sooner water is removed, the less damage it will make. These teams will ensure the moisture is out of your home, and there won’t be mold growth, among other problems.

If your house has flooded call our SERVPRO team at (808)235- 5015. They specialize in restoration and reconstruction services for floods, fire damage, mold, and storms. Call today for an inspection.

Leaving your home during vacation

8/2/2018 (Permalink)

VACATION TIME!! 

Nobody wants to come home from the best vacation of their life to a flooded house. Floods ALWAYS seem to happen at the worst time ever. If you are planning to be away from home for a while take a few seconds and shut off the main water supply to your house.

As long as the house is empty and no one will need water inside or out side the house (like for wartering the lawn) you should be fine. It only takes a second and could possibly save you from returning home to a nightmare. If you have any questions please call us at (808)235-5015 we would love to assist you in any way that we can! We provide free inspections and free estimates and are available 24 hours a day, 7 days a week.

SERVPRO of Kailua North/ Laie one of the Nations Leading Restoration Company

8/2/2018 (Permalink)

We are equipped and ready for any and all sized disasters

SERVPRO of Kailua North/Laie is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (808)235-5015

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kailua North/Laie has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Kailua North/ Laie

SERVPRO of Kailua North/Laie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Like it Never even Happened

8/2/2018 (Permalink)

SERVPRO Of Kailua North/Laie provides 24 hours fire and water damage restoration services on the Island of Ohau.

We are available 24 hours a day for water and fire emergencies, large or small. When you are dealing with water damage immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We answer our phones 24 hours a day and are ready to respond any hour of the day.

Call us for help (808)235-5015

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kailua North/Laie has the specific water damage training and experience to help you through this difficult time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Small mistakes can lead to Big Disasters

7/10/2018 (Permalink)

A sink was left with the faucet slightly on overnight, causing sever damage to garage.

Sometimes its the little things that can cause the most and biggest damage.  They are often things you would least expect too.  For example, leaving a faucet not completely turned off, a toilet over flowing, a pipe bursting, something on the stove gets extremely burnt, water containers crack, or a water heater leaking or exploding.  

Many of these cases are out of our control and are inevitable and can happen to anyone.  It is important that you know what to do in these cases to prevent further damage.

In these events do not hesitate to call SERVPRO of Kailua/North Laie (808)235-5015.  We are available 24 hours a day 7 days a week.  No job is too big or too small, we do it ALL!

Water Remediation is the most common type of restoration services on our Island.

7/10/2018 (Permalink)

SERVPRO of Kailua, North/Laie is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.  Which can also turn into mold damage or growth.

We Answer the Phone Ready to Help
Call Today - (808)235-5015

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kailua, North/Laie has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Kailua, North/Laie

SERVPRO of Kailua, North/Laie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Treating Water Damage in Your Kailua Area Bungalow

2/28/2018 (Permalink)

Clogged gutters can bring rain water into your home instead of directing it away. Contact SERVPRO to inspect your gutters as well as other things.

SERVPRO Offers Many Types of Effective Services Which can Remediate or Prevent Water Damage for Bungalow Owners

One of the most common causes of water damage in Hawaii is, of course, natural disasters. However, the location of the property and the materials used to build the property all play a significant role. Leaks from plumbing fixtures also plague bungalow owners, where water seeps into cracks, tiles, and walls, taking a toll on unprotected materials.  

Having a plumbing issue in your bungalow can lead to severe water damage in Kailua if not taken care of correctly. The time it takes for you to make a decision can drastically increase losses you might experience. With the help of a qualified professional, you can keep an eye on areas that regularly cause problems and stop extreme situations before they happen.

SERVPRO’s IICRC-industry certified technicians can perform an inspection of your property that gives you a close look at what you have to deal with to make your bungalow safe. It helps to check your heating and air-conditioning system for leaks, proper drainage, or installation problems. Your roof might pose problems as well with bent, damaged, or clogged gutters and downspouts.  

SERVPRO offers a variety of services to fit your unique situation, whether you have a plumbing issue damaging your cabinets and flooring in your kitchen, or problems with the structure, framing, or foundation of your bungalow, we can help. Our technicians help you get ahead of problems before they get out of hand, and a detailed plan to restore water damage that already occurred.

SERVPRO’s professional water damage restoration services help you prevent wood rot, corrosion, moisture buildup, and mold growth. Our technicians give you access to all of the equipment necessary to extract excess water, entirely dry the affected areas, and help protect your investment property.

Contact SERVPRO of Kailua North / Laie for quality cleanup and restoration services 24-hours a day, 7-days a week. Get quality help, when you need it, from a company that manages your entire restoration process. We keep you and your insurance agent informed throughout the process to help make the entire experience as stress-free as possible. (808) 235-5015

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Water Damage to a Home

2/27/2018 (Permalink)

Severe water damage to paint

Often times many think "Its just water" "We can clean it up ourselves" not realizing the effects of water damage.  After 72 hours of a water loss if the drying process has not began there's a chance of microbial growth which can then lead to mold.  As time progresses so does the category of the water.  Which can be much more expensive and tedious of a job to get done.  Water also can absorb into flooring, paint, belongings, and walls which may cause total losses and will need to be completely demolished and removed.  Some may belongings may be able to be salvaged but not all.

We do provide free inspections and estimates. Call us today (808)235-5015 we have a response team ready to go at all hours of the day! 

Air Conditioning Water Damage To Your Kaneohe Home

1/2/2018 (Permalink)

Kaneohe Water in the Wrong Places Means SERVPRO is Needed for Clean Up

Secondary Damages Often Occur After Appliance Malfunctions, Gets Things Dried Out Fast, Call SERVPRO

Air conditioners are an everyday staple in nearly every Kaneohe home. While they can be a luxury that makes for some comfortable living, they are still appliances that are mechanized and inevitably bound to malfunction and fail. For window units in homes that don’t feature central air stations, these failures can leave substantial water on the floors and walls of the area.

There are numerous reasons why you want to seek professional assistance for the water damage to your Kaneohe residence. First of all, you probably do not have the tools and equipment to assess the full extent of the damage. You also do not likely possess the equipment or experience to extract and thoroughly dry your home following such an incident, which failing to do this can result in further damages and lingering structural concerns.
 
Our SERVPRO emergency response team act quickly to reach your home and begin the restoration process right away. With situations like pooling water, the faster the water can get extracted and the area dried, the less likely that lasting damages occur. The initial assessment of the damage first ensures that water is done leaking onto the floor and that the damaged unit is removed from the area to prevent further issues.

Extraction and drying follow this step. Our SERVPRO IICRC certified technicians then bring out sophisticated instruments like our infrared cameras to measure moisture and assess internal damages to the walls. The further scanning of the area ensures that all of the areas get wholly dried and that the moisture and heat inside of the walls of your home do not combine to produce mold colonies.
 
Ultimately, our job is not completed until the homeowner can be shown that all of the water has been removed and the damage that it caused has been successfully restored. As this is part of our commitment to customer satisfaction, SERVPRO of Kailua North / Laie should be the team you think of when you are facing your own water emergencies. You can reach our emergency response team at any time by calling (808) 235-5015.

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Areas that Are More Susceptible to Water Damage in a Typical Kahaluu Home

11/1/2017 (Permalink)

SERVPRO Inspects Hot Spots for Water Leakage to Help Prevent Water Damaging Events

Water damage in a typical Kahaluu home does not affect all the areas equally. Some areas are more susceptible to this risk than others. With this being the case, it is important for every homeowner in the area to be familiar with some of the potentially hardest hit areas. It is only in this way that appropriate mitigation strategies can be adopted.

The years and years of SERVPRO’s operation in the field of combating water damage in Kahaluu makes it qualified to offer homeowners information on this issue. Our accumulated work experience and acquired expertise make us a viable partner to restore water damaged homes. For a start, areas beneath the sinks are perhaps the most vulnerable. This is for the sheer reason that sinks handle the lion’s share of all the water that flows in a typical home. Negligence is also a key factor. This is mainly because users of kitchen faucets have time and again failed to close them tightly after use. Bathrooms come in second, as SERVPRO has consistently noted. These two facilities handle quite a large quantity of water, second only to the sinks and kitchens.

They also contain pipes, faucets, and drainage channels that are prone to leaks and damages. Areas underneath water heaters and roof gutters are the third worst affected. SERVPRO technicians often restore these water damaged areas during a service. When unable to contain the excess water, damage is the result. In times of excess precipitation, the basements are often badly hit. Their location below the ground level greatly hampers their drainage.
 
As such, they can flood or contain excess levels of moisture. They also suffer other negative consequences of excess accumulation of water. Identifying hot spots can help prevent, mitigate, and reduce costs and efforts for water damage restoration. Rely on SERVPRO of Kailua North / Laie to restore your property to its preloss condition. Call us 24/7 at (808) 235-5015 for a prompt response.

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Professional Response Solves Kailua Water Damage Problems

8/10/2017 (Permalink)

Keep the Water Where It Belongs, Not in Your Kailua Bungalow--Call SERVPRO

Water Leaks? Prevent Damage by Calling SERVPRO in the Kailua Area

Appliance malfunctions are one of the most common reasons water damage affects today’s homes. A slight breach in the gasket on a washer or a small leak in the pipes leading to an automatic ice maker can slowly damage the walls or the floors of your Kailua home in hidden areas. SERVPRO technicians receive training to locate and restore the many paths water takes to intrude and damage structures of your home.
 
A modern kitchen makes water work in many ways. Clean dishes and quantities of ice keep your household going strong, water lines snaking under cabinets to make these things happen. Leaking in one or more of these lines saturates your kitchen fixtures, causing water damage in your Kailua home. You notice an uptick in your water bill and occasional puddles on the floor. Looking under the sink or you see a damp cabinet bottom. Mopping it up does not cure the problem. Contacting a professional is the wise thing to do. We find the source and make sure to abate both leak and damage.
 
When SERVPRO IICRC certified technicians arrive, expect questions about where you notice water or dampness. We take it from there, using moisture measuring devices to give us a baseline from which we determined drying goals. A technician may remove the kick plates between the bottom of your cabinets and the floor to check for obvious leaks and any standing water contained underneath. Our crew locates the leak and arranges for repair and then gets to work on the damage done by the water.
 
Slow leaks can equal major damage as wood swells and weakens. We evaluate the condition of your cabinets to see if drying alone is an option or if some pieces of wood need to be removed and replaced. The floor under the cabinets also receives an inspection, including the subflooring. Tile floor handles water well unless there are cracks in the joints or grout. An examination of the subfloor may be necessary, viewed from a lower level or crawlspace. As we work through the areas saturated we look for mold growth, which is common when water leaks over time. If found, we add mold remediation to the agenda; our technicians are trained in the EPA mold abatement protocols.
 
SERVPRO crews extract any visible water and set up air movers and dehumidifiers to reduce moisture in the air and fixtures. We recommend you run your AC units as well to lower humidity. The team monitors moisture levels, and we remove our equipment only when the proper levels are attained.
 
If your suspicion that a water leak exists somewhere in your kitchen needs confirmation give us a call at (808) 235-5015. An experienced water damage crew from SERVPRO of Kailua North / Laie makes certain the leak is found and fixed and the damage restored to preserve your home and your investment.

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