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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What Steps Can I Take If My Home in Kailua Floods?

10/17/2022 (Permalink)

Muddy, raging flood waters are shown. We restore storm damage 24-hours a day in Honolulu County.

Aloha! Our local team in Kailua restores storm and flooding damage every year in Kailua. Here are some tips from our website on things you can do while waiting for help to arrive:

  1. Stop the Source

When water flow is current, stop the water supply to the direct source. If you cannot shut off the direct source, shut off your home's water main. In the case you are unaware of where your water shut-off is, call the Board of Water Supply, and they can direct and inform you of where your water shut-off is. 

Call a plumber if you cannot stop the water flow. 

  1. Call Our Kailua Office

Call Us! We offer our services 24 hours a day and will dispatch an emergency technician to begin the mitigation process. 

  1. Call Your Insurance Carrier

Call your insurance carrier and get your insurance claim number. With your insurance claim number, we can work with your insurance company throughout the mitigation process of your home.

  1. Prevent Further Damage

To prevent any further damage to your home:

  • Remove any rugs to prevent bleeding
  • Place tin foil or wax paper between furniture and wet carpet

Call Us Today!

When your Kailua home or commercial business has storm damage, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Halloween Safety Tips for Children and Families in Kailua?

10/11/2022 (Permalink)

Spooky Halloween treats sit on a party table. We are leaders in fire damage restoration services in Honolulu County!

Aloha! Our local team in Kailua wants everyone to have a safe and fire-damage-free Halloween celebration this year. Here are some Halloween trick-or-treating safety tips for children from Farmers Insurance:

Walking with Children (Keiki)

  • Know your surroundings - do not trick-or-treat in unfamiliar areas. It's safer near your neighbors!
  • Street safety - remember to always cross at designated crosswalks and to wait until the light is green if you're standing at a traffic light. Cars may not be able to see you if it is evening time.
  • Costume care - it's important to remember to check your keiki's costumes. It's ideal for the outfit to fit comfortably and not be lengthy (to avoid tripping).
  • Stay distanced - to ensure safety, don't forget to social distance and remember to respect other trick-or-treaters' space.
  • Bring a flashlight - don't forget to pack a flashlight so that you can see unlit areas and objects that are hard to see at dusk.
  • No running! - running to a designated area can cause an accident. Prevent any scrapes, bruises, and spilled candy by walking.

Call Us!

When your Kailua home or commercial business has fire damage, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

My Kitchen Flooded in Laie, Now What Should I Do?

10/3/2022 (Permalink)

A person with a water damage emergency calls for help on their cell phone. We are leaders in water damage restoration services in Honolulu County!

Aloha! When you discover water damage in your Laie home or business, the first step is to call us. Our local team in Kailua is on standby 24-hours a day to respond to your call for help. Water is invasive and can cause severe damage in as little as one to two hours. Fast action is necessary to avoid further damage and more costly and time-consuming repairs.

When you call, we will ask you questions regarding the nature of your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your Laie home or commercial business has a water damage emergency, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Very Happy Water Damage Customers in Kailua?

9/27/2022 (Permalink)

Many gold stars shower the top of a table. We aim for gold stars from all of our valued customers in Honolulu County!

Aloha! Our local Kailua team restores water damage “Like it never even happened.” No job is too big for us, as we have the training, equipment, and experience to return any water damage to preloss condition quickly and efficiently. Here are some recent Google reviews that say it all!

“We were fortunate to have Zai, Roger, and their whole team. We were impressed with their efficiency, professionalism, friendliness, and their “we can do it” attitude. Zai’s ability to multitask and stay on top of things amazed me, always informing us what was happening. We appreciated their work ethic and their determination to complete each day’s tasks and always cleaning up. They patiently listened to our needs & gave great suggestions. They were always positive and cheerful.” Lei Hi

Services: Flooring, Plumbing, Painting, Remodeling, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Zai and her team were great! She is always quick to answer my questions and is very helpful! Easy to work with, finished the job fast, and the house looks better before damaged! They cleaned up after their mess and painted my walls which was a plus! I would recommend them!” Janette Valdez

Services: Mold damage restoration, Water damage-related cleanup & repair, Water damage-related mold removal

Call Us Today!

When your Kailua home or business has a water damage emergency, our team in Kailua is Here to Help. ® Our technicians are on call 24-hours a day to respond to water damage emergencies. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Rain Causes Water Damage in Kailua Home?

9/20/2022 (Permalink)

Storm clouds float above Kailua Beach on Oahu. We use industrial-grade equipment to remove water from homes in Honolulu County quickly.

Aloha! Our local Kailua team has been restoring storm and flooding damage for Kailua locals for years. Our fast emergency response time saves our customers time and money. We use powerful, industrial-grade water extraction and drying equipment to quickly pull the water out of the structure. Here are some examples of the equipment we use:

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

Storm damage can happen at any time of the day or night. When your Kailua home or commercial business has storm damage, our team in Kailua is Here to Help. ® Our technicians are on-call to respond to storm damage emergencies 24-hours a day. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

How Will My Smoke Damage Be Restored in my Kokokahi Home?

9/9/2022 (Permalink)

Smoke fills a room. We use many methods to clean and restore smoke damage in Honolulu County.

Aloha! Our local Kailua team uses several methods to remove smoke damage from structures in Kokokahi. Every fire has a unique signature comprised of the items that burned during the fire. Here are some examples of the kinds of equipment we may use:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber, or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

A hydroxyl generator is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor

Call Us Today!

When your Kokokahi home or commercial business has smoke damage, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

How to cleanup after a flood

9/8/2022 (Permalink)

Flood Cleanup Company Water damaged home from flooding

When a disaster occurs, it's hard to know where to start. Many times after a major flood damage, your first thought may be to start cleaning things up. 

It's important to "first", find out your options. There may be insurance coverage or flood cleanup help that is available to you. And sometimes it can take time. And whether you hire a flood cleanup company or not, they can be a great resource for help. 

Initial Safety Inspection

Your first priority is your safety. It's a very normal reaction to want to start cleaning up. For a flood damage, many times homes or structures may contain sewage damage. 

During a flood water levels rise. They overwhelm the local sewers. The raw sewage contaminates the water, which then contaminates the homes and structures that it floods. 

If you don't know how to assess the safety of your home, your local flood cleanup company can help.

Flood Cleanup Insurance 

In some parts of the US, there are high-risk flood areas that already need flood insurance. Find out from your insurance provider if you have any coverage for your property for a flood. 

One thing to note if you in-fact do have flood insurance coverage is to find out what the flood insurance covers. Many time it is not all-inclusive. Meaning, you may only receive help for part of what needs to be repaired on your property.  

It's important to know this if you decide to hire a flood cleanup company.  You don't want to be stuck with a bill for more than what your insurance will cover you for. 

Removing Contents to Discard or Salvage  

As mold can grow within 24 hours, it’s important to work quickly when removing your belongings. It’s also important to note that long term flooding will likely ruin most contents. Rescue your most valuable items, but never at the expense of your own safety. 

  • Remove all furniture and contents to allow for cleanup of the structure. Solid wood and metal furniture may be salvageable.
  • Saturated mattresses and furniture should be discarded.
  • Carpet, padding and drywall should always be replaced as well as rugs. 
  • Most food products should be discarded. Sealed and canned goods may be cleaned and salvaged.
  • Photos and important papers can be frozen within plastic bags in a frost-free freezer until there is time to thaw and clean them, perhaps by a professional.
  • Flooded appliances will need to be inspected by a professional before use.
  • Any material that is discarded should be kept for your insurance adjuster to inspect.

Cleaning and Drying 

Remove any mud and silt with a shovel. A garden hose can be used to wash hard surfaces. 

Once the structure is completely cleaned, dying fans and dehumidifiers can be used to correctly speed up and dry out the structure. 

Appliances that have direct exposure to sunlight may cause irreversible damage if left out too long. You can also increase the airflow with the use of drying fans which you can rent at your local hardware store. Air-dry is best for your personal belongings.

Gently clean fragile objects so as not to damage them. Use soft brushes and cloths and avoid rubbing which can cause scratches and damage. 

Focus on your most important belongings as you may not be able to salvage everything. 

During a major disaster, your local flood cleanup companies will find themselves overwhelmed. As a result out-of-state flood cleanup companies may come in for support and help. 

It is important to hire a good flood cleanup company. But how do you know a good company from a bad one? Here are the most common complaints our disaster team hears when we travel to a flood: 

  • "The company I hired had a few guys come out to start the cleanup. But now, I can't get them to come back. They keep telling me tomorrow." 
  • "I stayed home from work and the company I hired no-showed. I've called multiple times. I've already paid half down." 
  • "I paid for a flood cleanup on my property but now there is a smell and I can't get the company that did the cleanup to come back". 

We hear these types of complaints quite often during a major disaster. At SERVPRO of Kailua we have a dedicated Storm Disaster Team. We get called in to assist our local Franchisees when they get overwhelmed after a major flood. 

We resolve issues like this by doing the following: 

  • To speed up the process we assign one full crew at a time to a structure. This also helps us schedule the next property on-time as we know exactly when we'll be done.  Many times flood cleanup companies will bounce their labor crews back and forth. This only delays the completion of the project. 
  • We always call in advance if there is ever a change to the schedule so you're not left waiting for someone that was never planning on showing up. 
  • We are a preferred vendor for most insurance carriers nationwide. To maintain a "preferred" status we follow industry standards, local laws and city ordinances to a "T". 

What's good about hiring a flood cleanup company at SERVPRO is one, we are all locally owned and operated. And two, we are all part of a National Franchise which can offer support if there is ever an issue for work that's been performed to your home or structure.

For questions or to schedule a no-charge inspection, call us 24/7 at 808-235-5015 and one of our experience coordinators can further assist you.

How Common Is Water Damage in Kailua Homes?

9/7/2022 (Permalink)

A person discovers leaking pipes under the sink. We are leaders in water damage restoration services in Honolulu County.

Aloha! Our local team in Kailua is trained and certified to restore water damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. Here are some interesting facts about water damage claims:

The most common causes of water damage are:

  • Severe weather
  • Clogged gutters
  • Leaking pipes
  • Washing machine water supply line leaks
  • Condensation from air conditioners
  • Blocked drains
  • Malfunctioning sprinkler systems
  • Leaking water heaters

Here are some more facts about water damage:

  • 14,000 people have a water damage emergency each day
  • 98 percent of basements in the United States will experience some type of water damage during their lifespans
  • 37 percent of homeowners in the United States claim to have suffered losses from water damage
  • 5 billion is the annual cost to insurance companies from water damage and mold in the United States
  • $6975 is the average cost of a home water damage insurance claim
  • The average age of failed washing machine supply line hoses is 8.7 years
  • 75 percent of water heaters fail before they are 12 years old

Call Us Today!

Water damage can happen at any time of the day or night in Kailua, and when it does, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

My Business in Kailua Has Mold Damage - Now What?

8/30/2022 (Permalink)

Mold is shown covering a wall. We are trusted leaders in commercial mold damage restoration in Honolulu County.

Aloha! Our local team in Kailua has been restoring mold damage for Kailua businesses for years. Our technicians are trained and certified to remediate mold following this comprehensive process:

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When you discover a mold outbreak in your commercial business or home, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

How Can I Prevent a Party Light Fire in Laie?

8/23/2022 (Permalink)

Strings of outdoor party lights light up a backyard. We are trusted leaders in fire damage restoration services in Honolulu County.

Aloha! Do you know that electrical fires are one of the top causes of fires? Our local team in Kailua wants Laie locals to be safe around outdoor electricity and offer these tips for staying safe around electrical equipment and powerlines.

Powerlines

Have a professional tree cutting service trim branches that might fall on electric wiring. Use a wooden or fiberglass ladder outside. Keep the ladder at least 10 feet away from power lines. Never touch anyone or anything in contact with a downed wire. Power lines may be live; stay a safe distance away. Report downed wires to authorities right away.

 Equipment Safety

  • Have a qualified electrician do all electrical work
  • To prevent an electric shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
  • Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
  • Store your electric tools indoors
  • Keep electric tools away from children
  • Check lighting and extension cords for damage before using. Replace damaged cords right away.
  • Use extension cords listed by a qualified test laboratory and marked for outdoor use. Extension cords are not meant for long-term use.

Call Us Today!

Fire damage can happen at any time. When your home or commercial business in Laie has fire damage, our team in Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Should I Have My Water-Damaged Belongings Professionally Cleaned in Kokokahi?

8/16/2022 (Permalink)

Clean and brightly colored beach towels sit on a shelf with a starfish. We clean and restore water-damaged belongings in Honolulu County.

Aloha! When there is water damage, professional cleaning is recommended as the water may be contaminated with bacteria. Kokokahi locals appreciate our “restore versus replace” approach to restoring water-damaged household contents and belongings.

Our local team in Kailua is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our water restoration technicians will pretest your belongings to determine what items are salvageable and the best cleaning method for restoring each item. We clean and restore your belongings using several different cleaning methods, including:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

Water damage can happen at any time. When your home or commercial business in Kokokahi has water damage, our team in Kailua is Here to Help. ® We’ll clean and restore your belongings “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Highly Trained and Certified Restoration Team in Laie?

8/5/2022 (Permalink)

A picture of Laie Beach Park on the island of Oahu in Hawaii is shown. We are trusted leaders in property damage restoration in Honolulu County.

Laie locals need to know!

Aloha! Our local team in Kailua invests heavily in initial and ongoing training and education for our team members to keep them up-to-speed on industry standards and best practices. Our team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry.

Training Programs

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Employee Certification Training

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Licenses and Certifications

  • General Contractor License #: 36113
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • OSHA - 10-hour General and Construction Industry Training Program
  • OSHA - 30-hour General and Construction Industry Training Program
  • OSHA - Other Training
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Call Us Today!

When your home or commercial business in Laie has a property emergency, our team in Kailua is on call and ready to assist you 24-hours a day. No matter how extensive the damage, we are Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

How Can I Prevent Stormwater Runoff and Flood Damage in Kailua?

8/2/2022 (Permalink)

Tropical plants are strategically placed to collect rainwater. We are trusted leaders in storm damage restoration in Honolulu County.

Aloha! Our local team in Kailua responds to storm and flooding emergencies throughout the year in Kailua. The University of Hawaii received funding from the Environmental Protection Agency to create a manual on building rain gardens. Rain gardens offer an environmentally friendly way to capture groundwater and filter the pollutants in runoff water. They also provide shelter for butterflies and songbirds, and other wildlife. According to the Hui o Ko’olaupoko website:

  • Rain gardens have the ability to reduce the amount of pollution entering streams and the ocean by intercepting stormwater
  • Rain gardens are ‘designed with nature’ as they mimic natural processes by treating and infiltrating stormwater into the ground and evaporating it back into the air, much like undeveloped areas 
  • These flat-bottomed depressions are planted with native vegetation to capture excess stormwater from rooftops, driveways, sidewalks, parking lots, or streets
  • Rain gardens are a great way to protect stream and ocean health from residential pollution

Call Us Today!

Storm damage is a common form of property damage in Kailua. When your home or commercial business or home has a storm damage emergency, our team in Kailua is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Water Damage Restoration Services for Commercial Businesses in Kahuku?

7/27/2022 (Permalink)

A person uses an infrared camera to locate hidden water damage. We are trusted leaders in commercial restoration services in Honolulu County.

Aloha! Our local team in Kailua is highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to restore commercial water damage in Kahuku quickly and efficiently. We use powerful, industrial-grade water extraction and drying equipment and monitor and document the drying process. Here are some examples of the specialized equipment we use to locate and restore water damage.

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

Water damage can happen at any time and for many reasons. When your Kahuku commercial business or home has a water damage emergency, our team in Kailua will restore your damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Dedicated Water Restoration Team in Kailua?

7/21/2022 (Permalink)

Photos of our team members in Kailua are shown. We restore water damage 24-hours a day in Honolulu County.

Aloha! Our local team in Kailua is highly trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • IICRC Certified Firm
  • OSHA - 10-hour General and Construction Industry Training Program
  • OSHA - 30-hour General and Construction Industry Training Program
  • OSHA - Other Training
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

e-Learnings

All of our staff have access to web-based training. This training is voluntary, and the program is designed to be an ongoing training series for our local team in Kailua. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. This keeps our technicians and office team current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

When your Kailua home or commercial business has water damage, our team in Kailua will restore your damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Fire Escape Planning for Hauula Locals?

7/13/2022 (Permalink)

A girl runs away from danger. We restore fire damage 24-hours a day in Honolulu County.

Aloha! Our local team in Kailua restores fire damage in Hauula every year. Having an escape plan prepared and practiced can help everyone in the household get out safely. Here are some escape planning tips to help you create a great escape plan:

  • Draw a map of your home showing all doors and windows. Discuss the plan with everyone in your home.
  • Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
  • Have an outside meeting place (like a tree, light pole, or a mailbox) a safe distance away from the home where everyone can meet
  • Practice your home fire drill at night and during the day with everyone in your home twice a year
  • Practice using different ways out
  • Teach children how to escape on their own in case you can’t help them
  • Close doors behind you as you leave as a closed door may slow the spread of smoke, heat, and fire
  • Install smoke alarms in every sleeping room and outside each separate sleeping area
  • Install alarms on every level of the home
  • Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors

Call Us Today!

When your Hauula home or commercial business has a fire damage emergency, our local team in Kailua will restore your damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Swimming Pool Leak in Kaneohe Home?

7/12/2022 (Permalink)

A backyard swimming pool is shown. We restore water damage 24-hours a day in Honolulu County.

Aloha! If you have a leaking swimming pool, you may be compromising your home’s foundation and wasting thousands of gallons of water each month! Our local team in Kailua responds to water damage emergencies throughout the year in Kaneohe and offers these tips from the Environmental Protection Agency  to determine if your pool is leaking:

  • Grab a clear container and a marker
  • During the test period, turn off the pool auto-fill, do not manually add water to the pool, and avoid splashing water out of the pool
  • Put the container on the pool steps and mark the water level on the outside of the container
  • Now, fill the container with pool water up to the mark you just made so the levels match
  • Mark the water level inside the container
  • Now, wait and give evaporation time to work, usually two to three days. If it rains or is windy, you’ll have to perform the test again.
  • Place the container on the pool steps. If the water in the pool is lower than the water in the container, you have a leak
  • If both the pool level and the container water levels are the same, you do not have a leak

Call Us Today!

When your Kaneohe  home or commercial business has a water damage emergency, our Kailua team will restore your damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Fire Safety Tips for Fourth of July Celebrations in Kailua?

6/27/2022 (Permalink)

Fireworks for the shape of giant palm trees in the sky. We are trusted leaders in fire damage restoration services in Honolulu County.

Aloha! Our local team in Kailua wishes everyone a safe and sane 4th of July holiday. The Honolulu Fire Department sells firecracker permits with valid identification, but all other forms of fireworks are illegal on Oahu. Here are some safe alternatives to using fireworks from the National Fire Protection Association:

  • Use glow sticks as a safe alternative to sparklers. They are fun for all ages.
  • Loud and proud. Noisemakers are sure to make a statement. They can be found at local party supply stores or make your own.
  • Have an outdoor movie night. Set up a screen and projector. Don’t forget the bug spray!
  • Red, white, and blue silly string
  • Make a patriotic craft with the family
  • Throw a birthday party for the USA and don’t forget the cake!

Do-it-yourself Noisemakers

  • Clean and dry empty water bottles and fill them with coins, marbles, or beads. Twist the caps back on tightly or glue them shut. Decorate the bottles with glued-on streamers, glitter, or paint.

Second Option

  • Take two clear plastic cups and fill the first cup with dried beans, popcorn, coins, buttons, small bells, beads, rice, etc. Put the second cup on top of the filled cup with both lids touching, and tape the two cups together. Shake and have fun!

Call Us Today!

When your Kailua home or commercial business has fire damage, our Kailua team will restore your damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Why Are We the Top Choice for Commercial Restoration Services in Kailua?

6/21/2022 (Permalink)

A damaged floor is in the process of being restored. We offer a full range of commercial restoration services in Honolulu County.

Aloha! Do you know that our local team in Kailua performs a full range of commercial cleaning and restoration services in Honolulu County? We have experience working on all kinds of buildings and business settings and provide continuity of service by being capable of completing every phase of a restoration from the initial cleanup through to the final stage of restoration.

General Contractor License #: 36113

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

We provide a full range of commercial property damage restoration services, including:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

Although we are better known for fire and water mitigation and restoration services, we also provide a wide variety of deep cleaning services. These deep-cleaning services exceed the scope of a routine janitorial service and are designed to keep your business looking its best:

  • Air Ducts and Heating, Ventilation and Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Call Us!

When your Kailua h commercial business or home has property damage, our Kailua team will restore your damage “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Flash Flooding Preparedness for Kailua Locals?

6/14/2022 (Permalink)

Heavy rain obscures the view of cars driving on the highway. We respond to storm damage emergencies 24-hours a day in Honolulu County.

Aloha! Our team in Kailua wants everyone to be safe in a flooding situation. The City and County of Honolulu website offer this information on what you can do to prepare for a flood:

Know your flood risk. Your home or business may be subject to flooding from even light rainfall, high tides, upstream debris or development, high surf, storms, hurricanes, tsunamis, dam failure, sea level rise, coastal erosion, or some combination of these hazards. Be aware of streams, drainage channels, roads, culverts, and other areas known to flood around your home or business.

Keep important documents in a waterproof container.

Prepare your home. Store valuables in higher places. Declutter drains and gutters. Consider more permanent measures to protect your home, such as wet/dry flood proofing and rain gardens.

Gather emergency supplies in case you need to evacuate prior to flooding or if roads are flooded, and you are trapped in your home.

Plan how you will leave and where you will go if you are advised to evacuate.

Check the weather forecast and flood alerts before hiking or outdoor activities. Hikers on Oahu have required rescues and have died from flash floods and landslides.

Call Us Today!

When your Kailua home or commercial business has storm damage, our Kailua team is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Cooking Oil Kitchen Fire in Kahuku?

6/7/2022 (Permalink)

Flames rise in the air while a person is cooking with oil. We respond to fire damage emergencies 24-hours a day in Honolulu County.

Aloha! Our team in Kailua wants everyone in Kahuku to be safe while cooking with oil. More fires start in the kitchen than in any other room in a home, and cooking fires are one of the leading causes of fire damage in Hawaii. Here are some safety tips for cooking with oil from the National Fire Protection Association:

  • Always stay in the kitchen when frying on the stovetop
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a dangerous sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sautéing
  • Add food gently to the pot or pan, so the oil does not splatter
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire
  • Get everyone out of your home if the fire does not go out or you don’t feel comfortable sliding a lid over the pan. Call the fire department from outside.

Call Us!

When your Kahuku home or commercial business needs fire damage restoration services, our Kailua team is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Emergency Water Restoration Services for Local Laie Businesses?

5/31/2022 (Permalink)

A view of Laie, Hawaii, from the ocean. We restore commercial water damage 24-hours a day in Honolulu County.

Aloha! Our team in Kailua follows a comprehensive six-step process when restoring water damage for businesses in Laie:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Laie business needs water damage restoration services, our Kailua team is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Happy Water Damage Restoration Customers in Kailua?

5/24/2022 (Permalink)

A person is leaving a Google review. We respond to storm damage emergencies 24-hours a day in Kailua.

Aloha! Our team in Kailua responds to many water damage emergencies every month. Here are some recent five-star Google reviews from some of our customers:

“I had the best experience ever with SERVPRO Kailua! The project manager, Frank, was so easy to work with and made sure the job was done well, and Allen, the subcontractor, did an amazing job! Frank was quick and professional and completed the work in one day. If you ever need repairs, contact SERVPRO of Kailua.” Iwalani Kahuena

Services: Remodeling, Water damage-related pest control, Painting

Positive: Professionalism, Quality, Responsiveness

“First, Frank V. from the reconstruction department and Jordan, Shelby, Chad, and X were unbelievably awesome. Frank especially is so genuine and patient with me the whole way through my renovations. Due to water damage from another unit, it has been so stressful. Frank literally walked me through, and his input was always on the spot. Everything he suggested worked out for the best. It’s very hard to find characters with honesty and integrity. Chad, X, and crew were always on time and would return calls or answer questions with no problem. They completely did an excellent job and have very good work ethics. SERVPRO overall did a good job and was always available.” Dannette Kanae

Call Us Today!

When your Kailua home or business has a water damage emergency and needs restoration services, our Kailua team is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

What Do I Do If the Power Goes Out During a Storm in Kahuku?

5/17/2022 (Permalink)

A dark and stormy ocean is shown. We respond to storm damage emergencies 24-hours a day in Kailua.

Aloha! Our team in Kailua responds to storm damage emergencies every year in Kahuku. Often power outages accompany storms, so we offer these tips for preparing for a power outage from the American Red Cross:

Create a support network. Identify people who can help you stay at home or evacuate during an extended power outage. Keep a paper copy of your contact list.

Stay connected and alert. Sign up for alert systems and apps for text alerts. Have communication devices that work without home power, including a crank or battery radio, a non-cordless home phone, and chargers/batteries for your cell phones and your computers.

Stock food and water. Store non-perishable food and water supplies for at least two weeks. Plan to use coolers and ice to extend food refrigeration and keep a thermometer in the fridge, freezer, or cooler to monitor the food temperature.

Know and plan for your personal and medical electrical needs. Take an inventory of your electrical needs. Consider backup and non-power alternatives for lighting, communication, medical devices, refrigerated medicine, cooking, garage doors, locks, and elevators. Discuss a plan with your doctors for your medical needs.

Call Us!

When your Kahuku home or business has a storm damage emergency and needs restoration services, our Kailua team is Here to Help. ® Our technicians typically arrive onsite within four hours of your call for help. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Vacation Rental Fire Safety For Kokokahi?

5/9/2022 (Permalink)

A vacation rental at the beach on Oahu is shown. We restore fire damage 24-hours a day in Honolulu County.

Aloha! Our team in Kailua is a trusted leader in fire damage restoration in Kokokahi. According to a report published by the National Fire Protection Association (NFPA), fire safety regulations vary for homeowners renting their properties as vacation rentals. Here are some tips from the NFPA on things you should know about peer-to-peer vacation rentals before you book your trip:

  • Peer-to-peer hospitality services are not regulated in the same way as hotels
  • Requirements vary across jurisdictions
  • Do your homework before making a reservation
  • Check online to see your travel destination’s regulations for rental properties
  • Ask your host if the property meets the regulations
  • Discuss other safety concerns you may have
  • Check the forecast in case of storms that could cause power outages; assure the property has equipment in the event of a power outage
  • Make sure there are working smoke and carbon monoxide alarms as required by law
  • Make sure the owner has posted a floor plan noting escape route and emergency contact information
  • All doors and windows that lead outside are able to be opened easily

Call Us!

When your Kokokahi home or commercial business has fire damage and needs restoration services, our Kailua team is Here to Help. ® We’ll restore your fire damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

I Have a Water Damage Emergency in My Home in Kahuku?

5/4/2022 (Permalink)

A person is meditating on the beach in Kailua. Meditate on Kailua beach while we restore your water damage!

Aloha! Do you know that our team in Kailua responds to water damage emergencies 24-hours a day and typically arrives onsite within four hours of your call for help? Water is invasive and will seep into, and under anything in its path, so fast mitigation is the key to minimizing the potential for additional damage and more time-consuming and costly repairs in many cases. Even waiting one hour to address water damage can cause severe damage to your home or business.

We follow the one-four-eight-hour rule, meaning:

One hour: we will respond to your call within one hour or less

Four hours: we will be onsite within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

SERVPRO Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

You never know when a pipe will break, an appliance will fail, or your toilet will back up. When your Kahuku home or commercial business has water damage and needs restoration services, our Kailua team is Here to Help. ® We’ll restore your water damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Supporting our Local Rugby Team

5/3/2022 (Permalink)

The Rhinos The Laei Rhinos

On the Island of Oahu Hawaii there is a large mix of Islanders from Various Polynesians Islands. From the Islands of, Tonga, Tahiti, and Samoa. SERVPRO of Kailua over the years has recruited within these communities including the BYU campus in La’ie HI for hard dedicated workers for its mitigation team. Laie is a laid-back coastal area known for luau feasts at the Polynesian Cultural Center. Hukilau Beach Park has calm waters for summer swimming (May–October), while the big waves of La’ie Beach Park, or Pounders Beach, draw surfers all year round. Inland, the Laie Falls Trail leads to a waterfall, and the grand Laie Hawaii Temple sits on manicured grounds. Shrimp trucks line the roadside in nearby Kahuku. Several of our employees are also on the Storm Team which travels all over the US for emergency storm damage. Recently some of our employees joined the local Hawaiian Pacific Islanders Rugby Organization as the La’ie Rhinos.

Water Leaks in your home

5/2/2022 (Permalink)

Flood Damage Flood in a home

Water Leaks and damage to your home.

Refrigerators, dishwashers and other appliance malfunctions are one of the most common reasons water damage affects today’s homes. A slight breach in the gasket on a washer or a small leak in the pipes leading to an automatic ice maker can slowly damage the walls or the floors of your Kailua home in hidden areas. Another challenge on this Islands can be rats that chew the lines.  SERVPRO technicians receive training to locate and restore the many paths water takes to intrude and damage structures of your home.
 
 
When SERVPRO IICRC certified technicians arrive, expect questions about where you notice water or dampness. We take it from there, using moisture measuring devices to give us a baseline from which we determined drying goals. A technician may remove the kick plates between the bottom of your cabinets and the floor to check for obvious leaks and any standing water contained underneath. Our crew locates the leak and arranges for repair and then gets to work on the damage done by the water.
 
Slow leaks can equal major damage as wood swells and weakens. We evaluate the condition of your cabinets to see if drying alone is an option or if some pieces of wood need to be removed and replaced. The floor under the cabinets also receives an inspection, including the subflooring. Tile floor handles water well unless there are cracks in the joints or grout. An examination of the subfloor may be necessary, viewed from a lower level or crawlspace. As we work through the areas saturated we look for mold growth, which is common when water leaks over time. If found, we add mold remediation to the agenda; our technicians are trained in the EPA mold abatement protocols.
 
SERVPRO crews extract any visible water and set up air movers and dehumidifiers to reduce moisture in the air and fixtures. We recommend you run your AC units as well to lower humidity. The team monitors moisture levels, and we remove our equipment only when the proper levels are attained.
 
If your suspicion that a water leak exists somewhere in your kitchen needs confirmation give us a call at (808) 235-5015. An experienced water damage crew from SERVPRO of Kailua North / Laie makes certain the leak is found and fixed and the damage restored to preserve your home and your investment.

Building and Reconstruction Team in Kaneohe?

4/25/2022 (Permalink)

The interior of a room is set up for painting during a restoration project. We are trusted leaders in commercial damage restoration in Honolulu County.

Aloha! Do you know that our team in Kailua provides commercial building and reconstruction services? When your business has property damage, we can simplify the process by managing the entire restoration from start to finish. We are licensed contractors and can provide continuity of service by supervising a full range of rebuilding and restoration services. This gives our customers peace of mind knowing they have one person managing the entire restoration process to complete the project.

General Contractor License #: 36113

Building and Reconstruction Services

  • Board Up
  • Carpet Repair and Installation
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Temporary Warehouse Space
  • Tile Floor Repair

We have extensive experience working in many different workplaces and buildings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

Fire, water, storms, vandalism, and mold can all create situations requiring rebuilding services to restore the damage. When your Kaneohe commercial business or home needs rebuilding services to complete a restoration, our Kailua team is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Water Damage Follows This Timeline

4/20/2022 (Permalink)

You may have noticed your bathroom sink leaks every once in a while. No big deal, right? Wrong! You should never underestimate the havoc water can wreak on your home.

The average household leak can waste up to 10,000 gallons of water in a year.

Any water damage your home may be experiencing progresses rapidly, penetrating floors, walls and soft surfaces. The best way to react is to address the issue as soon as possible before it can get worse. Here’s a timeline of how quickly the damage can set in.

<h2first-24-hours">The First 24 Hours

Your Central Honolulu home has a one in four chance of encountering flood damage within a 30-year period in a high-risk area. Knowing what to do next is essential.

Immediately after, within the first 24 to 48 hours, certain items will immediately fall victim to water’s disastrous effects.

Upholstered furnishings and wood structures can swell as a result of moisture. Fragile items, such as books and photographs, may become warped beyond repair. This is also when mold first starts to develop, which means it’s vital to take action within this time period.

The experts at SERVPRO of Central Honolulu specialize in restoration, and we want to make sure you save money and your precious keepsakes! Those are the items that can’t be replaced. We will make sure to let you know if there are any items that cannot be saved.

<h2the-first-week">Within the First Week

After the first 24 hours, water damage will progress further and quickly. If excessive moisture is present, mold will spread exponentially. If mold begins to grow, it can even cause structural damage to your home.

Any porous surfaces in your home like wood or walls will begin to show the damage, as they’re compromised by the moisture. Metal surfaces in your home will start corroding as well.

<h2a-week">In a Week

It’s never a good idea to let water damage progress this far. Letting the moisture sit for an extended period of time could cause irreversible damage. As time goes on, the costs and efforts to restore the structure will increase significantly, and the risks associated with structural damage are greater.

<h2SERVPRO-can-help-you">How SERVPRO Can Help You

Here’s what you need to know about our restoration process: The journey begins with the first call. It’s optimal if you call within the first 24 hours, so we can provide you with the best results possible.

Our service work then begins with a thorough extraction of the water in your home. That way we can prevent the spread of water throughout the structure and reduce drying time.

Next, your home will likely need a full cleaning, including sanitation and deodorization. Lucky for you, our specialists are experts who will come equipped with industry-leading drying equipment to remove the water you can’t see.

Lastly, your home may require construction work to get back to its preloss condition, but we’re prepared to handle anything from minor repairs to rebuilding entire areas of your home.

We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. SERVPRO will keep you up to date on every step and have you back in your home or business in no time.

Regardless of the type of water damage sustained, SERVPRO has the tools and teams to help your home or business recover. Contact us 247 when you need a dependable team to help you recover.

Highly Trained Storm Damage Response Team in Kailua?

4/19/2022 (Permalink)

Kailua with storm clouds at sunrise. We are trusted leaders in storm damage restoration in Honolulu County.

Aloha! Our team in Kailua has the training, equipment, and experience to restore storm damage, no matter how big the job is! Here are some tips for mitigating stormwater damage from our website:

  1. STOP the SOURCE

When water flow is current, stop the water supply to the direct source. If you cannot shut off the direct source, shut off your home's water main. In the case you are unaware of where your water shut off is, call the Board of Water Supply, and they can direct and inform you of where your water shut off is. 

Call a plumber if you cannot stop the water flow. 

  1. CALL SERVPRO of KAILUA

Call SERVPRO! We offer our services 24 hours a day and will dispatch an emergency technician to begin the mitigation process. 

  1. CALL YOUR INSURANCE CARRIER

Call your insurance carrier and get your insurance claim number. With your insurance claim number, SERVPRO can work with your insurance company throughout the mitigation process of your home.

  1. PREVENT FURTHER DAMAGES

To prevent any further damages to your home:

  • Remove any rugs to prevent bleeding
  • Place tin foil or wax paper between furniture and wet carpet

Call Us!

When your Kailua home or commercial business has storm damage, our Kailua team is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Family Pets Starting Fires in Kailua Homes?

4/13/2022 (Permalink)

The family dog has a ball and wants to play in the house. We restore fire damage 24-hours a day in Honolulu County.

Aloha! Pets are curious and can start fires! Our team in Kailua offers these tips from the National Fire Protection Association for pet fire safety:

  • Keep pets away from stoves and countertops
  • Keep pets away from candles, lamps, and space heaters
  • Always use a metal or heat-tempered glass screen on a fireplace and keep it in place
  • Keep pets away from a chimney’s outside vents.
  • Have a “pet-free zone” of at least three feet away from the fireplace. Glass doors and screens can stay dangerously hot for several hours after the fire goes out.
  • Some pets are chewers. Watch pets to make sure they don’t chew through electrical cords. Have any problems checked by a professional.
  • Consider battery-operated, flameless candles. They can look and smell like real candles.

Pets and Wildfires

  • Make sure pets are included in your family’s wildfire evacuation plan
  • Build an evacuation kit for each pet in your household
  • Ensure each kit is a size and weight that can be quickly and easily loaded into a vehicle when packing to evacuate

Call Us Today!

When your Kailua home or commercial business has a fire damage emergency, our Kailua team is on-call 24-hours a day to respond to your call. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Benefits In Choosing SERVPRO for Large Loss Events

4/7/2022 (Permalink)

Mit Team Mit Team on site!

SERVPRO of Kailua meets Commercial Large Loss Standards.

Benefits In Choosing SERVPRO for Large Loss Events

Available 24/7

Storms and other disasters can strike at any time of the day or night, so we are ready to help as we’re needed

Commercial Large Loss Division

Our Disaster Recovery Teams are composed of elite technicians who have the training and resources to handle large-loss events for industries that have included hospitals, universities, and government facilities.

Strategically Located

We have more trained and certified technicians than any of our competitors at more than 1,900 locations in the United States and Canada. This gives us a larger network of professionals, supplies and equipment to get the job done, regardless of size.

Personal Attention

Each large loss project is managed by a project manager from your local SERVPRO location. They’re backed by the SERVPRO headquarters operations team to help you have the smoothest restoration experience possible

Easier Insurance Claims Process

SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

Preparing Before an Emergency Strikes

Since you never know when an emergency will come, preparing ahead of time can save you a lot of stress if it does happen. You can sign up for SERVPRO’s Emergency Ready Profile for your business or commercial property. You’ll work with your local SERVPRO professional to come up with a plan of action in the event of an emergency or large-loss event. You can also ask about our other related services including the Priority Response Service, pre-staged power services, tarping, sandbagging and more.

Irrigation System Flooding in Kailua?

4/5/2022 (Permalink)

An irrigation system waters Palm trees and grass in a tropical setting. We are leaders in water damage restoration services in Honolulu County.

Aloha! Kailua locals can benefit from finding leaks in your in-ground sprinkler or irrigation system. Our local team in Kailua offers these tips for finding leaks in your sprinkler system.

  • Find your main sprinkler system valve and shut it off
  • Once you shut off the sprinkler system valve, look at the low flow indicator on your water meter. If it keeps moving, the water leak is inside your home.
  • If the low flow indicator stops moving, the leak is in your main sprinkler system pipe
  • To check for visible irrigation system leaks, turn off your sprinkler system valve and wait at least two minutes. This allows the main sprinkler system pipe to refill with water.
  • Go to your controller and turn on the zone. Go to the zone you turned on and listen for water running.
  • Do you see water bubbling up from the ground? Are there any wet spots or pooling of water?
  • Look for broken sprinkler heads in the zone. If water is not hitting the target area or flowing out of the sprinkler heads, you will need to replace the sprinkler heads.
  • Repeat this process for each zone in your irrigation system
  • Call a certified irrigation contractor if you can't fix the problem by replacing the sprinkler heads

Call Us!

When your Kailua home or commercial business has water damage, our Kailua team is on-call 24-hours a day to respond to your call. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

How Important Is Flood Preparation When You Live on an Island?

4/5/2022 (Permalink)

Flood Island Flood

When you’re living on an island, it’s difficult to predict when a tidal wave could occur, impacting your home and livelihood. Perhaps, you have recently suffered some sort of flooding in your home.

It’s easy to pass off a little water, considering flooding is the most common natural disaster in the U.S. and its territories. However, you may not have know it claims more lives per year than hurricanes, tornadoes or lighting. Not to mention, flooding can impact anywhere from one home to an entire island.

There are actually several similarities among types of flooding and the causes behind them. The categories of flooding can be broken down into three types: flash floods, river floods and coastal floods.

3 Types of Natural Flooding

Flash floods occur when heavy rain passes or sits over an area and hinders the ground’s ability to contain all the moisture. Excess water runs off and takes garbage cans, cars and more with it.

River floods can happen when there’s too much water for a river’s banks to hold, the water spills over the sides and causes destruction.

Coastal floods happen in areas next to large bodies of water, such as islands. When a storm comes through, it can cause ocean or gulf levels to rise to flood levels.

4 Typical Reasons Behind Natural Flooding

Heavy rainfall. Heavy storms that sit and rest over an area for a long time can cause flash floods or river flooding. Urban areas are more at risk for rain floods, because there’s a lack of soil to soak up all the water.

Oceanic activity. Storm surges, hurricanes and rising tides can cause water levels to rise in waves, which can wreak havoc in coastal communities, such as Honolulu.

Dams and levees failing. The most notable example of this in recent history would be the disastrous levee breaks during 2005’s Hurricane Katrina. Levees and dams fail when cracks occur or excess pressure overtakes the dam’s ability to contain the surge of water behind it.

Snowmelts and ice dams. In other states where heavy snow and prolonged freezing temperatures are common, snow and ice can build up over several months. When they start to melt, it can cause flowing waters, which damage nearby communities. Ice dams or ice jams occurs when ice traveling downstream blocks the path, causing the banks to overflow.

Whether you have experienced coastal flooding or a flash flood, SERVPRO has the resources to assist your home or business in the reconstruction process. Contact us anytime when flooding or water damage makes a mess in your life.

Asbestos Testing

4/4/2022 (Permalink)

Asbestos abatement is the process of removing or mitigating the effects caused by asbestos. Asbestos has been used in literally thousands of construction materials on Oahu, commonly referred to as asbestos-containing materials.

Unfortunately, asbestos has been found to pose serious health conditions when its fibers become loose, or airborne. SERVPRO of Kailua is certified and licensed to perform asbestos testing, abatement and removal to ensure the safety of people in a home or building.

Call us at 808-744-2730 for a FREE Onsite Estimate.

4 Reasons to choose us...

  • 24/7 No Charge Inspection Fee. We will come out any time of day to inspect your home or business at no charge to you.
  • Family Owned. We're local to Honolulu and we've been in business for over 8 years.
  • Licensed, Bonded, and Insured. We are licensed, bonded, and insured to perform asbestos testing, removal, and cleaning locally in Hawaii.  
  • 5 Star Google Rating. We have over 150 combined Google reviews between our Kailua and Central Honolulu locations. 

Asbestos Testing

  • First, determine when your home, or building was constructed. Asbestos was banned by the US Government in 1978. Structures on Oahu may have used asbestos in the construction process through 1989. It's a good rule of thumb to have an asbestos abatement company test if you suspect asbestos.
  • Second, see if there are signs of disturbed asbestos materials. Look for warning signs of degrading construction materials. Worn-out and disintegrating pipes, walls, insulation, vinyl flooring and other materials. When asbestos is undisturbed and intact, it can often be kept in place with minimal risk of exposure. But when it starts to break down and the fibers are released in the air, it becomes toxic.
  • Third, call an asbestos testing or abatement company to have the materials tested. You can check for signs of asbestos on your own, but testing should be done by a certified professional using special equipment. If asbestos is present, hire a contractor to repair or remove the materials that contain it to ensure the safety of people using the building.

*Inspections should always be done if there are asbestos concerns.

Asbestos Removal

Removing asbestos-containing materials without testing beforehand is a more dangerous and intrusive. Once the asbestos is airborne, breathing the toxic material can cause scarring to the tissue of the lungs and even lead to cancer.

When you have a water damage to a home or structure, a demolition, or a renovation where asbestos is suspected - you must first have the materials tested to ensure safety.

Calling a licensed asbestos abatement contractor

Asbestos abatement contractors are trained and licensed in handling asbestos. You could collect the sample on your own, but you would still have to give the samples to an EPA-certified laboratory.

SERVPRO of Kailua is a licensed asbestos contractor located in Oahu. We can help you with asbestos testing, removal, and cleaning. We will ensure the safety of the people in your home or building. 

Call us at 808-744-2730 or click the REQUEST HELP ONLINE button at the top of this page to request service or to request a call back.

Rain Damage to Home in Kaneohe?

3/29/2022 (Permalink)

Rain coats a window and obscures the view of palm trees during a tropical storm. We are trusted leaders in storm damage restoration services.

Aloha! Rain can cause damage to homes and businesses, and fast mitigation and restoration are required to minimize the potential for secondary damage. Water is invasive, and it will penetrate into and underneath everything in its way. Our local team in Kailua has years of experience restoring storm damage in Kaneohe. Here is a water damage timeline from our website that describes the damage water can do to a structure:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us Today!

When your Kaneohe home or commercial business has water damage from a storm, our Kailua team has the training, equipment, and experience to clean and restore the damage quickly and efficiently. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

What Can I Do if I Have Mold Growing in My Kailua Home?

3/21/2022 (Permalink)

A woman is looking at mold growing in a cabinet. We are the mold specialist, SERVPRO of Kailua

Aloha! If you discover mold growing in your home or business, it may be a sign of a leak or hidden water damage. When we arrive, we will locate the source of the excess moisture and fix the problem as part of the remediation process to discourage the mold from returning once it has been contained and removed.

Our local team in Kailua has years of experience mitigating and remediating mold. The humid climate in Kailua encourages mold growth, and heavy rain or water damage can also bring excess moisture into the house. Mold spores are always present in the atmosphere waiting for the right moist conditions to colonize!

Important Facts:

  • Significant mold growth can occur in 48 to 72 hours
  • Mold may present a risk of health effects in certain individuals
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact our office in Kailua for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

Our Kailua team has the training, equipment, and experience to clean and restore mold damage, no matter how big the job is. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Deep Cleaning and Deodorization Services for My Kailua Business?

3/16/2022 (Permalink)

Kailua Beach, Oahu, Hawaii, seen on a clear blue day. We’ll clean your offices while you relax on Kailua Beach!

Keeping Kailua Looking Good – One Business at a Time!

Aloha! When your workplace starts to look dirty even after it has been cleaned, it is probably due to cleaning products that have built up over time, causing your surfaces to look dull. You might also have odors that you have become “nose blind” to. We provide a wide variety of deep cleaning services for commercial businesses that go beyond what a traditional cleaning service will do. Our cleaning products are environmentally friendly and are approved by the United States Environmental Protection Agency (EPA).

Commercial Cleaning Services

Our team is trained to perform a full range of specialty cleaning services, including:

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • COVID-19 Cleaning and Decontamination
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have extensive experience working in all kinds of buildings and business settings, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

We want your business to look great and smell fresh, so if your business or home will benefit from our deep cleaning services, our Kailua team is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Waimea Valley Park Restoration

3/14/2022 (Permalink)

Waimea Valley Some of our Team in the Waimea Valley park

Recently some of our team members dedicated a Saturday at the Waimea Valley Park teaming with United Way and IAIP to do some weed pulling and remove invasive plant species that harm wildlife. There were over 50 people volunteering in this beautiful valley.

Hoarding Fire in Kokokahi Home?

3/8/2022 (Permalink)

A pile of various broken metal items sits outside a home. We restore fire damage 24-hours a day in Honolulu county.

Aloha! Hoarding is a serious condition that creates fire hazards. SERVPRO® of Kailua offers this information for Kokokahi locals about hoarding dangers fromThe National Fire Protection Association:

Hoarding Increases Fire Risks

  • Cooking is unsafe if flammable items are close to the stove or oven
  • Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.
  • Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires, and damaged wires can start fires.
  • Open flames from smoking materials or candles in a home with excess clutter are very dangerous
  • Blocked pathways and exits may hinder escape from a fire

Hoarding Impacts First Responders

  • Hoarding puts first responders in harm’s way
  • Firefighters cannot move swiftly through a home filled with clutter
  • Responders can be trapped in a house when exits are blocked. They can be injured by objects falling from piles.
  • The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse
  • Fighting fires is very risky in a hoarding home. It is hard to enter the house to provide medical care, and the clutter impedes the search and rescue of people and pets.

Call Us Today!

If you know someone who needs help cleaning and restoring a hoarding situation in Kokokahi, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Tips for Protecting Your Home From Heavy Rain in Kahuku?

3/1/2022 (Permalink)

An air conditioning unit sits in a window in a home. We restore water damage 24-hours a day in Honolulu county.

Aloha! Do you know that inspecting your air conditioning unit for possible sources of water leaks should be part of your home’s routine maintenance plan in Kahuku? SERVPRO® of Kailua offers these helpful tips from the Institute of Business and Home Safety for protecting your home water intrusion from heavy rain:

Check wall air conditioners for leaks.

Internal Drain: If the air conditioning unit has an internal drain, make sure the pipe size is adequate, and water is running and flowing freely in order to handle a high volume of water.

Caulking of Air Conditioning Unit Sleeve: Look for any gaps, cracks, or other damage that indicates improper caulking around the edge of the sleeve to the exterior of the building. This increases vulnerability to water entry.

Orientation: Tilting the air conditioning unit sleeves slightly (two degrees) towards the exterior wall can significantly reduce the water’s entry.

Weather Stripping: Proper weather stripping between the air conditioning unit and the sleeve can reduce the water from entering.

Call Us Today!

You never know when you will need help with a water damage emergency, but Kahuku locals and commercial businesses can count on SERVPRO® of Kailua to respond to your call day and night. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Deep Cleaning Services for Kailua Homes?

2/22/2022 (Permalink)

SERVPRO technicians are cleaning a wall. We provide a full range of deep cleaning services for Honolulu county locals.

Aloha! When your home needs deep cleaning services that go beyond what a housekeeping service can do, SERVPRO® of Kailua is Here to Help. ® Over time, dirt and odors can become embedded in carpets, upholstery, and walls. Kailua locals can rely on our technicians to deep clean your home, “Like it never even happened.” Our residential deep cleaning services include:

Carpet and Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Odor Removal

Your basic cleaning service will not have the expertise to deodorize your home effectively. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the clean-up of sewage and other biohazard materials and provide deep cleaning services for your home.

Call Us Today!

Kailua locals and commercial businesses can count on SERVPRO® of Kailua to deep clean your home from top to bottom. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Mold Problem in Hauula Business?

2/15/2022 (Permalink)

A closeup of mold on drywall is shown. We are leaders in mold remediation in Honolulu county.

Aloha! Do you have a must smell in your Hauula business that you can’t place? If so, you may have a mold problem. Mold is often a result of hidden water damage. Microscopic mold spores float around in the Earth’s atmosphere, waiting for the perfect conditions to colonize. SERVPRO® of Kailua’s technicians are trained and certified to mitigate and remediate mold damage quickly and efficiently. We will also locate the source of the excess moisture or water damage and correct this issue to discourage the mold from returning after the remediation process is complete. Here are some mold damage tips from our website on things you can do while waiting for help to arrive:

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO of Kailua for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

The climate in Hauula offers the perfect warm and moist conditions for mold to colonize. When your commercial business or home needs mold damage restoration services, SERVPRO® of Kailua has a team of technicians on call 24-hours a day. Call us today at 808-235-5015. We’ll restore your mold damage, “Like it never even happened.” Mahalo.

Franchises are independently owned and operated.

Disaster Planning for Kailua Pets?

2/8/2022 (Permalink)

A dog is looking out the window during a rainstorm. We respond to storm damage emergencies 24-hours a day in Honolulu county.

Aloha! Kailua locals know how important it is to be prepared for severe storms and flooding events. SERVPRO® of Kailua understands how important pets are to their owners and offers these tips for creating a pet emergency kit:

  • Food, several days’ worth, stored in an airtight and waterproof container
  • Water, several days’ worth, and a water bowl
  • Medicine your pet may take on a regular basis, stored in a waterproof container
  • First aid kit
  • Collar with ID tag and a harness or leash, a backup leash, and a copy of your pet’s registration and any other relevant documents
  • A traveling bag, crate, or sturdy carrier for each pet
  • Grooming items
  • Sanitation needs like kitty litter, newspapers or paper towels, plastic trash bags, chlorine bleach
  • A picture of you and your pet together, in case you get separated and need help identifying your pet
  • Familiar items like favorite toys, treats, or bedding to reduce stress

Call Us Today!

You never know when you might have storm damage, but if you do, you can rely on SERVPRO® of Kailua to mitigate and restore the damage quickly and efficiently. Kailua locals and commercial businesses can count on us to restore the storm damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Sewer Backup in Laie?

2/1/2022 (Permalink)

A person is trying to plunge a clogged sink. We clean and restore sewer backups in Honolulu county.

Aloha! SERVPRO® of Kailua professionals have the training, equipment, and experience to clean and restore sewer backups in your Laie home or commercial business. Here is some information on preventing sewer backups in your sewer lateral and city main from the Insurance Information Institute:

Properly dispose of grease

Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner’s line, or in the main sewer causing the line to constrict and eventually clog.

Properly dispose of paper products

Paper towels, disposable (and cloth) diapers, hygienic wipes, and feminine products do not deteriorate quickly and can cause a great deal of trouble in the property owner’s lateral as well as in the city main.

Periodically cut tree roots

If you have continuing problems with tree roots in your lateral, you may have to regularly have the roots cut by a professional.

Replace your line with new plastic pipe 

Plastic pipe will prevent tree roots from entering your line. It is recommended to replace your line and tap with new plastic pipe.

Install a backwater prevention valve to prevent sewer backflows

Call Us Today!

Laie locals can rely on SERVPRO® of Kailua to restore their water damage,  “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Ventilation Cleaning Services in Kailua?

1/25/2022 (Permalink)

Ductwork in a home is shown. We inspect, clean, and maintain HVAC systems in Honolulu county.

Aloha! Have you serviced your heating, ventilation, and air conditioning (HVAC) system lately? SERVPRO® of Kailua professionals will inspect your system and recommend the best way to address any indoor air quality concerns. Your HVAC system acts as the “lungs” of your home or commercial business. Many pollutants can live and be spread through your ventilation system. The  Environmental Protection Agency identifies the following contaminants and health concerns:

Typical pollutants of concern include:

  • Combustion byproducts such as carbon monoxide, particulate matter, and environmental tobacco smoke
  • Substances of natural origin such as radon, pet dander, and mold
  • Biological agents such as molds
  • Pesticides, lead, and asbestos
  • Ozone (from some air cleaners)
  • Various volatile organic compounds from a variety of products and materials

Effects on human health associated with indoor air pollutants include:

  • Irritation of the eyes, nose, and throat
  • Headaches, dizziness, and fatigue
  • Respiratory diseases, heart disease, and cancer

The link between some common indoor air pollutants (radon, particle pollution, carbon monoxide, Legionella bacterium) and health effects is very well established.

Call Us Today!

Kailua locals and businesses will benefit from having their HVAC system inspected.  SERVPRO® of Kailua’s technicians have the training, equipment, and experience to clean and maintain your HVAC system so you can breathe easier and save money on your energy bills, too! Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Laie Business Damaged by Fire?

1/19/2022 (Permalink)

Smoke and soot cover a wall. We restore commercial fire damage 24-hours a day in Honolulu county.

Aloha! SERVPRO® of Kailua responds to commercial fire damage in Laie, often arriving onsite as the Honolulu Fire Department is leaving the scene. Our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification, the nonprofit certifying body for the restoration industry. They are trained and certified in:

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician
  • Water Damage Restoration Technician

Fifty percent of businesses that close due to fire damage never reopen. We understand the importance of getting your business back up and running quickly. We can supervise a full range of restoration and construction services, giving you one point of contact for the entire restoration job.

We have the training, experience, and equipment required to mitigate and restore fire damage on all kinds of commercial properties, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

Fire damage can happen at any time in Laie. When your commercial business or home needs commercial fire damage restoration services, SERVPRO® of Kailua has a team of technicians on call and ready to respond 24-hours a day. Call us today at 808-235-5015. We’ll restore your fire damage, “Like it never even happened.” Mahalo.

Franchises are independently owned and operated.

Kona Low in Kailua?

1/11/2022 (Permalink)

Storm clouds are seen from the coast of Kailua. We restore storm damage 24-hours a day in Honolulu county.

Aloha! SERVPRO® of Kailua’s technicians are trained and certified to restore storm damage, and they are on-call 24-hours a day and typically arrive within four hours of your call. Last month the Hawaiian Islands experienced a Kona low. Kona lows describe a subtropical cyclone that can produce many weather hazards, including heavy rains, hailstorms, flash floods, landslides, high winds, large surf and swell, water spouts, and severe winds thunderstorms. Kailua experienced periods of heavy rainfall throughout the Kona low.

Here is an ancient Hawaiian chant describing a kona low:

Coming is the dark cloud and the rainbow;

Wildly comes the rain and the wind;

Whirlwinds sweep over the earth;

Rolling down are the rocks of the ravines;

The red mountain-streams are rushing to the sea.

Here are the waterspouts;

Tumbled about are the clustering clouds of heaven;

Gushing forth are the springs of the mountains.

Call Us!

Violent storms are not uncommon in Kailua, and storm damage can happen at any time of the year. When your Kailua home or commercial business needs storm damage cleanup and restoration services, SERVPRO® of Kailua has a team of technicians ready to respond to your call for help. Call us today at 808-235-5015. We’ll restore your storm damage, “Like it never even happened.” Mahalo.

Franchises are independently owned and operated.

Flooding in Kailua Home?

1/5/2022 (Permalink)

Water is being extracted from a carpet. We restore water damage 24-hours a day in Honolulu county.

Aloha! SERVPRO® of Kailua responds to water damage emergencies throughout the year. Here are some recent Google reviews from happy water damage customers:

“A pipe burst in my house, causing water to flood most of my house! ?? My insurance company called SERVPRO. SERVPRO came to my rescue. They came in with heaters and fans to dry my entire carpet. Matt Faasua has been helping me throughout this terrible ordeal by listening to my fears about this whole situation. He has also helped me move furniture around to make sure that my entire house can be dried thoroughly. He communicates with me daily to let me know who will be coming to my house and when to monitor the drying process. He has been available to communicate and help in every step of this drying process. Thank you, Matt Faasua, for all your help!” M. M.

“Frank and Allen were a pleasure to work with. They communicated well and got everything done promptly. They also worked with my insurance company, making that part of this experience easy. Would definitely recommend these guys.” Rodd Yano

Call Us Today!

When your Kailua home or business needs water damage cleanup and restoration services, SERVPRO® of Kailua has a team of technicians ready to respond every day of the year. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

New Year’s Eve Safety Tips for Kailua?

12/28/2021 (Permalink)

A colorful fireworks display is lighting up the night sky. New Year’s Eve Safety Tips for Kailua?

Aloha and Happy New Year! SERVPRO® of Kailua wants everyone to have a safe New Year’s Eve celebration this year. There are lots of fun events and activities happening in Kailua, and many locals will be hosting parties at their homes. Candles and holiday decorations placed too close to a heat source are leading causes of decoration fires. Here are some tips for having a safe and fire-damage-free party to usher in 2022:

  • Choose decorations that are flame resistant or flame retardant
  • Keep lit candles away from decorations and other things that can burn
  • Some lights are only for indoor or outdoor use, but not both
  • Replace any string of lights with worn or broken cords or loose bulb connections
  • Use clips, not nails, to hang lights, so the cords do not get damaged
  • Keep decorations away from windows and doors
  • Stay in the kitchen when cooking on the stovetop
  • Keep children and pets away from lit candles
  • Test your smoke alarms and tell guests about your home fire escape plan
  • Blow out candles when you leave the room or go to bed
  • Turn off all light strings and decorations before leaving home or going to bed

Call Us Today!

When your home or business needs fire damage cleanup and restoration services, SERVPRO® of Kailua has a team of technicians ready to respond to your call day or night. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Post Construction Cleaning Services in Kailua?

12/20/2021 (Permalink)

A person is sweeping up construction dust on a job site. We provide a full range of specialty cleaning services in Honolulu county.

Aloha. Although SERVPRO® of Kailua is better known for fire and water restoration, we also provide a full range of specialty cleaning services, including post-construction cleaning. This type of cleaning happens after new construction or remodeling or before staging for selling the property. Construction sites leave behind drywall and construction dust. Our technicians will remove all of the dust and construction debris left from the job. We clean all walls, windows, ceilings, floors, doors, kitchen and bathrooms, and light fixtures. When we complete the work, you will have a sparkling clean property ready to stage, sell, or inhabit.

Additionally, we offer many commercial cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training, equipment, and products to get your property back to business. Our cleaning services include the following:

  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC) Systems
  • Vandalism
  • Biohazard and Sewage
  • Trauma and Crime Scene

Call Us!

When your commercial property needs deep cleaning services, SERVPRO® of Kailua is Here to Help. ® Our cleaning services protect your investment and keep your property looking and showing at its best. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Disaster Supply Kits for Kailua?

12/14/2021 (Permalink)

Rain is falling in Kailua. We restore storm damage 24-hours a day in Honolulu county.

Aloha. SERVPRO® of Kailua responds to storm damage emergencies every year. Here are some tips from the City of Honolulu for creating a disaster supply kit:

The city recommends making a 14-day disaster supply kit for each person in the household.

Water – one gallon of water per person per day

Food – non-perishable food that does not require cooking. Infant formula and food for special needs.

Utensils – plates, utensils, and a manual can opener.

Radio – battery-powered or hand-crank radio

Flashlight – with extra batteries

Cell phone - with solar charger

Whistle – important for signaling for help

Dust mask – helps to filter contaminated air

Sanitation - Moist towelettes, heavy-duty garbage bags with ties, hand sanitizer, toilet paper, baking soda/kitty litter to absorb odors, and gloves for personal sanitation.

Tools - Wrench or pliers to turn off utilities, basic tool kit, duct tape.

Important documents and cash – carry in a waterproof container

Maps – local area maps.

Medical - Prescription medications, glasses, contact lenses, medical devices, and a first aid kit.

Pets – supplies, food, and water.

Hygiene - Feminine products, personal hygiene items, diapers, incontinence supplies.

Pictures - Carry a photograph of you, your family & friends to help locate each other if you are separated.

HNL Info - to stay informed about emergencies, weather advisories, traffic bulletins, and much more via SMS or Email

Call Us!

When your Kailua home or business needs storm damage restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Soot and Smoke Damage in Kaneohe?

12/7/2021 (Permalink)

Soot covers a wall. We restore fire damage 24-hours a day in Honolulu County!

Aloha. SERVPRO® of Kailua offers a full range of cleaning and restoration services to restore fire damage in Kaneohe. Our technicians pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - Involves agitation of the surface being cleaned
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product

Fire Damage Restoration Process

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Call Us Today!

When your Kaneohe home or commercial business needs fire damage restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your fire damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Major Water Damage in Kailua?

11/29/2021 (Permalink)

A ceiling has caved in due to severe water damage from a leaking roof. We restore water damage in Honolulu county!

Aloha. SERVPRO® of Kailua is part of a national network of over 1700 franchises, and when emergency services are needed, we can mobilize resources as needed. This picture is from an emergency water restoration we did in Michigan. The roof had a leak that was not repaired, and the water continued to enter and saturate the roofing structure and ceilings until the ceilings collapsed under the weight of the water.

We tarped the roof to minimize secondary damage to the home’s interior rooms and cleaned up and removed the debris when we arrived. We extracted the water from the room and set up drying equipment. Once the room was completely dry, we repaired the roof and ceiling drywall and repainted it. Now you would never know there had been water damage!

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage can happen at any time. When your Kailua home or commercial business needs water damage restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your water damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

More Happy Customers in Kailua?

11/22/2021 (Permalink)

People are giving the thumbs-up symbol. We are committed to keeping our customers happy in Honolulu county!

Aloha. SERVPRO® of Kailua is dedicated to providing the highest levels of service and support to all of our customers. Here are some recent Google reviews:

“Frank and Allen were a pleasure to work with. They communicated well and got everything done promptly. They also worked with my insurance company, making that part of this experience easy. Would definitely recommend these guys.” Rodd Yano

“The pipes in my tenant’s bathroom burst around 2 am Friday morning, flooding the bathroom, hallway, and two bedrooms. I didn’t know what to do, and my plumber suggested SERVPRO, so I googled them and contacted them the same day at around 8 am. The guys came out within an hour to extract the water from my bathroom and carpeting, left big fans for three days, by Monday everything was dry, and I was told there was not going to be a mold problem. Then I worked with the Recon team led by Frank and Allen. Once I got my insurance squared away, my job was scheduled within two weeks and then completed in 4 days. I got new paint, flooring, vanity, carpet cleaning, and it all came out perfectly! The team was very responsive, friendly, and professional. I would recommend this company to anyone!” Joshua Kitano

Call Us Today!

When your Kailua home or commercial business needs restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your property damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Flooded Business in Kailua?

11/15/2021 (Permalink)

A damaged pipe is shown. We restore commercial water damage in Honolulu county 24-hours a day.

Aloha. SERVPRO® of Kailua has been restoring water damage for Kailua businesses for years. We know that our fast response time saves our customers time and money in most cases. Here is a water damage timeline from our website that demonstrates the damage water will do to a structure:

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us!

When your Kailua business or home needs water damage restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your water damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Flash Flooding in Kailua?

11/10/2021 (Permalink)

A view of Kailua from Kaiwa Ridge, in Oahu, Hawaii. We restore storm damage in Honolulu county.

Aloha. SERVPRO® of Kailua has been restoring flood and storm damage for Kailua locals for years. Are you prepared for a flash flood? The City of Honolulu offers some great tips for flash flood preparedness. Here are some flash flood safety tips from the City of Honolulu:

Be aware of National Weather Service flash flood bulletins:

  • Flash Flood Watch: Heavy rains may cause flash flooding in your area. If a Flash Flood Watch is issued, be prepared for heavy rains and flooding
  • Flash Flood Warning: Flooding is occurring or will develop quickly. If a Flash Flood Warning is issued for your area, take shelter and/or move to high ground as necessary
  • Flood Advisory: Nuisance flooding is occurring or imminent. A Flood Advisory may be upgraded to a Flash Flood Warning if flooding worsens and poses a threat to life and property.

What you need to know:

  • Learn the best routes to high ground where you live, work, play, and travel should you need to evacuate
  • If your area is prone to flooding, keep emergency materials on hand, such as sandbags, wood, and plastic sheeting
  • Do not allow children to play near streams or drainage ditches. These areas can quickly become deadly.

Call Us!

When your Kailua home or business needs storm damage restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your storm damage to preloss condition, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Move-Out and Pack-Out Services for Water-Damaged Home in Kaneohe?

11/3/2021 (Permalink)

A stack of moving boxes is shown. We offer a full range of water damage restoration services in Honolulu county.

Aloha. When my washing machine supply line failed and flooded my Kaneohe home, I was devastated. My beautiful hardwood floors were ruined, and all the water-damaged baseboards and drywall had to be replaced. The professionals at SERVPRO® of Kailua came out and inspected and assessed the damage, which was extensive.

We had to relocate while the repairs were being done. SERVPRO of Kailua helped us pack up our home and move the furniture that did not require cleaning to offsite storage. Our water-damaged belongings were cleaned and restored, and they brought everything back once the repairs were finished!

When your home requires extensive restoration or cleaning, we can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

We will contact you when the restoration is completed and coordinate a convenient time for the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us Today!

When your Kaneohe home or business needs water damage restoration services, SERVPRO® of Kailua is Here to Help. ® We provide all the restoration services you need to restore your water damage to preloss condition. Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Halloween Fire Safety Tips for Laie?

10/25/2021 (Permalink)

A lit pineapple jack-o-lantern is shown. We restore fire damage in Honolulu county.

Aloha. SERVPRO® of Kailua wants everyone in Laie to have a safe and spooky-fun Halloween this year. Here are some Halloween fire safety tips to make sure your little monsters have a fun and safe time:

  • When choosing a costume, stay away from long trailing fabric
  • Dried flowers, cornstalks, and crepe paper catch fire easily
  • Keep all decorations away from open flames and other heat sources like light bulbs and heaters
  • If you use a real candle, use extreme caution
  • Make sure children are watched at all times when candles are lit
  • When lighting candles inside jack-o-lanterns, use long, fireplace-style matches or a utility lighter
  • Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways, and yards
  • Remember to keep exits clear of decorations, so nothing blocks escape routes
  • Tell children to stay away from open flames, including jack-o-lanterns with candles in them
  • Be sure children know how to stop, drop and roll if their clothing catches fire. (Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.)

Call Us Today!

When your Laie home or commercial business needs fire damage restoration services, SERVPRO® of Kailua is Here to Help. ® We’ll restore your fire damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Storm-damaged Business in Kaneohe?

10/18/2021 (Permalink)

Sunrise in Kaneohe. We are trusted leaders in commercial restoration in Honolulu county.

Aloha. When a storm damages your business, fast action is key to minimizing the potential for further damage.  SERVPRO® of Kailua has a team of storm damage technicians on-call 24-hours a day, and we typically arrive onsite within four hours of your call for help. Rain and wind are two common forms of storm damage Kaneohe businesses may experience. Honolulu County gets around 192 days of rain each year, and rain can bring water intrusion issues with it. Here are some ways to prevent water intrusion:

  • Make sure water drains away from the building.Water is invasive and will find its way into a structure when water pools around the foundation. When the ground is saturated by rainwater, water may enter into the foundation wall through any cracks.
  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check rain gutters and drainage systems and remove any debris
  • Check downspouts and clear any clogs and make sure they are draining away from the structure
  • Check sprinkler systems to ensure the sprinklers are not spraying water onto the structure, and that water is not pooling around the structure’s foundation.

Call Us Today!

When your commercial business or home needs storm damage restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your commercial storm damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Wind-damaged Roof in Kailua?

10/11/2021 (Permalink)

High winds are blowing over palm trees. We respond to storm damage emergencies 24-hours a day in Honolulu county.

Aloha. Do you know that SERVPRO® of Kailua has a team of technicians on-call 24-hours a day to respond to storm damage emergencies? Storms can damage roofs, so it is a good idea to inspect your roof for damage after a storm. Here are some tips from State Farm Insurance for protecting your roof from wind damage:

  • Strong winds can cause shingles to peel off, especially if edge shingles are not well secured or the adhesive on their tabs has failed
    • A roofing professional can evaluate your roof, and if needed, additional roofing cement can be added under each tab to help keep the shingles attached during a high-wind event
  • The shingles should be attached to roof decking of solid 5/8-inch-thick plywood
  • The roof decking should be attached to the roof framing using eight diameter ring shank nails and a secondary water barrier created by installing self-adhering flashing tape over the joints in the roof deck
  • For greater resistance to wind uplift, apply a bead of construction adhesive along both sides of the intersection between the roof decking and the rafters or trusses. Your roofing professional can provide you with information about additional safeguards.

Call Us Today!

When your home or commercial business needs storm damage restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your storm damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Fire Damage in Laie?

10/4/2021 (Permalink)

The lights of the Polynesian Cultural Center in Laie, Hawaii are shown.  We respond to fire damage emergencies 24-hours a day in Honolulu county.

Aloha. SERVPRO® of Kailua responds to fire damage emergencies 24-hours a day in Laie. Here are some tips from our website for things you can do while waiting for help to arrive:

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer and refrigerator, and prop doors open
  • Clean and protect chrome with light coating of petroleum jelly or oil
  • Wash houseplants on both sides of leaves
  • Change the heating, ventilation and air conditioning unit (HVAC) filter
  • Tape double layers of cheesecloth over air registers

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

 Call Us Today!

When you have fire damage, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your fire damage in Laie, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Happy Customers in Kaneohe?

9/28/2021 (Permalink)

Stars as a rating are shown We are committed to providing the highest level of service to our customers in Honolulu county.

Aloha. SERVPRO® of Kailua aims for five-star reviews in all that we do. Here are some recent  reviews from our valued customers: 

“Mahalo to Billy and his crew including Juan and Fai. Treated my mom with respect and kindness. Always showed up on time and explained in detail what they were doing. Moms' condo suffered water damage due to a water heater leak above her unit. Mom felt so comfortable with these guys. It was a pleasure working with all of you and will definitely recommend to others.” Shelli L. 

“Noticed I had a water leak and possible mold situation. A friend had recommended SERVPRO, so I called and was immediately called back. Billy was my first contact and confirmed that I did have a mold problem. David was the next to contact me for testing the material to be removed to start the work. He was awesome. Very informed and a calming demeanor. Jan in the main office was the next and she too was extremely helpful with bill payment and scheduling. I couldn't be happier with a problem like ours to have the support and knowledge of all these people. I can't recommend them any higher. They are the best!” Allen W.  

Call Us Today! 

When you have property damage and need emergency cleanup and restoration services, SERVPRO® of Kailua is Here to Help.® Call us today at 808-235-5015. We’ll restore your property in Kaneohe, “Like it never even happened.” Mahalo. 

Franchises are Independently Owned and Operated. 

Crime Scene Cleanup in Kaneohe?

9/21/2021 (Permalink)

Yellow crime scene tape announces an active crime scene investigation. We provide crime scene cleanup services for Honolulu county businesses.

Aloha. When a man came into my store and tried to rob me, he was in for a surprise. He was tackled by my husband, thrown out of the store, and chased to a nearby park, where the police apprehended him. Thankfully no one was hurt, but there was blood and debris and crime scene residue that would need to be cleaned before I could reopen for business.

After the police were through processing the scene, I called SERVPRO® of Kailua. They sent a team out right away to clean my store. They cleaned up the blood and broken glass and the fingerprint and evidence-gathering chemicals left from the crime scene investigation. They worked quickly, and I was able to open my store in an hour. Now you would never know that my store had been the scene of a crime!

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Call Us Today!

When your commercial business becomes a crime scene, and you need crime scene cleanup and restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your crime scene damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Move-Out Services for Kailua?

9/13/2021 (Permalink)

A person is taping a box shut. We provide move-outs and pack-outs in Honolulu county.

Moving Services for Kailua Locals

Aloha. When the fire damage is extensive and structural repairs are needed to complete a restoration, the contents of the home will have to be removed until the work is finished. When you need to move your belongings, SERVPRO® of Kailua will help you pack and move out your home’s contents in an organized and efficient way. Once the repairs are completed, we will coordinate the return of your contents at a time convenient for you.

Move-Outs/Pack-Outs

When your home requires extensive restoration or cleaning due to fire damage, we can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

After the restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us Today!

When rebuilding services are required to complete a fire damage restoration, and you need to remove the contents of your home or business, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your fire damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Contents Restoration Services for Laie?

9/6/2021 (Permalink)

A stack of colorful beach towels is shown. We provide a full range of specialized cleaning services in Honolulu county.

Laie locals want to know about contents restoration.

Aloha. When you need help restoring water damage, SERVPRO® of Kailua is Here to Help. ® Water damage affects more than the home; it also affects your belongings. We specialize in restoring water-damaged contents, and we work to “restore” versus “replace” your belongings whenever possible. Our water restoration technicians pretest every item before cleaning to ensure we are using the most effective cleaning method. Depending on what is being cleaned, we may use any of the following cleaning methods:

Restoration Cleaning Methods

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us!

When your home or commercial business needs water cleanup and restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your water damage in Laie, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Fire Safety Tips for Kailua?

8/30/2021 (Permalink)

A fire sprinkler is shown mounted on a ceiling in a home. Fire sprinklers save lives in Honolulu county!

Fire Safety Tips for Kailua Locals

Aloha. SERVPRO® of Kailua responds to fire damage emergencies 24-hours a day and in many cases, we arrive on the scene as the firefighters from Fire Station 18 Kailua are leaving. This is when our job begins. We have been providing fire cleanup and restoration services for years, and we know that our fast response time can save our customers time and money by minimizing the potential for further damage and more time-consuming repairs.

Here are some fire safety tips from the Honolulu Fire Department:

  • Working smoke alarms save lives, reducing the risk of dying in a home fire in half
  • Smoke alarms should be installed and maintained in every home
  • Home fire sprinklers protect lives by keeping fires small
  • Sprinklers can reduce the heat, flames, and smoke produced in a fire, allowing people more time to escape
  • A home fire sprinkler can control or put out a fire with a fraction of the water that would be used by fire department hoses

Call Us Today!

When your home or commercial business needs fire restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your fire damage, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Mold Infestation in Kaneohe?

8/23/2021 (Permalink)

A closeup of mold spores is shown. We are trusted leaders in mold mitigation and remediation in Honolulu County.

Aloha. Our tropical climate is the perfect breeding ground for mold. Mold has been present in the Earth’s atmosphere since the beginning of time, and once the mold starts to colonize, it can quickly spread to other areas of the home or structure.

SERVPRO® of Kailua’s technicians are trained and certified in applied microbial remediation by the Institute for Inspection Cleaning and Restoration Certification (IICRC). We have mitigated and remediated mold damage for many Kaneohe homes over the years. Here is some information on mold from our website:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water 
  • Mold colonies may produce health effects
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

Call Us!

When your home or commercial business has a mold problem, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll mitigate and remediate your mold damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Emergency Storm Restoration Services for Honolulu?

8/18/2021 (Permalink)

Palm trees are shown blown over in a tropical storm. We respond to storm damage emergencies 24-hours a day in Honolulu County.

Aloha. SERVPRO® of Kailua has been helping the residents and commercial business owners in Honolulu restore storm damage for years. Water is invasive and can cause severe damage to a structure if left untreated for too long. We follow the one-four-eight-hour rule, meaning:

One hour: we will make initial contact within one hour of your call

Four hours: we will arrive on-site within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

Upon arrival, we will inspect and assess the situation and board and tarp-up any areas exposed to the elements to minimize the potential for further damage to the structure. We use powerful, industrial-grade water extraction equipment to quickly remove the water. We monitor and document the drying process to ensure the area is restored to normal moisture levels.

SERVPRO Water Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When your home or commercial business has a storm damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your storm damage in Honolulu, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Smoke Alarm Safety Tips for Kaneohe?

8/11/2021 (Permalink)

Smoke is rising up towards a smoke alarm mounted on a ceiling. We respond to fire damage emergencies 24-hours a day in Honolulu County.

Properly Maintained Smoke Alarms Keep Kaneohe Residents Safe

Aloha. SERVPRO® of Kailua has been helping the residents and commercial business owners in Kaneohe restore fire damage for many years, and in many cases, the smoke alarms helped the people get out safely. Here is some helpful information from the National Fire Protection Association (NFPA), on smoke alarms:

  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every 10 years

 Call Us Today!

When your home or commercial business has a fire damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your fire damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Water Damage in Kailua Home?

8/3/2021 (Permalink)

A water heater is shown. We respond to water damage emergencies 24-hours a day in Honolulu County!

Water Heater Leak in Kailua?

Aloha. SERVPRO® of Kailua has been helping the residents and commercial business owners in Kailua restore water damage for many years. Water heaters break, sewer systems backup, plumbing pipes fail, and so can appliances. No matter what form of water damage you experience, you can rely on us to arrive quickly and immediately begin the restoration process. 

Here is a recent testimonial from a customer who experienced a water heater leak:

“The Team was great, came in quickly and set up to help with water damage due to a water heater leak. They were able to identify the trouble areas and immediately get to work on drying them up to prevent any further damage. Each time a representative came in they were able to explain what was going on and were extremely communicative via the phone to ensure that my schedule was accommodated as well. They made what should have been a stressful situation, much easier to deal with.” Jarrod Linehan

 Call Us Today!

When your home or commercial business has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your water damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Fast Emergency Response Time in Hauula?

7/28/2021 (Permalink)

The word “fast” is seen in capital letters with an exclamation point. We respond to fire and water emergencies 24-hours a day in Honolulu County!

Aloha. SERVPRO® of Kailua has been helping the residents and commercial business owners in Hauula restore fire and water-damaged properties for years. We know that our fast response time is critical, as every minute counts when responding to a property damage emergency. In many instances, we are arriving as the fire department is leaving the scene.

This is when our job starts. We know that in many situations, immediate action is required to minimize the potential for further loss. For instance, water is especially invasive and will spread quickly and absorb into floors, walls, and furniture. Water damage will also be present in the aftermath of a fire emergency and require immediate cleanup to prevent additional damage.

Faster Response Time

Property damage emergencies can happen at any time of the day or night. Our emergency response teams have the advanced training, specialized equipment, and experience to mitigate and restore any property damage emergency you may have. In most cases, we can arrive within four hours of your call. We will also help you with the insurance paperwork and process.

Call Us Today!

When your home or commercial business has a fire or water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your home or business in Hauula, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Storm Watch for Kaneohe?

7/16/2021 (Permalink)

Kailua beach is shown at sunset with clouds over the water. We respond to storm damage emergencies 24-hours a day in Honolulu County!

Aloha. SERVPRO® of Kailua has been helping the residents and business owners in Kaneohe restore storm-damaged properties for years. It’s important to know how to stay connected to important information concerning approaching storms. Here are some ways to stay connected to real-time weather information from the National Oceanic and Atmospheric Administration (NOAA):

The NOAA provides the NOAA Weather Radio All Hazards (NWR), a nationwide network of radio stations broadcasting continuous weather information directly from the nearest National Weather Service office. NWR broadcasts official weather service warnings, watches, forecasts, and other hazard information 24-hours a day, seven days a week.

NOAA Weather Radio

The NOAA Weather Radio is a dedicated radio that receives real-time weather information direct from the National Weather Service. During severe weather, more frequent updates and live broadcasts are used to notify listeners of potential severe weather conditions and other weather warnings. NOAA Weather Radios can be purchased at many electronic stores and can be battery operated, giving you an option to obtain information from these sources when the power is out.

Call Us Today!

When your home or commercial business has a storm damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your storm damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Propane Grill Fire in Kailua?

7/12/2021 (Permalink)

A propane barbeque is shown. We respond to fire damage emergencies 24-hours a day in Honolulu County!

Aloha! Did you know that July is the peak month for fires caused by grilling in the United States?  SERVPRO® of Kailua responds to fire damage emergencies 24-hours a day and offers these propane grilling safety tips from the National Fire Protection Association  to keep you safe while grilling outdoors: 

Propane Grills

·       Check the gas tank hose for leaks before using it for the first time each year

·       Apply a light soap and water solution to the hose

·       A propane leak will release bubbles

If your grill has a gas leak, by smell or the soapy bubble test, and there is no flame, turn off both the gas tank and the grill.

·       If the leak stops, get the grill serviced by a professional before using it again

·       If the leak does not stop, call the fire department

·       If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.

If the flame goes out, turn off the grill and gas and wait at least five minutes before re-lighting it.

Call Us Today!

When your home or commercial business has a fire damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your fire damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Water Insurance Coverage in Kailua?

7/5/2021 (Permalink)

Two people are reviewing an insurance policy on a laptop computer. We are trusted leaders in water damage restoration in Honolulu County!

Aloha! Did you know that SERVPRO® of Kailua can help with the insurance process and paperwork when we restore water damage in Kailua? Here are some tips from the Insurance Information Institute for making sure you have the right kind of insurance to cover water damage in your area:

Different types of water damage are insured by different types of policies.

Homeowners and renters insurance provides coverage for burst pipes, wind-driven rain, and various other causes of loss. Generally speaking, water that comes from the top down—such as rainfall and burst sprinklers—is covered by a standard homeowners policy.

Some policies cover sewer and drain backups, but many do not; however, you can purchase a sewer backup rider to your homeowner's or renters' coverage.

Typically, any water that comes from the bottom up is covered by a separate flood insurance policy, which can be purchased from the federal government’s National Flood Insurance Program (NFIP), and from some private insurers. If you live in a flood-prone area, learn more about appropriate coverage.

Call Us Today!

When your home or commercial business has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your water damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Satisfied SERVPRO Customers in Kailua?

6/21/2021 (Permalink)

Five stars are shown sitting next to a computer keyboard. Our happy customers are the key to our continued success in Honolulu County!

Happy Kailua Customers!

Aloha! Did you know that 99 percent of our Customer Reviews on Google are five-star reviews? SERVPRO® of Kailua is committed to providing the best customer experience possible. Here are some recent customer reviews:

“During the drying process, the crew members came almost daily to check on their equipment and progress. They always called before coming and were very considerate of my time. The demolition team worked quickly, cleaned up, and hauled all the debris away. Jan H. contacted me and explained the next steps. I appreciate her excellent communication and customer service and I look forward to the restoration of our bathroom.” C.T.

“The Team was great, came in quickly and set up to help with water damage due to a water heater leak. They were able to identify the trouble areas and immediately get to work on drying them up to prevent any further damage. Each time a representative came in they were able to explain what was going on and were extremely communicative via the phone to ensure that my schedule was accommodated as well. They made what should have been a stressful situation, much easier to deal with.” Jarrod Linehan

Call Us Today!

When your home or commercial business has a property damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your property damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Summer Fire Safety Tips from SERVPRO of Kailua

6/21/2021 (Permalink)

Photo of a menacing flame on a black background Don't let a house fire interrupt your summer plans! Take these tips from SERVPRO of Kailua to have a safe summer.

Summer is a beautiful time in Kailua. The sun is out later, fewer rain clouds can be found and it just feels like life has a new freshness to it. It's hard to stay inside this time of year. The natural beauty lures us outside. Whether it is a graduation party, gender reveal, church function or large family reunions you have this summer, you are likely to find a grill that's barbecuing some steaks, kabobs or veggies to be smoking in the background. The backyard activity is a time-honored tradition but unfortunately comes with an increase in home fires. In fact, springtime sees more house fires than any other time of year. Here are some tips from SERVPRO of Central Honolulu to have a fun and fire-safe summer. 

The grill. Grills get the finger pointed at them first for spring home fires, but they’ve earned the stereotype. The combination of high heat and flammable materials, sometimes even an open flame, give fires and easy place to manifest. Make sure your grill is in good working order with no leaks or weaknesses in the structure, keep it away from anything flammable (including decking or siding), and clean it thoroughly when you’re finished. Almost 20% of grill fires are due to poor cleaning.

The fire pit. Backyard conversations around the fire pit are a regular occurrence during these months, but make sure you’re doing it safely. Have a bucket of water within arm’s reach to douse any dancing flames, and use it to slowly and safely put out the fire when you’re done. Embers should be cool to the touch before you go inside. Also, don’t use leaves or pine needles in your fire, because they create lots of tiny embers that can travel easily on the wind. Never leave fires unattended, and never leave children or pets by the fire alone.

Chimneys and dryer vents. It’s rare for homes in our area to have fireplaces, but if you do, take steps to care for it now. Instead of waiting until fall, clean your chimney out now that winter is over, and get rid of soot and ash buildup inside that creates a fire hazard. And clean your dryer’s vent pipe, ensuring no lint has caked inside—that stuff goes up in flames quickly.

Vandalism and Graffiti Damage in Kahuku?

6/14/2021 (Permalink)

Graffiti covers a wooden gate. We respond to commercial property damage emergencies 24-hours a day in Honolulu County.

Not on my wall!

Aloha! Did you know that SERVPRO® of Kailua provides vandalism and graffiti damage cleanup and restoration services in Kahuku? Vandalism and graffiti can send the wrong message to your customers, so when this kind of property damage happens, it is important to restore the damage quickly and efficiently. For instance, a broken window can encourage mold growth and cause significant water damage if not taken care of quickly.

Our highly trained technicians can remove vandalism and graffiti from driveways, sidewalks, asphalt, metals, wood, glass, plastic, and masonry. In many instances, there will be debris and garbage that we will clean up and remove.

Vandalism and Graffiti Removal Services

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal

Although we are better known for fire and water restoration services, our technicians are also trained and certified to provide a full range of deep cleaning and restoration services, including:

  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Call Us Today!

When your commercial business has a property damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your vandalism and graffiti damage in Kahuku, “Like it never even happened.” Mahalo.

SERVPRO of Kailua is Independently Owned and Operated.

Fire Damage in Kailua Home?

6/7/2021 (Permalink)

Sparks from a fire are shown flying up into the air, covering the night sky. We respond to fire damage emergencies 24-hours a day in Honolulu County.

Fire Damage Happens

Aloha! SERVPRO® of Kailua has been mitigating fire damage for Kailua residents and businesses for over seven years, and we know that fires can be a devastating experience for everyone involved. From the moment we arrive, we will treat you and your family and your belongings with the empathy, care, and the consideration you deserve, and we will be with you through every step in the restoration process.

We often arrive as the firefighters are leaving the scene of the fire. This is when our job begins. There will be smoke damage, soot, fire debris, and water used in the firefighting efforts that will require cleaning and removal. Our fire and water restoration technicians have the advanced training, specialized equipment, and experience necessary to restore fire damage quickly and efficiently.

We are also licensed general contractors, so we can oversee a full range of building and reconstruction services that may be required to restore your home to preloss condition. This allows you to have one convenient point of contact managing the entire job through to completion.

General Contractor License #: 36113

Call Us Today!

When your home has a fire damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your fire damage in Kailua, “Like it never even happened.” Mahalo.

SERVPRO of Kailua is Independently Owned and Operated.

Flooded Building in Kailua?

5/24/2021 (Permalink)

Water is shown flooding a wooden floor. We mitigate commercial water damage 24-hours a day in Honolulu County.

When you have a flooded building or other water damage emergency, every minute counts. Water damage can become a costly repair if it is not mitigated quickly. SERVPRO® of Kailua has been responding to commercial water damage emergencies in the Kailua area for years, and we have been helping businesses get back up and running quickly and with minimal disruption to employees and customers. Here are some tips from our website on what to do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your vacuum to remove water
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

When your commercial business has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your commercial water damage in Kailua, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Need Emergency Service? Call Us 24/7 at 808-235-5015

5/21/2021 (Permalink)

Servpro Central Honolulu responds to water damage After a leaky pipe sent a flood of water into this home, SERVPRO of Central Honolulu quickly responded to minimize damage and mitigate loss.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Central Honolulu

SERVPRO of Central Honolulu specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Roof and Water Damage in Kailua?

5/20/2021 (Permalink)

A roof is shown with missing shingles and damage. We mitigate water damage emergencies 24-hours a day in Honolulu County.

Tips For Protecting Your Home From Water Damage

SERVPRO® of Kailua has been responding to water damage emergencies for years in Kailua and we know that damage from wind and storms can cause water intrusion issues. It’s always a good idea to inspect the exterior of your home after high winds or any weather event to make sure your home’s exterior is undamaged. Here are some tips from the Insurance Information Institute on repairing and protecting your home’s exterior:

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

When your home has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your commercial water damage in Kailua, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Storm Damage in Kahuku?

5/19/2021 (Permalink)

A young girl is standing under her umbrella, taking delight from a warm tropical rainstorm. We are trusted leaders in storm damage restoration in Honolulu County.

Water Damage Can Happen at Any Time

SERVPRO® of Kailua responds to storm damage emergencies throughout the year in Kahuku. Heavy rain can cause water intrusion, and if the water is not mitigated quickly, it can become a mold problem later. Here are some tips for protecting your home from water intrusion from the Insurance Information Institute (III):

Repair and protect your home's exterior

  • Caulk and seal windows to guard against water seepage.
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs.
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof.

Call Us Today!

SERVPRO® of Kailua has a team of highly trained storm restoration technicians on-call 24-hours a day to respond to any size storm damage emergency. Call us today at 808-235-5015. We’ll clean and restore your storm damage in Kahuku, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Storm Damage in Kahuku?

5/17/2021 (Permalink)

A young girl is standing under her umbrella, taking delight from a warm tropical rainstorm. We are trusted leaders in storm damage restoration in Honolulu County.

Water Damage Can Happen at Any Time

SERVPRO® of Kailua responds to storm damage emergencies throughout the year in Kahuku. Heavy rain can cause water intrusion, and if the water is not mitigated quickly, it can become a mold problem later. Here are some tips for protecting your home from water intrusion from the Insurance Information Institute (III):

Repair and protect your home's exterior

  • Caulk and seal windows to guard against water seepage.
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs.
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof.

Call Us Today!

SERVPRO® of Kailua has a team of highly trained storm restoration technicians on-call 24-hours a day to respond to any size storm damage emergency. Call us today at 808-235-5015. We’ll clean and restore your storm damage in Kahuku, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Call SERVPRO of Kailua when Disaster Strikes in Kailua

5/15/2021 (Permalink)

When you are in the middle of a crisis, it can be difficult to make the right decision. If your Kailua home is on fire, the first thing you should do is call 911. If a storm has dropped a power line in front of your office, you would call the power company. These choices are rational, normal choices but whom would you call after the fire is out? Who do you call after the storm ends and you notice the damage is worse than you thought?  Maybe you notice the power line actually fell because a tree branch took it down and damaged a part of your home. 

You call SERVPRO of Kailua. We are centrally located in Kailua and are efficient, experienced, and open 24/7. We have a trained team of IICRC certified professionals who can take care of water damage, mold damage, storm damage, fire and smoke damage, and even flood damage. That’s right, SERVPRO of Kailua comes when you call, and we show up ready to work. If you need a restoration company, please consider us because we can make your problem or damaged area look “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Preventing Mold Growth in Kailua

5/15/2021 (Permalink)

SERVPRO of Kailua is licensed in mold remediation. We hope you never have a mold problem.

Mold starts growing within 24 hours of exposure to moisture.

To prevent mold from getting a start, SERVPRO of Kailua suggests:

  • Repair leaky pipes
  • Remove any damp areas near sinks and tubs
  • Maintain humidity below 40%
  • Use water-resistant materials when you build or rebuild. Materials include:
    • galvanized or stainless-steel hardware
    • waterproof wallboard
    • tile
    • sealed stone
    • sealed concrete
    • water-resistant glues
    • synthetic fibers
  • Use gutters to divert rainwater
  • Landscape, so water moves away from the house
  • Cover dirt in crawl spaces. Moisture can seep up through the dirt
  • Ventilate as much as possible

Important:

The Environmental Protection Agency (EPA) defines a “large amount” of mold as 10 square feet or more. The EPA rules that only licensed professionals can remediate large areas.

You cannot prevent storms or floods. However, if a storm or flood affects you, SERVPRO of Kailua can help you clean up the damage.

SERVPRO of Kailua is Independently Owned and Operated.

Brush Fire Prevention for Kailua

5/11/2021 (Permalink)

A brush fire is shown. We are trusted leaders in fire damage restoration in Honolulu County.

Vegetation Maintenance Fire Prevention Tips

SERVPRO® of Kailua has been helping the residents of Kailua with their fire restoration needs for years. Our highly trained technicians have the advanced training, equipment, and experience to mitigate any size fire damage emergency you may have.

The National Fire Protection Association (NFPA) offers helpful information on preparing your home for wildfires or brush fires. Here are some tips from the NFPA for vegetation management:

Home Ignition Zones

To increase your home’s chance of surviving a wildfire, choose fire-resistant building materials and limit the amount of flammable vegetation in the three home ignition zones. The zones include the Immediate Zone: (zero to five feet around the house), the Intermediate Zone (five to thirty feet), and the Extended Zone (thirty to one hundred feet).

Landscaping and Maintenance

To reduce ember ignitions and fire spread, trim branches that overhang the home, porch, and deck and prune branches of large trees up to six to ten feet (depending on their height) from the ground. Remove plants containing resins, oils, and waxes. Use crushed stone or gravel instead of flammable mulches in the Immediate Zone (zero to five feet around the house). Keep your landscape in good condition.

Call Us Today!

SERVPRO® of Kailua has a team of highly trained restoration technicians on-call 24-hours a day to respond to any size fire damage emergency. Call us today at 808-235-5015. We’ll clean and restore your fire damage in Kailua, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Sewage Spill in Kailua?

5/10/2021 (Permalink)

A clean bathroom complex is shown in a commercial building. We are trusted leaders in commercial damage mitigation in Kailua.

Sewage Spills Are Dangerous

SERVPRO of Kailua technicians are on-call 24-hours a day in Kailua and have required safety gear and equipment to handle any form of a sewage spill.

Sewer system water, or “Category 3 black water” carries dangerous viruses and bacteria, so it is imperative for the health and safety of your employees and customers to mitigate the damage as quickly as possible. 

This water is highly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Blackwater can come from flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with fecal matter, or standing water that has begun to support microbial growth. Blackwater may also contain untreated sewage, harsh chemicals, and microbes.

Sewage backups happen for many reasons. Some examples are:

  • Blockages due to tree roots
  • Broken or collapsed sewer lines 
  • Septic tank obstructions
  • City sanitary mainline obstructions

Call Us Today!

When you have a sewage spill or another form of commercial damage, SERVPRO of Kailua has a team of highly trained restoration technicians ready to assist you 24-hours a day. We’ll restore your commercial damage in Kailua, “Like it never even happened.”  

SERVPRO of Kailua is Independently Owned and Operated.

Storm Damage in Kailua?

5/10/2021 (Permalink)

A yellow sign stating “storm warning” is shown against the backdrop of menacing clouds. We are trusted leaders in storm damage mitigation in Kailua.

You never know when storm damage might occur, and when it does, it’s important to mitigate the damage quickly to avoid costly structural repairs. SERVPRO of Kailua offers these helpful tips from our website on what to do and what not to do after flooding:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging

Call Us Today!

When you have a storm damage emergency SERVPRO of Kailua has a team of highly trained restoration technicians ready to assist you 24-hours a day. We’ll restore your storm damage in Kailua, “Like it never even happened.”  

SERVPRO of Kailua is Independently Owned and Operated.

Flooded Floor in Kokokahi?

5/3/2021 (Permalink)

Water is shown covering a floor. We are trusted leaders in water damage restoration in Honolulu County.

At SERVPRO® of Kailua, we know that a fast response time is critical to minimizing water damage.

Here are some tips from our website on what to do and what NOT to do if your Kokokahi home experiences a flooding situation:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging

Call Us Today!

SERVPRO® of Kailua has a team of highly trained restoration technicians on-call 24-hours a day to respond to any water damage emergency. Call us today at 808-235-5015. We’ll clean and restore your water damage in Kokokahi, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Toilet Overflow in Kailua?

4/26/2021 (Permalink)

Troubled Toilet in Kailua?

SERVPRO of Kailua responds to water damage emergencies often in Kailua, and we know that the faster the damage is mitigated, the lower the degree of water damage may be. According to the Insurance Institute for Business and Home Safety (IBHS) faulty supply lines, toilet flanges, fill valve assemblies, or toilet backups and overflows were attributed to 78 percent of water damage from toilets. Here are some loss prevention and maintenance tips from the IBHS: 

Be patient after you flush and wait for the valve to completely finish refilling the tank and bowl.

If an overflow looks imminent, lift off the tank cover and lift the float to shut off water flow to the tank, and then turn off the supply valve.

Twice a year, inspect a toilet’s components, such as the fill, supply, flush valves, and the supply line. Make sure you can turn off the supply. 

If you have older screw-type valves that are hard to turn or start leaking, consider replacing them with simpler ball valves that are easy to shut off quickly.

Call Us Today!

When you have a water damage emergency, SERVPRO of Kailuais Here to Help. We’ll restore your water damage in Kailua, “Like it never even happened.” 

SERVPRO of Kailua is Independently Owned and Operated.

Recognizing Different Mold Types in Kailua

4/26/2021 (Permalink)

The Federal Emergency Management Agency (FEMA) has guidelines about mold. SERVPRO of Kailua would like to share these guidelines.

Question- What Causes Mold to Grow:

  1. Moisture
  2. Warmth
  3. Protein-Protein is in building materials like drywall
  4. It is also in wood and in many paints
  5. Skin cells (we shed them all the time)
  6. Dog and cat dander

How to identify mold:

  1. Only a licensed professional can identify what kind of mold you have. SERVPRO of Kailua does not identify mold types
  2. You need to know what kind of mold you have

How to eliminate a mold problem AFTER an inspector has identified the type of mold:

  1. Call a licensed professional.SERVPRO of Kailua is licensed in mold remediation. We know how to clean up the different mold types
  2. Be aware, there can be much more mold than you see. Mold spores are tiny
  3. Without proper training, equipment, and safety measures, you should NOT try to resolve the problem yourself

Hidden Water Damage in Kailua?

4/26/2021 (Permalink)

A ceiling is shown with water marks caused by a leaking roof. We respond to water damage emergencies 24-hours a day in Honolulu County!

Trouble in paradise?

I kept smelling something funny, but I could not locate the source of the smell. While I was cleaning, I looked up and noticed a dark stain on my ceiling. Evidently, my roof had a water leak that was dripping into the attic space and finally made its way to my ceiling. Yikes!

SERVPRO® of Kailua has been serving the restoration needs of the residents of Kailua for years and we know that even a small leak can create cause damage in a short time. Here is a water damage timeline from our website that demonstrates the damage water can do within twenty-four hours: 

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

Call Us!

SERVPRO® of Kailua has a team of highly trained restoration technicians on-call 24-hours a day to respond to any water damage emergency. Call us today at 808-235-5015. We’ll clean and restore your water damage in Kailua, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Contents Restoration Services in Kailua?

4/25/2021 (Permalink)

When my Kailua home basement flooded, we were out of town, and the damage wasn’t discovered for a few days. Everything that touched the ground was damaged by water. All the furniture and cardboard boxes stored down in the basement were standing in water. My insurance adjuster told me to call SERVPRO of Kailua. 

The SERVPRO of Kailua technicians arrived quickly, assessed the situation, and immediately began the cleanup and restoration process. They contacted my insurance adjuster and helped me with the insurance paperwork and process. Fortunately, they were able to clean and restore most of the items from my basement and return them to preloss condition. Here are the cleaning methods they used:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today! 

SERVPRO of Kailua has a team of highly trained technicians with specialized training and experience to clean and restore your keepsakes. We’ll restore your water damage in Kailua, “Like it never even happened.” 

SERVPRO of Kailua is Independently Owned and Operated. 

Water Damage Emergency in Kailua?

4/25/2021 (Permalink)

Water Damage Disaster. 

At SERVPRO of Kailua, we restore water damage disasters of all kinds and sizes. Because water is invasive, water can seep into cracks and crevices and can become an expensive repair when left untreated for too long. Our technicians have the specialized equipment and experience to quickly and efficiently mitigate any water damage emergency. Here are some tips for preventing plumbing failure from the Insurance Institute of Business and Home Safety (IBHS)

  • Never pour grease down the drain
  • Plant trees away from lateral drain lines to prevent roots from damaging piping
  • If your home’s sewer system is connected to the city’s sewer system, or if you are located downhill or below street level, contact a plumbing professional to install a backflow prevention assembly into your sewer system
  • Call a professional if you notice signs of a plumbing problem—an increased monthly water bill, banging pipes, rust stains, moisture in the walls or on the floor, and signs of wet soil erosion near the foundation

Call Us Today!

Plumbing failures can happen at any time with no warning. When your  Kailua area home or office experiences a water damage emergency of any size, SERVPRO of Kailua has a team of highly trained restoration technicians ready to assist you 24-hours a day.

SERVPRO of Kailua is Independently Owned and Operated. 

What to do After a Kailua Storm hits your Home

4/24/2021 (Permalink)

When you think of storm damage, you typically think about power lines being knocked down, trees breaking and falling, debris spread across yards for miles, and power outages. What you might not think about is the damage the storms can cause to your vinyl siding and glass windows. If the winds are strong enough, they may blow debris and rain right through your window (or your sliding glass doors). This flying debris can be dangerous and could create a liability for both your family and your home. If this happens, you will be dealing with a major mess inside your Kailua area home and it can be difficult to clean up the destruction.

SERVPRO of Kailua is prepared to help you get your home back up and running as soon as possible. When disaster strikes, we can help. We are trained and ready to go during situations like this. Safety is the main priority, so please make sure you are wearing shoes around the broken glass and be careful if you choose to pick any of it up – even small pieces of glass can be very painful if they get stuck in a foot or a finger! Here at SERVPRO of Kailua, we can clean up the broken glass and any other debris that may be inside of your home as a result of the storm. We would love to make your home look normal again, “Like it never even happened.”

Flooded Bathroom in Kailua?

4/24/2021 (Permalink)

Sinking Feeling in Kailua?

I was down in my office for a couple of hours on a conference call before I heard a funny dripping and splashing sound coming down the stairs. When I investigated, I discovered that my daughter had left the sink running in my Kailua home. There was a shallow lake in the bathroom, and water was running down the hallway. The stairway carpeting was saturated. My neighbor told me to call SERVPRO of Kailua, and I’m glad I did.

I was amazed at how quickly the SERVPRO of Kailua technicians arrived. They quickly extracted the water and set up powerful air blowers and movers to dry the upstairs and downstairs areas that were flooded. Thanks to their fast mitigation, the floors were not warped or damaged, and there was no damage to the walls and baseboards. They documented the drying process and cleaned, sanitized, and deodorized the affected areas.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When you have a water damage emergency, SERVPRO of Kailuais ready to respond 24-hours a day. We’ll clean and restore your water damage in Kailua, “Like it never even happened.” 

SERVPRO of Kailua is Independently Owned and Operated.

Home Alone in Kailua?

4/22/2021 (Permalink)

Do you have an evacuation plan in place for your kids in the event they are home alone when a wildfire or home fire breaks out?SERVPRO of Kailua wants Kailua families to know that having an evacuation plan in place for your loved ones to follow when you aren’t home can save lives. Here are some tips from the National Fire Prevention Association for developing a plan: 

  • Work with a trusted neighbor close by who know your children and can evacuate them
  • Set up a schedule with other working parents in the neighborhood so that someone is always at home and can make sure the children are safe
  • Pack a “Go Bag” with treasured items, water, food, prescriptions they can grab and leave with quickly
  • Practice together with their pets if time allows to crate them for removal
  • Have a designated contact, like an out-of-town family member programmed into their cell phone so you can find each other quickly

Call Us Today!

When you have a fire damage emergency, SERVPRO of Kailua is ready to respond 24-hours a day. We’ll clean and restore your fire damage in Kailua, “Like it never even happened.” 

SERVPRO of Kailua is Independently Owned and Operated.

Ember fire prevention tips for Kailua

4/22/2021 (Permalink)

Ember fire prevention tips for Kailua

Our family loves to sit around the outdoor firepit in the evening. One night a gust of wind came and blew some of the embers up and onto the decking above us, and a fire broke out. It happened so quickly. Although the Kailua fire department responded quickly and extinguished the fire before it could spread to other parts of the house, there was still a lot of fire, smoke, soot, and water damage left from the firefighting efforts. 

SERVPRO of Kailua responds to fire damage emergencies 24 hours a day and we clean and restore all kinds of property damage. Research published by the National Fire Protection Association and the Insurance Institute for Business and Home Safety reports that deck fires have a better chance of igniting when fuel sources are closer together.  Here are some tips for minimizing fire risk from windblown embers to decks:

  • Do not store items that can ignite underneath of a deck
  • Increase the gap between deck boards from 1/8 inch to 1/4 inch
  • Increase joist spacing from 16 inches to 24 inches
  • Apply a foil-faced self-adhering flashing tape (foil-faced bitumen tape) on the top of each joist

Call Us Today!

When your Kailua home experiences fire damage SERVPRO of Kailuais here to serve you. We’ll clean and restore your fire damage, “Like it never even happened.” 

SERVPRO of Kailua is Independently Owned and Operated.

Storm-damaged Home in Kailua?

4/19/2021 (Permalink)

A stormy sky in Kailua is shown. We mitigate storm damage emergencies 24-hours a day in Honolulu County.

Nighttime disaster.

When my Kailua home experienced storm damage, it was in the middle of the night, and a tree branch broke and hit my sliding glass door and broke the glass. The rainwater came in and flooded my house. Thankfully, I called SERVPRO® of Kailua, and they came out, boarded up the door, cleaned up the broken glass, and extracted the water from the floor. They set up air dryers and blowers and documented the entire drying process to ensure the atmosphere was restored to normal humidity levels. They also contacted my insurance company and helped me with the insurance paperwork and process!

SERVPRO of Kailua are part of a network of over 1700 franchises in the nation, and we have Disaster Recovery Teams strategically placed so they can be mobilized quickly every day of the year, 24-hours a day to respond to any size disaster anywhere in the United States. Mobilizations include:

  • 2021 Texas freeze
  • 2020 California wildfires
  • 2020 Colorado wildfires
  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires

Call Us!

SERVPRO® of Kailua has a team of highly trained storm restoration technicians on-call 24-hours a day to respond to storm damage emergencies in the Kailua area. Call us today at 808-235-5015. We’ll clean and restore your property damage, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Control Moisture to Help Stop Mold Growth in Kailua

4/19/2021 (Permalink)

Condensation and Mold in Kailua.

There are many different kinds of mold. EVERY SINGLE ONE needs moisture to grow.

Mold doesn’t need a storm or flood. Even a tiny bit of dampness is enough for mold.

Have you seen condensed water on the inside of a window? Have you noticed water droplets near the shower?  That water is more than enough for mold to start growing.

SERVPRO of Kailua wants you to know: if you control moisture, you control mold.

Control Moisture:

  • Clean spills or leaks quickly. Mold can start growing within 24 hours
  • Make sure roof gutters are in good shape
  • Don’t let water collect around the house foundation
  • Don’t let water collect in the air-conditioner drip pans
  • Keep drains clear
  • Indoor humidity should be under 40%
  • Wipe condensation from windows, pipes, or walls

SERVPRO of Kailua offers these suggestions:

  • Use exhaust fans
  • Use air conditioners and/or dehumidifiers. Low humidity reduces condensation
  • Use the bathroom fan when you shower
  • Appliances should vent to the outside. Even stoves, washers, and dryers produce water vapor

SERVPRO of Kailua has ideas on reducing condensation:

  • Increase air movement
    • Open doors & windows
    • Use fans
  • Insulate cold surfaces like water pipes
  • Keep  the temperature comfortable

SERVPRO of Kailua is Independently Owned and Operated.

Commercial lighting equipment safety information for Kailua

4/19/2021 (Permalink)

According to the NFPA (National Fire Protection Association), one of the most common causes of commercial fires is electrical and lighting equipment. This type of fire is not easily predicted, as the lighting equipment can look totally fine on the outside in your Kailua area business. SERVPRO of Kailua wants to share the following information about commercial fires and how safety equipment helps to lessen the damage and can assist in preventing any bodily injury:

  • Wet pipe sprinklers installed in the ceilings of commercial buildings are very effective in helping to fight the fire(s)
  • Building sprinklers should be examined and tested every 5 years 
  • There should always be a fire extinguisher in reach inside of a commercial building and they must be checked annually to ensure they are in working order
  •  If an office building is on fire, exit the building immediately and do not try to fight the fire yourself 
  • If there is a lot of smoke inside the building, cover your mouth and nose and do your best to not inhale any of it

In the unfortunate event that a commercial building does catch fire, rest assured thatSERVPRO of Kailua is prepared to help clean up any fire damage the building/area has sustained. 

SERVPRO of Kailua is independently owned and operated.

Building and Reconstruction Services in Kailua?

4/14/2021 (Permalink)

A construction hard hat sits in top of a building plan. We offer a full range or reconstruction services in Honolulu County.

Commercial damage happens.

We know how important it is to get your business back up and running after a fire or water damage emergency. SERVPRO® of Kailua has a team of highly trained restoration technicians on call and ready to respond to any size emergency 24-hours a day in Kailua. Our technicians have the advanced training, specialized equipment, and experience required to mitigate any commercial loss.

Training Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

We also have a general contractor's license so we can supervise a full range of building and reconstruction services, and we can manage the entire restoration job from start to finish.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call Us!

When your business has a property damage emergency, SERVPRO® of Kailua has a team of highly trained restoration technicians on-call 24-hours a day to respond. Call us today at 808-235-5015. We’ll clean and restore your commercial damage in Kailua, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Candle Fire in Kahuku?

4/14/2021 (Permalink)

A candle is shown burning in a room. We are leaders in fire restoration in Honolulu County.

Candle Safety Tips

According to the National Fire Protection Association (NFPA), between 2014 and 2018, United States fire departments responded to over 7610 fires started by candles. SERVPRO® of Kailua responds to fire damage emergencies throughout the year in Kahuku, and we witness firsthand the damage even a small fire can cause. Here are some candle safety tips from the NFPA:

  • Blow out all candles when you leave the room or go to bed
  • Avoid the use of candles in the bedroom and other areas where people may fall asleep
  • Keep candles at least one foot away from anything that can burn
  • Use candle holders that are sturdy, and won’t tip over easily
  • Put candle holders on a sturdy, uncluttered surface
  • Light candles carefully. Keep your hair and any loose clothing away from the flame
  • Don’t burn a candle all the way down — put it out before it gets too close to the holder or container
  • Never use a candle if oxygen is used in the home
  • Have flashlights and battery-powered lighting ready to use during a power outage. Never use candles.

Call Us Today!

SERVPRO® of Kailua has a team of highly trained fire restoration technicians on-call 24-hours a day to respond to mitigate fire damage in Kahuku. Call us today at 808-235-5015. We’ll clean and restore your fire damage, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Malfunction at the chocolate factory?

3/24/2021 (Permalink)

That's A Lot Of Mud Days of rain turned this house into the muddy mess.

No this is not a malfunction at Wily Wonka's Chocolate Factory. Heavy rains that flooded Oahu fell on the islands for days causing a messy mudslide streaming right through this Oahu home. The mud was a few inches deep in mud throughout the whole home. Luckily the residents had moved out prior to the flood. Had this home been occupied during this flood it would have certainly caused major damage to the occupying residents' personal belongings as well as to the structure. 

After the intruding mud is extracted there is still work to do to get the home occupant ready. Mud is considered a highly contaminated substance, potentially carrying infections, bacteria, and microorganisms.  However SERVPRO of Kailua made quick work of extracting the mud and restoring the home back to livable conditions.

A Quality Team

3/24/2021 (Permalink)

Mathew Faasus, a quality Crew Chief - image of nice note to Matt Our team is hand picked.

When choosing a restoration company you have a lot of choices. Some companies have been around for years and some have been around for a short while. 

When choosing a restoration company, you of course want the best team possible to come into your home or business. But how can you be sure? There are a few things that you can look for. Things such as the company's credentialing and their customer reviews. SERVPPRO of Kailua has you covered. We are IICRC certified. Our team members also carry their own Certifications that require continual education to keep them current. Not only do we keep our team members' skills and certifications as a priority, we also run each of our employees through a thorough background check. 

If you would like hear more about our team, read one of our valued customer's reviews about one of our top rated Crew Chiefs Mathew Faasua. 

Locally Owned

11/27/2020 (Permalink)

SERVPRO is a locally-owned and operated business. Our team members live here on Oahu with their families and serve in our communities. The team is dedicated to working hard to take care of our clients after disaster strikes. Once the job is complete and our clients’ lives are put back on track, we can take a moment to realize how fortunate we are to live in this amazing place. We are here to help around the clock, 24 hours a day, 7 days a week, 365 days a year, because we know, even a disaster can strike in paradise. Whether it’s a water intrusion from a broken appliance or water supply line, wind-driven rain from a nasty rainstorm, flooding from a king’s tide, or even a sewage back up, the professionals at SERVPRO can restore your property "Like it never even happened." Our professionals can also assist with fire, smoke, mold, or even biohazard disasters as well.  Call today to schedule an inspection.

Mold can take over

11/17/2020 (Permalink)

Heavy Mold Growth Heavy mold growth occurred after a pipe leaked while this home was vacant.

SERVPRO specializes in remediation work of all kinds. This bathroom suffered from microbial growth that wicked almost four feet up the wall. With growth like this, it is required by the IICRC S520 standard to remove all affected materials. Our microbial growth specialists set up containment to keep any particles that may be aerosolized during the work contained in a small area to make clean up easier. They then removed the drywall, door casing, and door jamb and then treated the framing to seal in any spores that may have rooted in non-removable structure items. After all the affected material were removed, they cleaned up any remaining debris, then fogged the contained area to prevent spores from spreading any further.

The reconstruction division then stepped in and replaced the drywall, door jamb, and door casing then finished up with texture and paint to make it look "Like it never even happened."

A-TEAM, COVID CLEAN

11/17/2020 (Permalink)

COVID-19 emergency cleaning - image of people on bus with masks on Our team responded to an emergency COVID-19 cleaning call at a 45,000 square foot warehouse. The building was cleaned overnight in Kona.

SERVPRO of Kailua is standing by ready to help! Our general manager received a call from a previous customer located here on the Island of Oahu. The call for an emergency COVID-19 cleaning was actually for a warehouse the client operated out of in Kona located on the Big Island. This particular phone call came on Thursday at 3 pm. The customer needed his 45,000 square foot warehouse cleaned by 6 am the next morning. 

Our A-Team organized my David Wu our general manager left for Kona within hours after received the desperate call for help. After working a full day here on Oahu our A-team arrived in Kona ad cleaned overnight and into the morning to meet the needs of our client. The photo you see here is a picture of our A-Team being shuttled back to the airport to catch their early morning flight back to Oahu after the very long night.

Were recognize the importance of immediate response when it comes to preventing business interruptions. The loss of one day of business to some of our clients can equal the loss of tens of thousands of dollars in sales. These types of emergencies are never planned for, but when they happen we are ready and able to help. Our products used for COVID-19 cleaning are EPA approved and our team IICRC certified, thus giving our clients the confidence needed to safely reopen for business.

With COVID-19 cases still on the rise, it's always nice to know who to call when you need the job done by a professional team.

A Closed Door Can Save A House

11/9/2020 (Permalink)

Door on fire Closed-door lessens damage to the rest of the home

A fire started in the bedroom of this home, the room was badly damaged from the fire.  Luckily, the bedroom door was shut which drastically reduced the fire damage to the rest of the house. 

No one can guess when tragedy will strike,  but when it does we are ready SERVPRO of Kailua is ready to respond to the damages and get you back to normal as soon as possible.

Fire damage is certainly devastating but it can be repaired. We work closely with insurance carriers to get your home back to preloss condition after a house fire. When your family's home and life get turned upside down due to an unexpected disaster we are ready to help. Home fires can be an overwhelming and life-altering experience but with our team, we can make it "Like it never even happened."

How To Protect Your Home From Fire

6/17/2020 (Permalink)

brush fire blowing thick smoke onto beach SERVPRO Fire Avoidance Tips.

Keep Your Kokokahi Home Fire Free!

With summer approaching the heat and UV index are increasing. Time for long days at the beach with family and friends, so don’t let the heat affect your home. With the dry season coming up the rates for fires increases.

To protect your home from fire, use some of our Avoiding Fire Tips:

  1. When cooking, stay near the stove to avoid anything from catching fire.
  2. As you cook on the stove keep a lid nearby to smother any potential flames.
  3. Make certain there are no foods, plastics wrap, or kitchen rags near the stove.
  4. Remember don’t use water to put out grease fires.
  5. Remove dead brush from your yard to prevent fires outside your home.

If you plan on having any outdoor fires clear at least 6 feet around the fire.
Keep you, your family, and your property safe by remembering to take conscious precautions to prevent any possible fires. Here at SERVPRO, we value your safety. Our team is trained to handle all of your needs. If your home has been affected by a fire call the team that cares.

If your home has been affected by a fire call SERVPRO of Kailua (808)-235-5015 today!

Water Damage Storm Damage Whatever the Damage SERVPRO Is Here

6/17/2020 (Permalink)

storm clouds SERVPRO of Kailua is professional and prepared to handle all of your storm damage restoration needs!

This moldy wall was discovered after kitchen cabinets were removed.

A leaky gasket on a dishwasher, or a small crack in the ice maker line, or stormwater coming into your home can slowly damage the walls or the floors in unexpected or hidden areas. These types of leaks that we see leading to mold damage quite regularly. Our technicians are trained to properly find all wet areas of your property, even the areas that are not yet visible, such as in wall cavities or behind cabinets. The faster we can get to the water damage the less likely the chances are that the water damage will turn into mold damage.

If your home has been affected by storm damage there is a good chance your home has water damage or mold damage. If your home has been affected by storm damage be sure to call SERVPRO for all your restoration and remediation needs.

If you are in need of restoration services call our SERVPRO team at (808)235- 5015. They specialize in commercial or household cleaning, as well as restoration and reconstruction services for mold, fire damage, floods, and storms. Call today for an inspection

New Levels of Cleaning Excellence

6/17/2020 (Permalink)

two little Certified: SERVPRO Cleaned cards SERVPRO supporting a new way of healthier communities through our 3 C's of Certified: SERVPRO Cleaned

Let's Restart Our Community

As our communities re-open on Oahu, we’re all moving toward a new kind of normal. The expectations of visitors, customers, and employees have changed. Staying safe, considerate, and healthy is a top priority of many. Due to the COVID-19 pandemic, the expectation of clean has changed. SERVPRO has developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Visit the link above to see Our 3 C's of Certified: SERVPRO Cleaned. 

If your business is need of any SERVPRO restoration or remediation or cleaning services call (808)-235-5015 today!

Oahu Business Returning to Normal After COVID-19

6/10/2020 (Permalink)

clean modern styles office Protect your business and customers by ensuring you are prepared and clean today!

As we draw closer to life normalizing after dire effects of COVID-19, it is finally time for a fresh start. Your Oahu business should radiate freshness with clean surroundings and the right atmosphere for customers.

Looking forward to the normal hustle of life around the corner, here are some cleaning tips for your business:

Commercial cleaning services, especially those cleaning for COVID-19, require a professional and efficient team. Hire services of a well reputable company to give your business the quality touch it needs. Don’t just take someone's word for it, check professional services reviews and get in contact with SERVPRO of Kailua who can give you a free inspection and an estimate before work has begun. Our professional commercial cleaning service company will make certain that your  cleaning is done right and follow your instructions precisely.

Here at SERVPRO we know working as a team is effective and valuable to the cleaning process. When planning for the cleaning of your business, work closely with our SERVPRO professionals along the cleaning process. Teamwork gets work done faster and more efficiently, and a cleaning job is no exception!

Ensure your business is in the best hands with top reputable commercial restoration and cleaning service on Oahu and call SERVPRO of Kailua today!

If your business has experienced any water, fire, mold, or storm damage call our SERVPRO team (808)-235-5015 today for an inspection.



Unexpected Damage From Smoke and Soot

6/5/2020 (Permalink)

bedroom with thick soot covering walls SERVPRO of Kailua can remove even the thicket soot.

In many scenarios involving housefires, fire only damages a limited area of a home, which is a relief for many people to hear. However, what may surprise many is although a fire might be small, smoke can severely damage a large area with in a house.The photo attached to this article  shows the aftermath of a kitchen fire, you can see that all though there was no fire in this particular room, it was still dramatically affected by smoke. In cases like this one, when the damage caused by smoke is so severe entire walls will need to be torn down and rebuilt. In less severe cases, soot from the smoke can be taken can be removed by wiping the walls of the affected area with specially formulated chemical sponges, then treated with SERVPRO products to ensure that any toxins left from the soot are eliminated. When dealing with house fires always keep yourself and family safe, by staying out of fire damaged areas until approved by local authorities.

If your business has experienced any water, fire, mold, or storm damage call our SERVPRO team (808)-235-5015 today for an inspection.

SERVPRO of Kailua Provides COVID-19 Cleanings

6/5/2020 (Permalink)

cartoon cleaning spray bottle and sponge Professional COVID-19 Cleanings Upholding the Highest Sanitation Standards.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business requires deep cleaning services, call the experts today – SERVPRO of Kailua 808-235-5015

Why SERVPRO of Kailua is the Best Restoration Company for Your Commercial Business

8/27/2019 (Permalink)

The outside of T-Mobile store Since working with T-Mobile located in Kaneohe, T-Mobile has chosen to use SERVPRO of Kailua as their 1st contact when dealing with restoration.

T-Mobile Chooses SERVPRO of Kailua as Their #1 Contact for Restoration Services

Do not rely on us to tell you who is the best restoration company for your commercial business in Kaneohe, listen to companies who have chosen SERVPRO as their preferred restoration company. Relationships with big-name companies such as T-Mobile are great showcases of why SERVPRO is the best restoration company. 

November 22, 2017, the day before Thanksgiving, SERVPRO received a call. T-Mobile’s location in Kaneohe had been affected by large amounts of microbial growth, or fungi, that put T-Mobile customers at risk. The timing of this microbial growth was uncanny; just before Black Friday, the fungi were found. Losing operation during this holiday could be detrimental for business.T-Mobile called, and relayed all information to SERVPRO of Kailua. Our team reported on sight only a few hours after receiving the call. SERVPRO worked day in and day out, calling in our SERVPRO team members to assess all microbial growth throughout the Thanksgiving Holiday. All the fungi were treated and T-Mobile was back in business for the holiday season. T-Mobile was so pleased with the quality, and timely manner of SERVPRO’s work, T-Mobile decided to choose SERVPRO of Kailua as their #1 contact when dealing with the need for any restoration services. Since choosing SERVPRO of Kailua as their #1 contact, our Kailua team has since worked on 9 T-Mobile stores on Oahu and 2 T-Mobile stores on the island of Maui. 

SERVPRO of Kailua, located on the island of Oahu, has sent our team and equipment to the island of Maui not only twice. We have sent our team by plane to the island of Maui with over 10 trips. In restoration, it is essential that the progress of all work is checked on daily. We are aware of those dealing with any damage, and we, the team of SERVPRO of Kailua, provide the best service to your commercial business.

With immediate action, SERVPRO of Kailua proves time and time again that our team is beyond qualified to help get your team back on schedule in your commercial business. We report and check on the progress of treatment daily despite the day, or time of the year. If you experience damage to your commercial business, call SERVPRO of Kailua to get your business up and running as fast as possible. We are SERVPRO work so that you can enjoy your holiday and take comfort in knowing your business is in the best hands.

If your business has experienced any water, fire, mold, or storm damage call our SERVPRO team (808)-235-5015 today for an inspection.

Brush Fires on Oahu are Real Threats to Local Homes and Businesses

8/27/2019 (Permalink)

Brush fire envelopes tree in Hawaii Brush fires can grow immensely and cause great damaged to Hawaii communities.

Brush Fires are A Common Cause of Fire Damage in Homes and Businesses

Though Oahu is 597 square miles, we have varying climates depending on which side of the island you are on. On the North and East side there are  West side there tends to be the drier climates. On this drier side it is much easier for possible brush fires to occur. With this as an added influence on the likelihood of fires to occur it is not uncommon to hear about devastating fires and the damage done to local homes and businesses. To prevent such brush fires read the tips below!

How to Prevent Brush Fires

  1. Keep matches and lighters away from children.
  2. To burn trash, do so in a metal container. But only after you have cleared the surrounding area. Make sure you aren't near overhanging branches or bushes.
  3. Never leave a fire unattended.
  4. Never throw cigarette butts out your vehicle window.
  5. Install spark arresters on small engines and equipment.
  6. Weld only in a shop building or a cleared area.
  7. If your car has a catalytic converter, keep it off dry grass and away from brush.
  8. Report any suspicious or out of place persons or vehicles that you think might be maliciously starting fires.

Thank you for your contributions and efforts to prevent wildfires in Hawaii. 

If you have suffered from fire damage in your home, call our team at SERVPRO (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

What Storm Damage Will Your Insurance Cover for Your Kokokahi Home or Business

8/23/2019 (Permalink)

Flooding on Oahu Street Flooding damages in your home may not all be covered by your insurance. Take precautions and call your insurance to find out what damages they cover.

Take the Proper Steps to Know What Your Insurance Will Cover After a Storm

In the state of Hawaii, flooding is not uncommon. Due to our rainy season, November to March, taking up almost half a year flooding and storm damage is fairly common for local Kokokahi homes and businesses. Many residents of Hawaii find themselves stuck in financial hardship when covering the costs of flood damage. The steps many property owners forget to take are inquiring from your insurance company of their flooding coverage.

Most insurance companies do not cover flooding damage when the water runs into a home from outside. This means if any rushing or flooding water outside were to enter your home through a door, window, or crack the insurance will not cover the damages. Call and check with your insurance company to inquire what damages they will cover. In the case, your insurance will not cover these damages take comfort in knowing there are steps you can take to prevent your home from suffering from flood damages. Have your home prepared with sandbags, and a sump pump to prevent water from entering your home. Also, be sure to keep on maintenance in your home to prevent possible situations your insurance won’t cover. 

Do not look past a small leak coming from your ceiling. Keep the maintenance of your home up-kept throughout the year. Insurance companies will decline to pay for storm damages if your home has had ongoing issues you did not take care of that cause damage to your home or business.

Check with your property and contact your insurance company to make certain you are prepared and aware of what needs to be done if your property is in danger of flooding.

If you have been hit by a storm call SERVPRO at (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

Fires and Rainstorms Can Cause Great Damages to Your Waianae Home; Rely on SERVPRO to Restore Your Home

8/23/2019 (Permalink)

Landslide from hurricane Such landslides can put your home at risk of storm damage!

Storms Don't Hold Back, Neither Should You

Wildfires and general erosion patterns are notable influences on the rates of storm damage; the effects of the heat, and rains on the Island of Oahu. With an increase of intense UV rays in the past years, there has been a higher number of reported fires. Not only has the heat brought damage to many Waianae homes, but there is also always damages brought on by rainstorms. Your property might be vulnerable, and our team is ready to help.

When potential threats of not only rainwater flooding but also great amounts of dirt rushing towards or invading your home choose the best restoration company for your home. SERVPRO, with highly-qualified crews and state of the art equipment, is the first choice of homeowners who have suffered storm damage. 

From shoveling debris, extracting water, removal of hazardous material, cleaning, drying, disinfecting, and restoring your home SERVPRO can do it all. Our team is IICRC certified and each team member has well qualifications and the best training to ensure the fastest recovery time for all storm damage.

If you have been hit by a storm call SERVPRO at (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

Fires Bring Great Concern to Home Owners

8/22/2019 (Permalink)

Flames of a Fire Fires are no joke, smoke, soot, and odor require meticulous attention for the best restoration.

SERVPRO of Kailua Can Assist in Addressing Concerns of Fire Damage in Your Waialua Home

After experiencing fire damage to your Waialua home, there are many unanticipated concerns. Determining what foods are safe to keep or how to get that strong smoke odor out of your home are only a couple of many concerns however, both require extensive care.

Our SERVPRO team can help go through and determine what foods have been contaminated and are no longer suitable for consumption. Foods that are exposed to air, even by the slightest cracks can become covered by soot and become odorous. After checking each and every food item our team can discern and dispose of all foods that may have gone bad during the fire.

In reassuring the odorous smell of smoke is removed from your home our team has many tools and resources in providing the greatest care in restoring your home. We sweep through your home top to bottom, cleaning every and all surface exposed to smoke or soot.

Our team here at SERVPRO of Kailua is thorough and meticulous in ensuring your fire damaged home is restored.

 If you have suffered from fire damage in your home, call our team at SERVPRO (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

SERVPRO of Kailua is the Best Restoration Company Because of Our Owners

8/22/2019 (Permalink)

Glenna Maras left - Andy Maras right SERVPRO of Kailua owners: Glenna, and Andy Maras.

What Make SERVPRO of Kailua the best?

SERVPRO has national recognition, we are Faster to Any Size Disaster. However, we are not only successful in satisfying customer expectations because of our national training. SERVPRO of Kailua is particularly efficient due to the high standards our Franchise owners, Andy, and Glenna Maras, hold us to. 

Andy Maras has been in the construction industry for over 20 years.  His knowledge, skill, and training can be attributed to his drive, work ethic, and compassion; all of which he expects his staff to practice. In building the franchise SERVPRO of Kailua and reporting to customers homes alongside his staff Andy has ensured the proper training, and greatest customer service and satisfaction. 

Glenna Maras, a mother of 5 and cleaning expert is family-oriented and diligent in paying attention to client homes in detail. Ask any crew member who has been out to a job with Glenna, she will check, double, and triple check all work done to the cleaning of each paper clip to make certain your home is restored with the uttermost care and expertise. 

SERVPRO of Kailua is and has been built, and supported by our owners Andy and Glenna Maras who consistently look for improvement and aim for nothing less than the best. Do not rely on sub-par restoration companies to restore your home. SERVPRO of Kailua will restore your home in case of water, fire, mold, storm or commercial damage with nothing but the greatest care.

If your business has experienced any water, fire, mold, or storm damage call our SERVPRO team (808)-235-5015 today for an inspection.

Threats of a "Simple" Sink or Tub Overflow May Be Larger Than You Expect

8/22/2019 (Permalink)

Water overflowing from sink Be safe and protect your Kaneohe home from potential water-related damages and call SERVPRO of Kailua immediately.

Water Overflows May Seem Minor

A sink or tub overflow may seem like an issue you can solve yourself but in failure of having professionals check or assess the water damage in your Kaneohe home that overflow may cause unforeseen damage to your home. Water can travel through surfaces, including cracks in tile, or unsealed grout lines causing further water spread in new areas; potentially posing new threats as the perfect breeding ground for fungi. Our team is trained and certified to assess water overflow and detect any moisture of traveling water using thermal imaging cameras, and moisture meters. Once all water has been extracted, your home calls for an assessment from our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained Water Damage Restoration Technicians (WRT). Technicians will repeatedly check moisture levels in your home throughout the restoration process to ensure the fastest recovery possible.

Once all water damage has been assessed SERVPRO of Kailua is certified to rebuild any damages to your home. Ensuring not only the threat of water is removed but your home is rebuilt without having to consult outside construction companies, making your circle for repairs much smaller and simpler. The smaller your circle the easier and faster repairs to your home can be rebuilt.

For your convenience call SERVPRO of Kailua for all water damage in your home at (808)-235-5015

Fast Service and Customer Satisfaction Focus: Why SERVPRO Delivers High-Quality Disaster Recovery in Ewa Beach

8/21/2019 (Permalink)

SERVPRO of Kailua Team including franchise owners SERVPRO provides the greatest customer service in water, fire, mold, storm, and commercial damage restoration.

No Matter the Damage SERVPRO is the Restoration Company for your Ewa Beach Business

With an average online rating of 4.96 and continuous positive feedback from our customers, our SERVPRO team brings satisfaction to our customers. Seeing your Ewa Beach commercial business restored after a disaster brings back the sweet smell of successful business flow. Despite the damage type; water, fire, mold, storm, or commercial SERVPRO of Kailua is readily equipped and consistently lives up to our mission of making any damage “Like it never even happened.” Our SERVPRO team is IICRC certified and receive continuous training.

We specialize in:

Water Damage

Here at SERVPRO, we have the highest standard tools and resources to assess and restore all water damage to your Ewa Beach business. To read and find all water damages we have thermal imaging cameras and moisture meters. We use water extraction pumps, air movers, and dehumidifiers to make certain all trace of water is removed and your business is restored.

Fire Damage

In recovering your business from fire or smoke damage SERVPRO has extensive lists of resources used to deodorize. Such resources may include but are not limited to Dry Cleaning Sponges, SERVPRO brand cleaning solutions including SERVPRO Green, Firestar, Wall-n-All the list goes on and on. 

Storm Damage

If there has been storm damage to your Ewa Beach business, whether it be a wildfire, a falling tree, or intruding water SERVPRO restoration professionals have the knowledge, skill, and tools to restore your business. 

Mold Remediation

Fungi or Microbial growth no matter the cause needs to be addressed and resolved. Mold in your Ewa Beach business could cause many health issues for employees, staff, and customers. SERVPRO of Kailua is well trained and able to assess all mold damage even to the level of remediation. We can determine the cause of the mold and cut it off at the source.

The service provided by SERVPRO is kind, considerate, and compassionate. We strive to ensure your business is treated with the utter-most care to ensure the fastest and greatest quality service on-island. 

If your business has experienced any water, fire, mold, or storm damage call our SERVPRO team (808)-235-5015 today for an inspection.

Professional Water Damage Remediation Services In Pearl City Area

8/21/2019 (Permalink)

Wooden flooring bubbling up due to neglected water damage Water seeped into wooden flooring and caused the flooring to bubble and crack.

Do not push water damage aside in your Pearl City Home

Water Damage can and will worsen with neglect. Pushing water-related issues out of mind will not repair the damage and will drastically worsen with time. Do not wait! Sitting water will seep into walls, cabinets, and furniture causing the damage to worsen and pose new threats in supporting mold growth. Ensure any water damage does not worsen through neglect, take the needed steps to care for your home.

Per Say a refrigerator in your Pearl City kitchen was to have a “small” leak and a simple solution would be to place a towel on the ground to catch leaking water. Temporary or quick fixes may seem effective in taking care of seemingly small issues, but if the issue is not treated by professionals immediately, the issue will worsen over time and possibly result in greater damage, causing higher costs down the road. With repeated exposure to moisture, the risk of water damage and the potential of fungi growth increases. There is also the possibility the leak may worsen and the flooring or cabinets are then at significantly higher risk of bubbling or cracking due to the repeated exposure of water.

SERVPRO has a national reputation of being Faster to Any Size Disaster. We are timely to your disaster and efficient throughout the restoration of your property. With 24/7 availability you can call SERVPRO of Kailua any time of day!

If you are threatened by water damage, call SERVPRO of Kailua at (808) 235-5015.

SERVPRO is the Number One Choice for Water Removal

8/19/2019 (Permalink)

Water rushing from kitchen appliance flooding kitchen floor. SERVPRO of Kailua is prompt and well equipped in dealing with all water damage.

Chose the Best Restoration Company for Water Damage in your Mililani Home or Business

When dealing with water damage, whether it be in a home or business, the chosen restoration company will determine many key factors in the recovery process. Such factors may include the length of recovery time, new possible issues that may arise throughout the process, and the final outcome of restoration. There are so many aspects to pay attention to when determining who to choose to restore your Mililani home or business.  Rest assured! SERVPRO of Kailua is qualified and efficient in dealing with water damage in your Mililani home or business

As professionals, each member of our SERVPRO team is trained and well equipped to deal with all possible issues that may arise. We are prompt and knowledgeable, and ready to help with expertise in water restoration.

If you are threatened by water damage, call SERVPRO of Kailua at (808) 235-5015.

Oahu Vacation Rentals are at Risk of Potential Water or Mold Damage

8/16/2019 (Permalink)

outdoor cabana Kahuku Vacation Rentals are at risk of potential fungi or water damage. SERVPRO is here to help.

Is your Kahuku Vacation Rental at risk?

With the new vacation rental laws being enforced August 1st, 2019 many illegal rentals are being shut down. 

All vacation rentals have a constant flow of short term residents coming in and out. These homes are at risk as there are no long term residents to notice the possible mold growth or water damage of seemingly minimal pipe leaks. 

As these new laws are enforced many vacation rentals will be needing a change in their targeted population, including possible long term rental changes.

 In making these new changes SERVPRO recommends homeowners walk  through their homes and check for any fungi growth in common places such as: 

  • Cabinets
  • Closets
  • Behind/Below Furniture
  • Small enclosed areas
  • Dark/Damp Rooms

Pipe leaks or seemingly minimal water damage can cause extensive issues and damage to your Kahuku rental. SERVPRO recommends homeowners walk through any vacation/long term rentals to check for possible water damage. Common places to check may include:

  • Walls
  • Bathrooms
  • Under sinks
  • Behind large appliances
  • Hoses
  • All faucets 

If your rental has experienced any fungi/water damage call our SERVPRO team (808)-235-5015 today for an inspection.

Hurricane Season in Hawai'i: Protect Your Home

8/15/2019 (Permalink)

Hurricane Heading for Hawaii. In case of a hurricane or tropical storm prepare your home with year to year upkeep.

Protect Your Kailua Home Against Threats of a Storm

Hurricane season is June 1st- November 30th. With hurricanes and tropical storms being an almost annual threat, taking precaution to protect your Kailua home against storm damage is a necessity. 

It is simple and easy to be prepared for storm season if your home is up-kept throughout the year. There are simple steps you can take to prevent damage to your home. 

Year to Year Upkeep:

  • Repair Roofing
      1. Any damaged or missing shingles should be replaced! If a shingle is damaged it is likely to fly off in a storm and potentially cause new risks as a flying object or even lead to water damage within your home.If a shingle is missing that causes a gap for wind to rip out other shingles.
  • Repair Siding
      1. The rules for roofing almost exactly matches with repairing siding. Throughout the year, watch for any damaged siding and replace it to better ensure your homes safety.
  • Clean Your Gutters
      1. Keep your gutters clear and free flowing to allow water to flow in the proper direction. Make certain your downspouts flow away from your foundation. 
  • Confirm Water Can Flow Away From Your Home
      1. Water damage to your foundation is detrimental for your home. Not to mention, expensive to repair. Make certain any water can  flow to a drain, ditch, or proper retention area.
  • Keep Your Sump Pump in Working Order
      1. If your home has a sump pump, needs one, or you’re looking into getting a back up, make sure it is in working condition. In keeping your sump pump in working order you will have extra comfort in a storm that your home will be safe from low level flooding.
  • Verify Proper Sealing of Doors and Windows
      1. Strong winds only needs a small opening to break, or enlarge an opening in your home, possibly causing greater damage in your home, such as windows, doors, siding to be torn from your home.
  • Keep Fence Posts Secure
      1. To ensure your fence posts do not become hazards in a storm, walk through your yard and check for any loose or wiggling fences. In strong or even tropical storm winds they may be ripped from your yard and become hazardous flying objects carried by winds.
  • Yard Upkeep
    1. Keep palm trees clean by cutting all dry, dead, or dangling palm fronds.
    2. Trim any other trees, bushes, or shrubbery to prevent breakage during high winds of a hurricane or tropical storm. These broken branches can become hazardous in the high winds of a storm.
    3. Keep your yard clean and clear of any loose objects that may become subject to high winds as they may become hazardous.

If you know a storm is coming Walk Through Your Yard. Check again for any objects that may become projectiles. This may include any yard furniture, pots, decorations, toys, or debris. In a storm these objects may be picked up by high winds and become flying hazards for you or your home.

 If you have been hit by a storm call SERVPRO at (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

You Need SERVPRO Experts When Your Kailua Business Suffers Water Damage

8/15/2019 (Permalink)

Minor leaks can lead to a pipe burst, resulting in possible gallons of standing water in your Kailua business.

Who To Call When You Face Water Damage In Your Kailua Business

A leaking pipe in your wall or a dripping faucet may seem like nothing more than an inconvenience. However, faulty plumbing in your Kailua convenience store can rupture at any given moment and turn a small leak into a disaster. A burst pipe can disperse hundreds of gallons per hour, causing widespread damage to your building's structure seemingly overnight.  It is important to quickly contact professionals who can cease the spread of water in your local Kailua Business.

SERVPRO water damage restoration technicians are experienced in mitigating commercial water damage in Kailua businesses and ensure to quickly and efficiently deal with all water-related emergencies. As an emergency aiding company, we have flexible scheduling and can report to the site of your water loss within 4 hours of receiving a water damage call. With the mitigation process, SERVPRO has flexible scheduling to work with your business hours if needed. Though we may be able to plug any minimal water flow it is recommended your business contact a plumber for a smooth recovery process. With the water flow is stopped, SERVPRO technicians can remove any standing water. Once all standing water is removed, the walls of your business are to be tested using moisture meters or thermal imaging cameras to determine any water penetration. If needed, drying equipment, such as centrifical fans, dehumidifiers, and air-movers can be used to speed up the drying process.

If you are threatened by commercial water damage, then call SERVPRO of Kailua North / Laie at (808) 235-5015.

How to Save Water Damaged Carpet

8/14/2019 (Permalink)

If the carpeting in your Kapolei home becomes flooded, contact SERVPRO professionals today.

Experiencing any kind of flooding can be devastating to homeowners or even overwhelming when thinking about repairs. If your Kapolei, HI home has been affected by flooding there are many questions to be asked when deciding to either replace the flooring or get it cleaned. Here is a guide of questions to ask in deciding the course of action.  

  • How long was the room exposed to flood water?
  • Was the flood water contaminated?
  • Does everything, including the padding, need to be replaced?

Once these questions are answered contact a water damage restoration specialist to help expedite process and assess the flooding damages in your home.

Things to Know:

Time Exposed to Water

After 72 hours of exposure to water all flooring needs to be replaced. Once any material is exposed to water for over 72 hours the material may delaminate or begin microbial, fungi, growth. This includes even the padding below your carpet! Padding is thick and heavy, making it extremely difficult to clean and dry.

Contaminants

Though flooding caused by a pipe break within the home may be fairly clean, flooding coming inside from the outdoors carries many contaminants, including dirt, debris or even sewage. When determining how clean the water is consult a water damage specialist, who can establish the steps taken in either cleaning or replacing the flooring.. 

Saving Flooring

When possible and with careful consideration, flooring materials may be saved! In deciding with a water damage specialist to save your flooring, the carpeting is carefully rolled up and removed for cleaning and disinfecting. If needed the padding is then removed and thrown out and new padding is placed. Now the original flooring is ready to be placed. 

No matter the water damage; whether it be a burst pipe,an overflowing bathtub or dishwasher clean up and restoration is always a necessity. To ensure a smooth and easy restoration of your home work together with your trained water professionals.

Did you say “Water Damage Categories”?

8/14/2019 (Permalink)

Water damage caused by flooding from dishwasher, classifying as a Category 2. Quick clean up! Quick recovery!

When addressing water damage there are 3 Categories recognized. As the category level rises so does the contamination.Clean water, or Category 1, is water from a broken pipe or a sink without any contaminants. Though category 1 may be harmless it can quickly become contaminated and change from a Category 1 to a Category 2 and pose new health hazards. 

Category 2 water can come from a variety of sources:

  • Category 1 water left for over 72 hours
  • Leaking washing machines
  • Leaking dishwashers
  • Leaking toilet tanks
  • Broken aquariums or aquarium accessories
  • Standing water

Category 2 water damage doesn’t need to stand or age to become contaminated. Water from the appliances listed above are automatically Category 2.

Though Category 2 may not be as toxic as Category 3 water, there are many concerns or cautions to have when discussing Category 2 water damage. 

  • Touching, Drinking, or any other contact may cause illness
  • Clean water can quickly and easily become Category 2
  • Category 2 water can become contaminated with disease-carrying residue, leading to classification of Category 3

Water damage, Categories 1, 2 and 3,  require immediate action. With any contaminated water there are posed health risks. To ensure restoration is safe efficient leave the clean up to professionals. 

If your house has flooded call our SERVPRO team at (808)235- 5015. They specialize in restoration and reconstruction services for floods, fire damage, mold, and storms. Call today for an inspection.

Water Damage in your Honolulu Home calls for SERVPRO’s Services

8/14/2019 (Permalink)

Thermal imaging camera displayed by purple/blue areas of the image, distinguishing any water locations within your Honolulu home.

Water damage in your Honolulu home no matter the size can be devastating. Whether it be a burst pipe, leaking faucets, or a storm, excess water in any building can cause damage to your homes structure, and belongings. Not to mention potential electrical or health hazards and the possibility of mold growth. SERVPRO professionals have the training, tools and expertise to help in times of crisis. 

The SERVPRO franchise of Kailua North/ Laie is a team of water mitigation professionals. Our processes and methods are in line with the standards of the Institute of Inspection Cleaning and Restoration Certification (IICRC). We work fast and promptly to ensure your home is restored to pre-incident condition as quickly and efficiently as possible. This includes all services such as drying hardwood and drywall!

Our team uses advanced equipment ensuring the best results for water damage. Some equipment may include but is not limited to: water extractors, moisture meters, thermal imaging cameras, and air dehumidifiers. SERVPRO technicians are certified to determine or change the location of any instruments left in your home. Once your home and all contents are dry, we complete any repairs, the final cleaning, final dry, and removal of all equipment from your home and the return of all residential contents.  

If your house has flooded call our SERVPRO team at (808)235- 5015. They specialize in restoration and reconstruction services for floods, fire damage, mold, and storms. Call today for an inspection.

How Commercial Restoration Services Can Help Minimize Downtime

5/16/2019 (Permalink)

After a storm, fire, or flood you realize your building is extremely damaged. It may be overwhelming at first, and the process may seem lengthy, but the right commercial restoration company will allow you to resume your operations quickly. Below is a summary of what to expect when you are restoring your business after disaster hits.

No matter how small, any disaster can lead to great losses for a business; costly repairs and downtime are among the main reasons why that happens. The team at SERVPRO of Kailua North/ Laie is fully qualified to restore your business to its original states. They use equipment and techniques that allow you to get back to work with as little disruption and downtime as possible.

What to Expect

The first step to restoration is an inspection. The specialists will determine the scope of the damage to the process can begin. Ideally, the inspection should occur 2-3 days after the disaster. After the inspection, items that don’t function need to be disposed of, as well as the excess water must be removed. The property will be cleaned and disinfected, then the necessary repairs and the reconstruction will be completed.

It is important to hire professionals to handle restoration for your business, to make sure everything is done right, and you are back to work. If you are in need of restoration services call our SERVPRO team at (808)235- 5015. They specialize in commercial or household cleaning, as well as restoration and reconstruction services for mold, fire damage, floods, and storms. Call today for an inspection.

Is There a Difference between Janitorial and Commercial Cleaning Services?

5/16/2019 (Permalink)

Both janitorial and commercial cleaning services are hired to maintain buildings clean. This article helps you understand the differences between the services so you can choose the option that is best for your business.

Commercial Cleaning Services

When there is a need for heavy-duty service, commercial cleaning will get the job done. Working on a scheduled basis, the commercial cleaning team will buff the floors, handle carpet cleaning, and they are able to power wash the exterior of a building with ease.

Offices, medical buildings, hotels, malls, and schools are among the specialty of commercial cleaners. Having a clean building ensures that visitors, customers, and employees feel comfortable and safe. If you need deep cleaning services, contact commercial cleaners.

Janitorial Service

When you need basic day-to-day cleaning such as disinfecting bathrooms, break rooms, and kitchens, janitorial work is the solution. Janitors sweep and mop floors, wipe down appliances and desks, remove the trash, and deal with all light-duty cleaning and small building maintenance such as replacing light bulbs.

It is important to keep your buildings clean and professional. If you are in need of cleaning services call our SERVPRO team at (808)235- 5015. They specialize in commercial or household cleaning, as well as restoration and reconstruction services for mold, fire damage, floods, and storms. Call today for an inspection.

The Importance of Mold Remediation

5/16/2019 (Permalink)

If mold begins to show in your office or building, it is important to reach out to a professional mold remediation team as soon as possible. With help from a team, you can detect the root of the problem and begin to put an end to it.

What is Mold?

Mold is simply a cluster of spores that exist in the air, but it thrives and escalates in certain environments. Specialists will get rid of most mold - not only in the troubled areas but also the spores in the air. They use tools and methods to clean the vast majority of mold and keep it away from your building.

Because moist environments are where mold thrives, the key is to detect the source so you don’t have more mold problems in the future. Professionals will leave behind personalized knowledge to keep the mold away from your space.

The Importance of Mold Remediation

It is crucial to eliminate mold because breathing in the spores can affect health. In your office, employees may become less productive and less professional. Mold multiplies quickly, and if you spot it, don’t attempt to eliminate it yourself, call a professional and ensure that you won’t have a mold problem again.

It is important to keep your buildings clean and professional. If you are in need of mold remediation services call our SERVPRO team at (808)235- 5015. They specialize in commercial or household cleaning, as well as restoration and reconstruction services for mold, fire damage, floods, and storms. Call today for an inspection.

Five Qualities to Look for In a Cleaning Service

5/12/2019 (Permalink)

Even when you make an effort to keep your home clean, there will be times where the workload may be too much. Travel, illness, or hosting large events may require some extra help. A professional service can help you focus on what is most important and not worry about cleaning. Here are five qualities to look for if you are thinking about hiring cleaning services.

1. Professionalism

Cleaning service employees should maintain a level of professionalism. Not all companies require their employees to wear a uniform, however, their appearance should be neat and clean. Employees should also carry a form of identification linking them to the service, as well as respect your home and your family.

2. Equipment

Always call ahead to verify if the service company will provide cleaning equipment such as sponges, brooms, mops, detergents, vacuum cleaner, and all other equipment necessary. If you prefer that the service providers use the products that you have, let them know ahead of time so there isn’t any confusion.

3. References

Search for testimonials online and look for references from previous clients. Try to look for clients who had needs similar to your own. Check for feedback such as turn-around time, effectiveness, and employee attitude.

4. Attention to Detail

Focus on details is what differentiates a professional cleaning service. A service where employees know to clean under the furniture, corners, baseboards, in between shelves, among others makes your house look and feel cleaner.

Daily House Cleaning v. Deep Cleaning Service

5/12/2019 (Permalink)

If your home is in need of change, you may be considering a professional cleaning service. However, you may wonder if that is something you can do yourself. Here is the room by room differences between general cleaning and deep cleaning to help you decide what is best for you.

Kitchen

The Kitchen is one of the places that accumulate most grime. While a general clean take care of surface dirt and dust, deep cleaning goes behind and inside everything for a more thorough wash. 

When it comes to general cleaning, appliances such as the oven, fridge, microwave, and dishwasher, they will be wiped down and clean on top and outside. General cleaning will also include mopping, vacuuming, chair and table surface dusting and wipe down.

A deep cleaning will target inside and behind the appliances as well as all surfaces and knickknacks will be disinfected and shined.

Bathroom

To keep a bathroom looking and smelling fresh, deep cleaning it often is the best option. With general cleaning, shower stalls, tiles, toilet, vanity, and the sink will be cleaned and disinfected. A deep clean will give all areas more attention, cleaning more than just the surface, shower door and tiles will be scrubbed to prevent mildew growth, and any existing mildew will be chemically treated.

Living Room

Everything that is in plain sight will be cleaned in a general living room cleaning. All surfaces, mirrors, windowsills, and floors will be dusted, vacuumed and cleaned. Deep cleaning in a living room focuses on details such as the lamp shades, ceiling fans, carpet edges, vents, and blinds. It is important to have your home deep cleaned so you don’t have accumulated dust in areas that you can’t see since that can be detrimental to health.

Bedrooms

General cleaning will usually make the bed, wipe surfaces and vacuum. An in-depth service will clean baseboards, vacuum under the bed, and dust all materials, as well as organize the room for a neater appearance.

If you are in need of cleaning services call our SERVPRO team at (808)235-5015. They specialize in commercial household cleaning, as well as restoration and reconstruction services for mold, fire damage, floods, and storms. Call today for an inspection.

6 Steps to Take if Your Home Has Flooded

5/11/2019 (Permalink)

Take the proper steps when you deal with water damage!

When your home is flooded it is important to assess the damage and make your property safe once again. Knowing which steps to take and acting fast after a disaster is crucial in order to restore your home back to its original state. Below are six tips on what to do in case your home has flooded.

1. Contact the Local Authorities

If there is a risk the utility lines were damaged, or if there is sewer water in the flood, contact the right authorities before going back into the house, as those can affect health. Electronic components or gas leaks that are in contact with water can be very dangerous and must be handled by a licensed professional.

2. Turn Electricity and Water Off

If you are able to get to the main electrical panel and water valves, turn off your utilities. The first 24 hours are critical after a flood. This will protect your home once the emergency is over and power is restored.

3. Listen to Local Authorities

If your town is determined to be unsafe follow instructions posted by local leaders, make sure to listen for evacuation procedures, and do not return to your town, or home unless a professional team ensures it is safe.

4. Check your surroundings

When coming into a home with water damage, check for falling pieces such as an unstable floor, warped walls and beams, and loose roofing. Do not enter the property if you believe it could collapse.

5. Call your Insurance Company

Call your insurance company to clarify what kinds of damage the insurance will cover so you can take the right steps to repair the damages. You will be requested to send pictures of the flood, so take clear pictures and walkthrough videos before cleaning up, you may also choose to wait for an adjuster before cleaning up.

6. Hire a Water Damage Professional

The aftermath of a flood can be dangerous, call a professional water damage company to help restore your home back to its original state. The sooner water is removed, the less damage it will make. These teams will ensure the moisture is out of your home, and there won’t be mold growth, among other problems.

If your house has flooded call our SERVPRO team at (808)235- 5015. They specialize in restoration and reconstruction services for floods, fire damage, mold, and storms. Call today for an inspection.

Mold and Mildew – Frequently Asked Questions

5/11/2019 (Permalink)

The Difference Between Mold and Mildew

Mold and Mildew are fungi commonly found in the moist areas of homes. Mold forms and spreads with invisible spores that travel through the air. Once a cluster of mold is formed, it becomes apparent typically as brown, gray, black, or even pink growth.

Mildew is simply a type of mold that spreads on flat surfaces, it is not as damaging to your home, or as harmful to breathe as other kinds of mold, but all mold should be addressed quickly to prevent spreading.

How Mold is Removed

Mold removal must begin with isolating the area since removing the mold disturbs spores and release them where they can be inhaled. The next steps are misting the area to keep the dust down, removing all damaged materials and placing them in sealed plastic bags.

After removing the affected materials, the area is cleaned and vacuumed with a HEPA vacuum to remove spores. Then, it is thoroughly dried out and the cause of moisture is repaired, such as improving air flow or fixing a leak.

How Mildew is Removed

Bleach can kill growth and even eliminate small amounts of mildew. If you see a small line of mildew start to form, bleach is a great solution. To eliminate mildew, you must act before it turns into mold.

Can I remove it myself?

You can bleach small amounts of mildew, but never attempt to remove mold on your own. A professional will clear and seal the area, so spores won’t affect the air quality of your home. The teams use specialized tools and equipment that households don’t possess. When it comes to your family’s health, don’t take any risks.

If your house has been affected by mold call our SERVPRO team at (808)235- 5015. They specialize in restoration and reconstruction services for mold, fire damage, floods, and storms. Call today for an inspection!

Seven Benefits of Having a Storm Door

5/8/2019 (Permalink)

Storm doors have benefits beyond added protection from storms.

If your front door is durable and sturdy, a storm door may seem unnecessary. However, there are more benefits to a storm door, such as added protection against intrusion and energy efficiency. Here are some advantages that will help you decide if a storm door is for you.

1. Noise Minimization

Noise travels the air through molecule vibrations. Recording studios use doubled doors that contain thick material to slow down the vibration of air, therefore reducing noise entry into a room. Similarly, storm doors introduce a noise reducing effect, turning your home into a quiet getaway.

2. Energy Efficiency

The first principle of insulation is that the seal of the barrier should have no gap, therefore not allowing temperature-regulated air to escape, and unregulated air to enter. A storm door can help improve insulation by adding barriers to your entryway, which is the most susceptible part of your home.

3. Security
Storm doors generally come with a bolt-and-padlock feature, advanced security vault locks or strengthen screens and reinforced fiberglass. These features add security to the home, compared to a regular door.

4. Style
The entrance door of your home is the first thing people see. If you are looking to make a good impression, storm doors can be crafted with elegance and according to your specifications using materials such as wood, plexiglass, aluminum, and PVC.

5. Affordability
Replacing any door in your home is not cheap. You will have to buy a prefabricated door, or the materials to make one and hire a professional contractor to install it. A beautifully designed storm door can be a better solution than simply replacing it with another regular door since it is more durable and reliable.

6. Ventilation
Storm doors are versatile and generally have screen and fiberglass windows, allowing to switch between them, to get air flow, or maintain indoor temperatures.

7. Value
Storm doors are durable and affordable. They can be made from wood, aluminum or other sturdy materials. They are made to last and can be a great investment because they will add value to your home if you decide to sell it in the future.

Storm doors provide various advantages such as safety and comfort. If you have been hit by a storm call our SERVPRO team at (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

Tips to Ready Your Roof for a Storm

5/8/2019 (Permalink)

Prepare your home for future storms.

Often when the forecast predicts storms, homeowners are concerned about how their house will handle it. Heavy winds and rain can wreak havoc on roofs, but there are ways to prevent serious roof repairs. Follow the tips below to get a head start on preventing roof damage this storm season.

1. Clean Gutters and Downspouts

Even a light breeze can fill up your gutter and downspouts with debris and leaves over time. However, when a storm hits, it is almost certain that the materials that are in the gutter will clog it, making it hard to control the rainwater. The water will accumulate on your roof weighing down the structure and seeping into your home. This type of damage can require expensive flood restoration and roof repair services, which is why you should clean your gutters and downspouts regularly.

2. Trim branches Away from Home

Heavy wind is one of the many elements of a storm, trees often fall due to storms. Strong winds can break branches, and if those are close to your roof, you can end up with severe damage to your home. Make sure you have no branches hanging over your home, trim them back on a when they do.

3. Schedule Regular Roof Inspections

Being proactive is always a good idea, instead of waiting for problems to arise, schedule regular inspections from a professional roofing service. That will allow you to stay one step ahead of issues, so when a storm hits, you are prepared. Inspections identify the weak spots of your roof, such as leaks, structural weakness, and loose shingles, and professionals can fix them before the situation gets worse.

If you have been hit by a storm or want to be proactive, call our SERVPRO team on (808) 235- 5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

Assessing Roof Damage After a Storm

5/8/2019 (Permalink)

Roofs are not immune to storm damage.

1. Examine the Landscape

After the storm is over, take a walk around your house to look for damage. Heavy winds can cause branches to fall from trees, as well as it is common for homeowners to find roof shingles in the yard. If you find either, you can assume your roof has been damaged and requires further inspection.

2. Inspect the Exterior

If you don’t feel comfortable inspecting the top of your house, call a roofing company. However, a lot of damage can potentially be observed from a distance. Here are three common problems to look for:
- Curling, cracking or missing shingles
- Flashing on the chimney is loose or cracked
- Debris on your roof, such as tree branches
It is also smart to assess the gutter system if the gutters have standing water or are heavy (sagging), call a roofing company to repair them. If roofing problems aren’t addressed, the structure of the house may suffer.

3. Investigate the interior

In many cases, there is no apparent damage on the outside, however, compromised roofs may form leaks that allow water in the ceiling or attic area. If there are moist spots on the ceiling or wet marks on the walls, there is a leak on your roof. Leaks must be fixed promptly, preventing further damage to the structure of the home and the belongings inside.

If you have been hit by a storm or want to be proactive call our SERVPRO team on (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

How Does a Fire Start?

5/7/2019 (Permalink)

Be mindful of heat, fuel, and oxidization.

Handling fire damage at your home can be a devastating task. To minimize the risk of disaster, there are preventative measures that can be taken to keep your household safe. Below is an overview of how fires start to help you better understand how to exercise caution in daily life.

Heat, Fuel, and Oxidization

Known as the fire triangle, heat, fuel, and oxidization are three elements that when combined, make a fire occur. In order to extinguish a fire, one of the elements must be taken away.

Heat

A fire cannot ignite or grow without heat. That’s why when fighting a fire, cooling agents are used, such as water or a chemical fire retardant, to diffuse the fire.

Fuel

In order for a fire to occur, there must also be a fuel source which allows combustion. The most common fuel sources are wood, chemicals, and fabric.

Oxidization

The last element is Oxygen, it is required for a fire to continue burning. That is why dirt and non-flammable blankets can be used to put out fires.

Stages of a Fire

A fire has four main stages:

  1. Ignition – It is when the fire is started. At this point, a fire extinguisher can contain it.
  2. Growth- Growth occurs when fuel is added to the fire.
  3. Fully developed- The fire becomes difficult to control.
  4. Burning out or Smothering- The fire either burns out or is smothered by another source.

What determines how bad the fire is depends on the stage it reaches. The damage is greater on fires that have gone past stage two.

Even when all the precautionary measures are taken, accidents still happen. If you have suffered from fire damage in your home, call our team at SERVPRO (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

Do’s & Don’ts of Kitchen Fire Safety

5/7/2019 (Permalink)

Make sure you do not leave cooking food unattended.

Approximately 166,000 homes are damaged by cooking fires every year resulting in hundreds of deaths and billions of dollars in damage. While homeowner’s insurance policies may cover fires that originated in the kitchen, there are measures that can be taken to prevent such fires from occurring. Below is a list of do’s and don’ts that will keep you and your family safe.

Have a Fire Extinguisher Nearby

A small fire extinguisher would be sufficient to keep a minor mistake from making major damage. It is a good idea to store one under your sink, and you must have it checked by a professional once a year. Having one could also possibly get you a discount on homeowners’ insurance.

Keep It Clean

Keeping your stove and oven clean is important because burnt food can ignite in high temperatures. Clean your stove, hood, and oven on a regular basis, and clean spills right away.

Do Not Attempt to Suppress a Grease Fire with Water

While throwing water on a fire is second nature, water will make grease fires worse because it will allow the fire to spread. Instead, put a lid on the pan to deprive the fire of oxygen. Other alternatives are to douse the flames with baking soda or use a fire extinguisher.

Do not Leave Cooking Food Unattended

Never leave the stove on when you are not in the room, it is crucial that you take action immediately after a fire breaks out, and you can’t do that if you are not there. If you must step out, have someone watch the food, or turn the burner off.

Even when all the precautionary measures are taken, accidents still happen. If you have suffered from fire damage in your home, call our team at SERVPRO (808)235-5015. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection!

Is It Safe Be in the Home After a Fire?

5/4/2019 (Permalink)

How does smoke affect the safety of your home?

The good news is the fire is over. But what’s next? You still need to deal with the aftermath, such as smoke damage. Smoke damage can be detrimental to the property, and to the health of individuals and must be addressed promptly. Here is what you need to know to effectively handle the situation.

What Are the Effects of Smoke on the House?

Even if the fire was controlled, smoke damage is still likely to spread to other areas of the home. It can permeate walls and air vents, as well as degrade the quality of air indoors. It can also decolorate walls and ceilings, soot and ash can be scattered on the floor. Smoke also has a strong odor and can linger in curtains, upholstery, and clothes in the house.

How Can Smoke Affect Health?

Inhaling smoke can cause a variety of issues. Breathing complications, skin irritation, and watery eyes are among those issues. The elderly and those with compromised immune systems tend to suffer the most. Since smoke, ashes, and soot contaminate the air inside the house, its side-effects can linger even after all visual damage is resolved. 

Why Hire a Professional Restoration Service?

Removing smoke from the home is much more complex than it seems to be, making it a job for professionals. They will evaluate the condition of the affected areas, including areas where soot remains such as furniture and carpets. Their equipment allows them to safely treat, clean, and eliminate odors and restore the home to its previous state. Call (808) 235-5015 to your local restoration company.

Top 5 places mold thrives in the kitchen

5/4/2019 (Permalink)

Keep your kitchen clear from mold.

Mold grows mostly in warm, damp places making the kitchen one of its main victims. If mold is growing in your kitchen it can cause health effects. If you are worried about mold in your kitchen, you might need a mold remediation service to eliminate it from your home and keep it away. Below are five places to check, and tips to take into consideration so you can determine if it is time to get a professional mold remediation service.

Top Locations for Mold Growth in the Kitchen and How to Fix Them

1. Beneath the Sink

It is important to check this spot regularly since it is often the home of leaky pipes, damp sponges and washcloths, as well as other moisture issues. The secret is to wipe down all surfaces with a clean cloth and a ½ vinegar ½ water solution.

2. Cutting Boards

Cutting boards are the place where food residue is found, making it the ideal candidate for mold. At least once a week, soak both sides of the cutting board in white vinegar for 10 minutes then rinse and let it air dry.

3. Microwave and Stove

Nothing makes mold thrive like the grease and food spatter that are commonly found in those places. The best way is to keep the appliances clean by wiping them down with hot water and soap and drying thoroughly.

4. Garbage Disposal

Moisture and bacteria from decaying food make this a prime spot for mold growth. One of the secrets to keeping mold from spreading is simply using it regularly: at least once a day. Another option is to pour ice down the sink and let the disposal grind it, following the ice, pour a cup of white vinegar to kill remaining bacteria.

5. Refrigerator Drip Tray

Since the drip tray is usually not seen every day, a lot of people become unaware of the possible mold growth that is happening there. To avoid mold remove it every 3-4 months and scrub it with dish soap and bleach.

In your time of need call your local restoration company on (808) 235-5015. We will make it "Like it never even happened."

Suppressing Regular Fire vs. Grease Fire

5/3/2019 (Permalink)

Make sure that you are always prepared to handle a fire situation in your kitchen the right way.

Fire detection systems are great for identifying fires everywhere. However, in the kitchen, anything can happen. It is important to be able to tell apart regular fires from grease fires because they are controlled differently.

Here are some tips to keep you, and your family safe, and how fire suppression systems can be helpful: 

Suppressing a Grease Fire:

Many people are inclined to believe that if there is a fire, you put it out with water; but when it comes to grease fires, water isn’t only ineffective, but it is dangerous since the vapor from water can cause the fire to spread and will actually worsen the situation! 

The best way to suppress a grease fire is by using a Class B Dry Chemical Fire Extinguisher. This equipment is the only capable to coat fuel with a layer of chemicals, preventing oxygenation.

Did you know? 

Cooking oil reaches its smoking point at 450F, if you don’t act quickly a grease fire may take over your kitchen.

Suppressing a Regular Fire

Paper, rubber, wood, textiles, among others, are combustible materials that are commonly found in households. That means, these materials have an ignition temperature, if they reach such temperature, they can create a huge fire in less than a minute. 

In order to prevent the fire from escalating, the best option is to have a foam extinguisher nearby, the foam will smooth the materials and cool them down.

Did you know?

Combustible fire is the most common type of fire. And NFPA stated that U.S. fire departments respond to an average of one home fire every 88 seconds. 

Fires are unpredictable, it is a good idea to not only have fire detection systems in place but also fire suppression systems. Our team can meet your needs locally on Oahu! We offer restoration services in your time of need "Like it never even happened." Call us at (808) 235-5015.

HURRICANE LANE

8/24/2018 (Permalink)

Hurricane Lane brings tremendous wind and rain, causing a flood threat to Hawaii.

Hurricane Lane weakened by Friday but forecasters and officials warned the Category 1 cyclone was still producing DANGEROUS rainfall totals that may result in FLOODING.

The center of the storm being about 120 miles south of Honolulu on Friday, is not expected to come ashore.  Though, the eye wall could pass DANGEROUSLY close to the central islands, including Oahu and Maui, in the coming days.

I understand that this is a very scary and difficult time for us all. The outcome is very unpredictable and may likely be devastating. In any case it is best to be prepared!

Wether the damage or flooding is minor or catastrophic damage SERVPRO of Kailua is ready and able to help! We service both COMMERCIAL properties and RESIDENTIAL properties, no matter the location. We are available 24 hours a day. We provide FREE inspections and estimates as well.

We work with ALL insurance companies and do accept self pay at a discounted price. We also can arrange for payment plans if need be. Whatever the case is we want to help through this difficult time!

Please do not hesitate to call us right away! We will get to you ASAP and in emergency cases we will be there right away.

PLEASE CALL US AT (808)476-0868 OR (808)235-5015 RIGHT AWAY! REMEMBER THAT THE LONGER WATER SITS IN YOUR HOME THE MORE DAMAGE IT WILL CAUSE, especially storm and flood water.


NO JOB IS TOO BIG OR TOO SMALL, WE DO IT ALL!

For more updates check out: http://www.hawaiinewsnow.com

Water Main Burst in Waipahu Retail Store

8/2/2018 (Permalink)

Muddy shoe store

Employees at this Waipahu, Hawaii shoe retail store got more than they bargained for when they arrived to work early Monday morning. A water main out side the store burst, flooding the  entire store with muddy, contaminated water.  Flood water is category 3, the highest category of water.

SERVPRO of Kailua North/Laie responded immediately and was able to get the business back up and running in no time! With our prompt and efficient production team the job only took a few days.

We are available 24 hours a day.  Our duty is to make it like it never even happened.  Call us today at (808)235-5015.  We provide free inspections and free estimates.  We are here to help!  No job is too big or too small, WE DO IT ALL!

Devastated by Fire

8/2/2018 (Permalink)

Devastating House Fire

A fire can happen in the blink of an eye.  No matter how safe or careful you are it sometimes just happens.  When fire takes over your home and life SERVPRO of Kailua North/ Laie will help you take it back. This home suffered a kitchen fire from a burner that was left on, on the stove top. 

SERVPRO of Kailua North/ Laie understands that after a fire your life can be in shambles. We take ever measure to restore your home as soon as possible so that you can have your life back.

We have a fast and friendly production team available 24 hours a day to help you with any and all disasters.  We make it "Like it never even happened." Call us at (808)235-5015.

Leaving your home during vacation

8/2/2018 (Permalink)

VACATION TIME!! 

Nobody wants to come home from the best vacation of their life to a flooded house. Floods ALWAYS seem to happen at the worst time ever. If you are planning to be away from home for a while take a few seconds and shut off the main water supply to your house.

As long as the house is empty and no one will need water inside or out side the house (like for wartering the lawn) you should be fine. It only takes a second and could possibly save you from returning home to a nightmare. If you have any questions please call us at (808)235-5015 we would love to assist you in any way that we can! We provide free inspections and free estimates and are available 24 hours a day, 7 days a week.

SERVPRO of Kailua North/ Laie one of the Nations Leading Restoration Company

8/2/2018 (Permalink)

We are equipped and ready for any and all sized disasters

SERVPRO of Kailua North/Laie is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (808)235-5015

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kailua North/Laie has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Kailua North/ Laie

SERVPRO of Kailua North/Laie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

SERVPRO Responds to the Scene Immediately

8/2/2018 (Permalink)

In emergencies SERVPRO of Kailua North/ Laie will come out to the site immediately.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Kailua North/Laie provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Kailua North/Laie arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (808)235-5015

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Kailua North/ Laie

SERVPRO of Kailua North/Laie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration.  From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Growth in your Home

8/2/2018 (Permalink)

Moldy wall in Kitchen Pantry

Indoor mold is a common concern in Hawaii as Hawaii's climate is a perfect environment for mold.  Over growth of indoor mold can occur for many reasons, the most typical setting we find an over growth of mold is in homes that have been unoccupied for a length of time.  The main reason for this is because of the lack of air movement in the home. When a home or business owner’s leave their property it is usually left lock up, window closed tight, and AC turned off. With our humid and moderate temperatures here in Hawaii a home without air movement can be a mold haven, a perfect place for it to grow undisturbed.

 Mold is present in almost every environment, indoor and outdoor. It isn't of much concern until the spore count ie, how much mold is present, reaches an unhealthy level. This is when health issues can arise. Mold is not only a health concern but it can also cause rot to occur on the surface it is growing on. This can weaken framing or cabinetry and decay sheet rock and flooring.

 If you find your home is in need of help due to an over growth of mold don't hesitate to call on SERVPRO of Kailua North/ Laie we are always here to help.

Like it Never even Happened

8/2/2018 (Permalink)

SERVPRO Of Kailua North/Laie provides 24 hours fire and water damage restoration services on the Island of Ohau.

We are available 24 hours a day for water and fire emergencies, large or small. When you are dealing with water damage immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We answer our phones 24 hours a day and are ready to respond any hour of the day.

Call us for help (808)235-5015

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kailua North/Laie has the specific water damage training and experience to help you through this difficult time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

The risks of living in a Condo.

7/10/2018 (Permalink)

Roof damage caused from water leak in above unit.

When you live in a condo unfortunately that means we are susceptible to all kinds of mishaps. Anything can happen in the condo above you.  Anything can happen even in the condo next to you.  They could accidentally leave a faucet on, have plumbing issues, have a water heater or appliance leak.  Or even a very slow leak that has gone undetected for long periods of time. This consequently may cause potential damage to the unit below.  This can also lead to mold and bacteria growth.  In these cases be sure you know who to call right away to prevent further damage. Our number is (808)235-5015.  We are available 24 hours a day 7 days a week.  No job is too big or too small, we do it all!

Appliance Malfunction and Leaks are far more Common than we Think.

7/10/2018 (Permalink)

Water damage to Ceiling Caused by a Dishwasher Malfunction Upstairs.

Appliance malfunctions are one of the most common reasons water damage affects today’s homes. A slight breach in the gasket on a washer or a small leak in the pipes leading to an automatic ice maker can slowly damage the walls or the floors of your Kailua home in hidden areas. SERVPRO technicians receive training to locate and restore the many paths water takes to intrude and damage structures of your home. 
 
Our crew locates the leak and arranges for repair and then gets to work on the damage done by the water. As we work through the areas saturated we look for mold growth, which is common when water leaks over time. If found, we add mold remediation to the agenda; our technicians are trained in the EPA mold abatement protocols. 
 
SERVPRO crews extract any visible water and set up air movers and dehumidifiers to reduce moisture in the air and fixtures. We recommend you run your AC units as well to lower humidity. The team monitors moisture levels, and we remove our equipment only when the proper levels are attained. 

Often Times the Most Damage is caused by the Smoke, not the actual Flames.

7/10/2018 (Permalink)

Fire damage caused by the Smoke.

When fire takes over your home and life SERVPRO of Kailua North/ Laie will help you take it back. This home suffered a kitchen fire from a burner that was left on, on the stove top. 

In many cases, the most damage is caused by the smoke and not the actual flames from the fire.  The heavy smoke leaves sut, or a black residue to walls and all the contents.

SERVPRO of Kailua North/ Laie understands that after a fire your life can be in shambles. We take every measure to restore your home as soon as possible so that you can have your life back.

We have a fast and friendly production team available 24 hours a day to help you with any and all disasters.  We make it "Like it never even happened." Call us at (808)235-5015.

Mold Damage in Local Business

7/10/2018 (Permalink)

Do not lose Business caused by something Preventable.

Do not lose business, money, or your time due to letting water damage go untreated and turn into mold damage.  Mold damage more often than not can be prevented! Get any suspicious moisture or wetness checked out right away.  Often times the area or material may seem dry to the naked eye.  But according to our high tech non invasive infra red moisture meters it may say otherwise. Remember to get it treated right away.  The longer something is wet or goes untreated leaves a greater risk for mold growth causing damage.

 If you find your home is in need of help due to an over growth of mold don't hesitate to call on SERVPRO of Kailua North/Laie we are always here to help (808)235-5015.

Small mistakes can lead to Big Disasters

7/10/2018 (Permalink)

A sink was left with the faucet slightly on overnight, causing sever damage to garage.

Sometimes its the little things that can cause the most and biggest damage.  They are often things you would least expect too.  For example, leaving a faucet not completely turned off, a toilet over flowing, a pipe bursting, something on the stove gets extremely burnt, water containers crack, or a water heater leaking or exploding.  

Many of these cases are out of our control and are inevitable and can happen to anyone.  It is important that you know what to do in these cases to prevent further damage.

In these events do not hesitate to call SERVPRO of Kailua/North Laie (808)235-5015.  We are available 24 hours a day 7 days a week.  No job is too big or too small, we do it ALL!

Storm Damage can Occur Unexpectedly

7/10/2018 (Permalink)

SERVPRO of Kailua North/Laie specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Oahu, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams [[Click to your disaster recovery page]] that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today SERVPRO of Kailua North/Laie

(808)235-5015

Water Remediation is the most common type of restoration services on our Island.

7/10/2018 (Permalink)

SERVPRO of Kailua, North/Laie is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.  Which can also turn into mold damage or growth.

We Answer the Phone Ready to Help
Call Today - (808)235-5015

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Kailua, North/Laie has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Kailua, North/Laie

SERVPRO of Kailua, North/Laie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire from Cooking

3/6/2018 (Permalink)

Fire Damage in Waikele Kitchen

This photo is of fire damage to a home in Mililani, Hawaii.  Caused by cooking on the stove.  The contents that were being cooking got so burnt that it caused smoke and soot (black char) damage.

We are skilled in all phases of fire damage restoration, including extracting all water and other fire extinguishing foams, ensuring the safety of your home's structure. Removal, and restoration of all burnt materials, refinishing and repainting of walls and ceilings, deodorization, and much more come with our services. When we finish, your family can return to a home that looks and feels “Like it never even happened.” 
 
Call us, SERVPRO of Kailua North / Laie, at (808) 235-5015, whenever you have fire damage or any other situation that prevents you from enjoying your home we service all of the island.

Places For And Causes Of Mold Damage In Kaneohe

3/5/2018 (Permalink)

SERVPRO Tip--Reduce Moisture and the Relative Humidity RH in Your Kaneohe Home to Help Prevent Mold Damage

SERVPRO Advises on Mold Prevention Tips and General Information

It is relatively common knowledge that mold and mildew growth are constant challenges to residents of the Islands. Our state enjoys almost daily rain and average humidity percentages ranging from the mid to high 60's to over 80. Consistently reported precipitation and tropical temperatures and humidity provide microbes plenty of moisture needed to flourish in Kaneohe. Our mold remediation teams share strategies to control these frequent fungal growth problems.

Plumbing and roof leaks also contribute to mold damage in Kaneohe. Regular and expert repair and maintenance improve your odds when taking proactive steps to limit mold spores’ access to moisture. Some homeowners feel discouraged when their vigilance in home maintenance and humidity control still does not rid their homes of mold issues. We encourage frustrated residents living in this sheltered cove of Kaneohe Bay to discuss other possibilities underlying a persistent mold problem with our experts.

Some of the places molds can hide and grow are not where a homeowner might think to look. Because most Hawaiian homes rest on a slab foundation or post and pier construction, any water that overflows from appliances or mechanical systems located on the lowest level of a dwelling can pool if not drained properly. A washing machine or water heater might have a drain pan collecting excess moisture, providing an excellent environment for mold growth. Furthermore, SERVPRO sees circumstances where appliances sit on wooden platforms, exposing those organic materials to saturation and then mold risks.

Installing hoses or piping that drains the water to the exterior from the pan is a reliable solution to these mold hazards. SERVPRO mold remediators then can contain and remove the colonies, finishing by applying topical antimicrobials. Without the standing water, recurrence is far less likely.

Similarly, areas where water is expected, need not be continual mold incubators if experienced technicians evaluate the need for additional safeguards. A bathtub or shower in a Hawaiian home can handle anticipated water from the faucet as well as unanticipated moisture from the slab foundation or crawl space below. Shower pans and moisture impervious cement backer board installations help contain shower and tub water inside suitably installed and caulked fixtures. They then drain appropriately into the waste system and out of a home. Where subflooring is subjected to rain runoff and groundwater moisture, an upgrade to the appropriately rated vapor barriers is critical. Although SERVPRO can remediate bathroom mold outbreaks time after time, a more in-depth search for the cause minimizes or eliminates the need.

Rely on SERVPRO of Kailua North / Laie for your mold damage remediation and prevention needs. One call to (808) 235-5015 gives you access to the knowledge and solutions our team offers for the unique mold damage issues faced by residents of Hawaii.

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Treating Water Damage in Your Kailua Area Bungalow

2/28/2018 (Permalink)

Clogged gutters can bring rain water into your home instead of directing it away. Contact SERVPRO to inspect your gutters as well as other things.

SERVPRO Offers Many Types of Effective Services Which can Remediate or Prevent Water Damage for Bungalow Owners

One of the most common causes of water damage in Hawaii is, of course, natural disasters. However, the location of the property and the materials used to build the property all play a significant role. Leaks from plumbing fixtures also plague bungalow owners, where water seeps into cracks, tiles, and walls, taking a toll on unprotected materials.  

Having a plumbing issue in your bungalow can lead to severe water damage in Kailua if not taken care of correctly. The time it takes for you to make a decision can drastically increase losses you might experience. With the help of a qualified professional, you can keep an eye on areas that regularly cause problems and stop extreme situations before they happen.

SERVPRO’s IICRC-industry certified technicians can perform an inspection of your property that gives you a close look at what you have to deal with to make your bungalow safe. It helps to check your heating and air-conditioning system for leaks, proper drainage, or installation problems. Your roof might pose problems as well with bent, damaged, or clogged gutters and downspouts.  

SERVPRO offers a variety of services to fit your unique situation, whether you have a plumbing issue damaging your cabinets and flooring in your kitchen, or problems with the structure, framing, or foundation of your bungalow, we can help. Our technicians help you get ahead of problems before they get out of hand, and a detailed plan to restore water damage that already occurred.

SERVPRO’s professional water damage restoration services help you prevent wood rot, corrosion, moisture buildup, and mold growth. Our technicians give you access to all of the equipment necessary to extract excess water, entirely dry the affected areas, and help protect your investment property.

Contact SERVPRO of Kailua North / Laie for quality cleanup and restoration services 24-hours a day, 7-days a week. Get quality help, when you need it, from a company that manages your entire restoration process. We keep you and your insurance agent informed throughout the process to help make the entire experience as stress-free as possible. (808) 235-5015

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Water Damage to a Home

2/27/2018 (Permalink)

Severe water damage to paint

Often times many think "Its just water" "We can clean it up ourselves" not realizing the effects of water damage.  After 72 hours of a water loss if the drying process has not began there's a chance of microbial growth which can then lead to mold.  As time progresses so does the category of the water.  Which can be much more expensive and tedious of a job to get done.  Water also can absorb into flooring, paint, belongings, and walls which may cause total losses and will need to be completely demolished and removed.  Some may belongings may be able to be salvaged but not all.

We do provide free inspections and estimates. Call us today (808)235-5015 we have a response team ready to go at all hours of the day! 

Professional Restoration Is Essential After A Kailua Home Fire

2/26/2018 (Permalink)

Wave Aloha to Fire & Smoke Damage to Your Kailua Home with SERVPRO's Cleanup & Restoration

Trust the SERVPRO Team for Fire & Smoke Damage Cleanup and Restoration

Experiencing a fire in your Kailua home is frightening for you and your family. Once the firefighters complete their work and return your property to your control, it is natural to be confused about the proper steps to take to recover from the disaster. We provide homeowners trustworthy assistance in these situations, with the equipment and experienced crews needed to clean and restore your home post-fire.
 
Even if the fire damage seems minor, your Kailua home dramatically benefits from a professional assessment. Standard cleaning procedures often make the damage worse. Speed is critical as the residues from the combustion of various household materials start a progressive damage cycle within minutes of their creation and diffusion throughout your home. Our team of fire damage restoration specialists works fast using their extensive training and periodic updates on IICRC protocols.
 
The industry standards that guide SERVPRO crews ensure cleaning methods chosen and used are appropriate to the fire damage situation in your Hawaiian home. We evaluate the characteristics of the sooty residues and match techniques to what we confront. Loose, ashy remains respond well to HEPA filtered vacuuming and dry sponging. Stickier coatings require a spray and wipe approach, and those that have progressed to hardened, lacquer-like films can need solvents and abrasive cleanings.
 
Our crew inspects HVAC systems to make sure soot does not continue to circulate, cleaning ducts if indicated. SERVPRO treats the entire dwelling as soot and smoke moves throughout the space, fueled by heat and encouraged, ironically, by open windows and cross ventilation. If we fail to remove all evidence of the fire, structural damage progresses, and your belongings deteriorate. We work to clean, deodorize, and seal all spaces affected by soot and smoke.
 
SERVPRO experts can remove soot and smoke damage, and odors, from personal and household belongings. We sometimes complete this remediation on-site, including carpeting and furnishings. Other items have better outcomes when cleaned elsewhere. We arrange for dry cleaning and laundering of clothing, linens, and window coverings. A pack-out of affected goods allows our team to concentrate on a range of cleaning and odor eliminating strategies for these articles away from your dwelling, while other crew members complete the restoration and deodorization of your home.
 
Count on SERVPRO of Kailua North / Laie to meet your needs when fire damages your Hawaiian home or seasonal dwelling. Call us at (808) 235-5015 immediately after you receive the all-clear so we can partner on a plan that restores your property to pre-fire condition.

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The Lingering Effects of a Kitchen Fire in Your Kaneohe Restaurant

2/6/2018 (Permalink)

Fire and smoke damage in your restaurant can cause panic as to when you can re-open. Contact SERVPRO right away for remediation.

Team SERVPRO Arrives Quickly to Remediate a Fire at Your Business Location

Your Kaneohe restaurant rarely can prepare for the possibility of even a small fire. The lingering effects of a kitchen fire can affect the entire building, making it difficult for your doors to stay open. Since such a significant portion of the year is heavy laden with tourism and non-local traffic, even small portions of time without your doors open to the hungry public can be highly damaging to profits.

While you might not have had much (or any) structural concerns following the recent blaze, there are lingering symptoms that make it difficult for guests to enjoy their meal. With any aspect of commercial fire damage to your Kaneohe restaurant, our certified restoration specialists at SERVPRO can help you to set things right.

One of the primary concerns that linger after a recent fire is the smell. From either smoke damage or charring, this is a scent that assuredly overpowers the aroma of the cuisine you are cooking and takes away from a guest’s experience. Using sophisticated equipment such as foggers, our SERVPRO technicians neutralize noxious molecules with the dense (and odorless) chemical compound emitted by the foggers.

Smoke and soot damage can be another potential problem for the customers that you want to bring in. If this is all in the kitchen area, it poses a threat to the meals that you are preparing and should be dealt with right away. Utilizing scrubbers with filters on them, our professionals deeply clean surfaces affected by the recent fire. Depending on the severity of the present smoke and soot damage, this cleaning can be done with a wet solution or with a dry scrubber.

Restoring the damaged areas or equipment affected by the fire is another aspect of our process and one that should also get held in high regard towards re-opening your establishment to the public. The contents of your restaurant that became damaged by the flames can often get restored to their preloss conditions provided that our team gets to these items quickly.

There is no right time to have a small fire in your restaurant, but having SERVPRO restoration services can make the process a little easier to manage. If you are struggling with lingering symptoms of a recent fire, contact SERVPRO of Kailua North / Laie. Our emergency response team is available 24/7 by calling (808) 235-5015.

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Restoring Flood Damage To Your Kaneohe Home

1/23/2018 (Permalink)

Severe weather is not always the cause of flooding.

Restoring Flood Damage

Severe weather is not always the cause of flooding. As you well know, those who live in Kaneohe experience over 37 inches of rainfall on average every year. When you have instances where much of this rainfall is happening in short proximity, the ground is unable to keep up with absorbing the water, and this causes water levels to rise and flooding to occur all over the island. While many in the area have sufficiently waterproofed their home, and taken preventative measures against the possibility of this disaster affecting the inside of their homes, no plan is entirely full-proof.

Depending on the measures taken, and how long ago they got taken, your Kaneohe home could still be at risk for this natural disaster to impact your lower levels. Foundations that were improperly constructed or not adequately waterproofed with drain systems around the house are the most likely of culprits to experience degradation of their foundation over time. Once water has even the smallest access point, it is a short while before larger cracks can form from water flow through the block.

The problem is, most people are not aware of a dire situation until the damage has already happened. If you are currently staring at a flooded basement or lower level of your residence, professional restoration services can help to bring your home back to its original state. In fact, our slogan “Like it never even happened” is a testament to the thorough and detailed work that our technicians do to restore flood damages to your home.

The primary focus of our SERVPRO team is extraction and prevention of further damages. When we first arrive, the team locates the source of the flooding and seals off the cracks and holes to prevent water penetration altogether. Extraction begins around this same time, utilizing pump trucks from our fleet to efficiently pull all of the water from the area quickly. The drying process is the next step, which uses both dehumidification equipment and air movers to dry up the region. Once this gets completed, our technicians can assess any lingering damages or structural weaknesses attributed to the flooding incident.

Our focus is bringing your home back to the condition you recognize and helping to ease your mind and walk you through our restoration process through every phase. The SERVPRO of Kailua North / Laie team is available 24/7 for any emergency restoration needs you might have. You can reach us at (808) 235-5015.

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Mold Damage Minimization In Kaneohe

1/22/2018 (Permalink)

Humidity in Kaneohe Can Cause Mold Development -- Call SERVPRO for Remediation

SERVPRO Provides Tips and Remediation for Mold Infestations

The warm and humid climate in Kaneohe is very conducive to mold and mildew issues. Homeowners are likely to see or smell moldy areas frequently if they take a casual attitude toward the conditions prevalent in Hawaii that support the fungal growth. Mold remediation services are available from our trained technicians, but we also want to help our customers with some tips that are effective in preventing mold issues in your home.
 
Kaneohe enjoys a tropical climate, with near perfect conditions for mold damage. This tradeoff can feel inevitable, but there are some things an educated homeowner can do to limit mold growth and the damage that follows. Although our technicians hold certifications as Applied Microbial Remediation Technicians (AMRT), our ultimate focus is on working with you to devise strategies that significantly reduce the risk of active mold colonization in your home.
 
A review of your HVAC system is a good place to start. Be sure that you change the air filters regularly, replacing them with high-quality options with the proper MERV ratings for your system and conditions. SERVPRO can have your ductwork inspected and cleaned when necessary. Check to make sure that vents covers are cleaned of dust often and not blocked or covered.
 
One thing you may miss is to limit the items stored near or in the closet or room where your AC is located. Too many items in the area increase the incidence of dust, moisture, and other debris or substances that may be pulled into the system. Clean and vacuum all areas regularly, using a HEPA filter to reduce mold spores.
 
Maintain an interior temperature of 72 to 80 degrees, using the AC if necessary on a regular basis. For air conditioners to reduce humidity, they must run long enough to condense the excess moisture in the air, so you may want to cool the temperature down further on a consistent basis. Exhaust fans in the kitchen and bathroom must be used every time a pot boils, or a shower is taken. Clothes dryers must vent to the outside, and lint filters and the ductwork should often be cleaned. Functioning mechanical fixtures helps to guard against excess moisture, keep the relative humidity RH level consistent.
 
Be vigilant about keeping floors, sinks, tubs, and counters dry between uses. Spills cleaned up immediately pose little risk of feeding mold. Small leaks in plumbing or caulking need immediate attention and repair as their adverse effects accumulate over time. A rain that blows in must be mopped up fast. On pleasant days open doors and windows to encourage air flow.
 
Partner with SERVPRO of Kailua North / Laie to find ways to reduce your risk of mold and mildew development. Call us at (808) 235-5015 to remediate current mold damage and then access our knowledge to make decisions about home maintenance that avoid mold growth going forward.

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SERVPRO Knows What to Do When Fire Damage Strikes a Gallery in Kailua

1/10/2018 (Permalink)

Kailua Fires Get Fast Cleanup and Restoration from SERVPRO

When Fire Strikes in Kailua Move Fast to Mitigate Damages

When an art gallery suffers fire damage in Kailua, the situation can become very different from other business environments experiencing a similar disaster. Galleries of all sorts tend to contain items that are simultaneously valuable, fragile, and important from a cultural standpoint. Without appropriate care and attention, the contents of the gallery may become permanently and irreversibly damaged. Whether your location contains modern, classic, Western, or Native Hawaiian art, SERVPRO provides the expert care and quality of service necessary to handle such a disaster.
 
Faster to the Disaster     
In the aftermath of fire damage to a gallery in Kailua, time can be critical to saving some of the most sensitive items in the building. Chemicals in smoke and ash may begin to change and destroy certain artistic materials and compounds fundamentally. We keep our representatives and technicians ready on a 24/7 basis to respond to reports of fire, flood, and other types of damage to get there hopefully before anything drastic can happen. Once our technicians and inspectors arrive on the scene, they can evaluate items in and around the damage site for their condition, risk, and value, and act accordingly. Final decisions for salving and attempting to preserve artifacts rest with the client and insurance carrier.
 
Expert Care
Speed is far from the only consideration we must make when dealing with a fire-damaged establishment of the fine arts. Delicacy and thoroughness are equally essential to avoid further damage to both the building and its contents. We have many protocols in place to protect against evolving situations and extraneous variables, and when our technicians cannot adequately provide treatment for a specific item or material, we maintain a list of contacts with local specialists who know how to handle these objects. When you call SERVPRO to care for your gallery after a fire, you call a trusted, capable, and careful company able to take on even the most challenging of tasks.
 
SERVPRO of Kailua North / Laie is a local provider of fire damage mitigation and restoration service. If a blaze has hit your business, call us at (808) 235-5015.

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Air Conditioning Water Damage To Your Kaneohe Home

1/2/2018 (Permalink)

Kaneohe Water in the Wrong Places Means SERVPRO is Needed for Clean Up

Secondary Damages Often Occur After Appliance Malfunctions, Gets Things Dried Out Fast, Call SERVPRO

Air conditioners are an everyday staple in nearly every Kaneohe home. While they can be a luxury that makes for some comfortable living, they are still appliances that are mechanized and inevitably bound to malfunction and fail. For window units in homes that don’t feature central air stations, these failures can leave substantial water on the floors and walls of the area.

There are numerous reasons why you want to seek professional assistance for the water damage to your Kaneohe residence. First of all, you probably do not have the tools and equipment to assess the full extent of the damage. You also do not likely possess the equipment or experience to extract and thoroughly dry your home following such an incident, which failing to do this can result in further damages and lingering structural concerns.
 
Our SERVPRO emergency response team act quickly to reach your home and begin the restoration process right away. With situations like pooling water, the faster the water can get extracted and the area dried, the less likely that lasting damages occur. The initial assessment of the damage first ensures that water is done leaking onto the floor and that the damaged unit is removed from the area to prevent further issues.

Extraction and drying follow this step. Our SERVPRO IICRC certified technicians then bring out sophisticated instruments like our infrared cameras to measure moisture and assess internal damages to the walls. The further scanning of the area ensures that all of the areas get wholly dried and that the moisture and heat inside of the walls of your home do not combine to produce mold colonies.
 
Ultimately, our job is not completed until the homeowner can be shown that all of the water has been removed and the damage that it caused has been successfully restored. As this is part of our commitment to customer satisfaction, SERVPRO of Kailua North / Laie should be the team you think of when you are facing your own water emergencies. You can reach our emergency response team at any time by calling (808) 235-5015.

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Restoring and Protecting Your Home Through Remediation of Mold Damage in Kaneohe

12/24/2017 (Permalink)

Homeowners are often devastated and overwhelmed when they find mold in their home. Contacting SERVPRO gets you a trained technician ready to help.

Certified SERVPRO Technicians Remediate a Current Mold Infestation While Offering Tips to Prevent a Recurrence

It is never pleasant to find microbial growth taking place in your Kaneohe residence. Mold and mildew should warn you of the presence of unwanted moisture in your home. This moisture permits ever-present microbes to proliferate rapidly.

It is possible for houses in Kaneohe with mold damage to suffer in other ways. Water damage to both materials and personal belongings and an uncomfortable indoor environment can both happen when moisture rises too high. SERVPRO can help restore the areas damaged by mold, prevent other damage from happening, and restore humidity to more comfortable levels in your home.  

Our technicians, certified in Applied Microbial Remediation (AMRT) by the IICRC, are ready to perform the work required to make your home “Like it never even happened.” Mold can appear anywhere in your home that contains too much moisture. We ensure that we remedy this problem first so that mold cannot grow in the future. Using 0.6 mil thick plastic, we completely enclose the area in question.  

We want to ensure that microbes cannot migrate within your home, so we install at least one air scrubber. Forcing the air out through the plastic tubing faster than it can seep in through any minuscule cracks produces negative air pressure in the room. Negative pressure prevents any dust, spores, or other microscopic particles from entering other parts of your home. Hospitals use this technique because it effectively contains highly contagious diseases and prevents their spread.  

As we remove all of the mold-affected materials from your home, we double bag these inside plastic bags. Bagging the materials in this manner makes it safe for us to dispose these items at the curb. Vacuums with HEPA filters efficiently remove fragments and dust from the area. Elimination of damaged materials like drywall, fiberboard, and paneling and dust leaves the area ready for a wipe down with a liquid biocide.  

SERVPRO of Kailua North / Laie assists local homeowners to efficiently combat mold damage in their properties, no matter the size. We want your family to live in a safe and healthy environment, so our services and phone are always available, every day of the year. Contact us at (808) 235-5015 so we can help protect your home from microbial growth and the harm it can cause.  

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Protect Your Kahaluu Area Home From Fire Damage

12/4/2017 (Permalink)

SERVPRO Provides Help for You to Mitigate Fire Damage in Your Kahaluu Home

SERVPRO Offers Advice and Programs to Mitigate or Prevent Smoke & Fire Effects to Your Kahaluu Property

It is the oldest story told, people like to think that it could never happen to them. However, even if you are extremely careful, follow every guideline, and are continually working to make your Kahaluu home a safer place to live; fires can occur.  

If you have never had this experience, or are currently recovering from fire damage on your Kahaluu area property, there is help available. With the right training, a technician can help reduce the possibility of fire happening and make your home safer for everyone involved.

With a short inspection of your property, SERVPRO can help locate potential problems and catch hidden dangers before they have an opportunity to cause significant fire damage in your home. However, we also specialize in helping you recover from disasters like this that strike when you least expect them. While it is a part of our job to help you recover quickly and efficiently, SERVPRO technicians also like to provide you answers to help you understand everything that is happening. You benefit from our knowledge and experience, serving as a way to relieve stress and discomfort involved in situations that may produce varying results.

Our technicians have access to advanced equipment and resources allowing us to respond; Faster To Any Size Disaster. Giving you an opportunity to save many of your household contents including furniture, appliances, and personal belongings. SERVPRO’s cleaning technicians, train in every possible situation, producing excellent results you can count on to recover fast.
Many homeowners take advantage of our proactive services by utilizing our ERP APP available online through multiple devices including a personal computer, laptop, smartphone, or tablet. Through our Emergency READY Profile mobile APP, you can develop a relationship with us before experiencing any problems and share critical information that makes responding to your call for help easier and helps to mitigate fire and smoke damage.

Contact us at SERVPRO of Kailua North / Laie for additional information about available services or to begin restoring your home, today. We are available 24/7, year-round, never hesitate to give us a call. (808) 235-5015

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Kailua Homeowners Often in Path of Flooding

11/30/2017 (Permalink)

When rain brings floodwaters into your home, it is time to contact SERVPRO for drying out and remediation services. Call quickly for best results.

SERVPRO Certified Technicians and Project Managers Aim to Dry Out Your Property Quickly to Help Prevent a Mold Infestation

Rainfall totals in the Kailua area are over 50 inches per year, similar to other areas of Hawaii, but well above the nationwide average of 39 inches. Two out of three days show some precipitation, and there is always the possibility of significant rainfall on any given day. The surrounding mountains collect and send water our way as well, all factors contributing to a constant threat of flooding. Our business is to help if our watery climate or infrastructure imperils your property with flood damage.
 
Terracing of neighboring yards and drainage canals from nearby highways and streets augment the effect of heavy rainfall on your home, causing flood damage in Kailua. Poor maintenance on the part of others, allowing debris to build up and block the intended flow of rainwater runoff, has the unintended consequence of filling your lower levels with water, silt, and other residue. Assisting your recovery from this disaster is one of our core services.
 
Water is a powerful destructive force, not only soaking your home’s building materials and contents, but also threatening the integrity of its foundation and structure. SERVPRO is well aware of the devastation flooding brings to a home, particularly when the water comes fast and contains dirt, rocks, and other items collected as it surges. When we arrive at your home, our experienced managers check first for safety concerns, including structural stability and the threat of electric shock or breached oil or gas lines.
 
Then our highly-trained crews dig in to remove water, mud, and other residues. If your power is out, our truck-mounted pumps and extractors operate off our generators, avoiding any delay in getting the restoration work started. We have equipment resources that permit us to remove significant accumulations of silt and debris as well as the flood waters. Flood waters are almost always contaminated with chemicals, animal waste, and, potentially, with human waste. The advanced courses SERVPRO’s crew members master concerning gray and black water containment, removal, and disposal support our efforts to get your home back to a clean and sanitary condition.
 
Drying of the structure and contents is the next step. Air movers and dehumidifiers pull moisture out. If you have quantities of soaked personal belongings, the SERVPRO team inventories, moves, and stages them in a dry area where informed decisions can be made for their restoration or disposal. We offer state of the art document drying off-site, and recommend recovery strategies for furnishings, clothing, and other household items.
 
SERVPRO of Kailua North / Laie is always ready to meet your flood damage needs. Help is a just a call away. The line is answered 24 hours a day, 7 days a week at (808) 235-5015.

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Defending Your Kailua Home from Fire Damages

11/7/2017 (Permalink)

Enjoy the Beach While SERVPRO Cleans Up Your Kailua Home

Prevention Is a Wise Proactive Effort for Potential Fire Damage to Your Kailua Property

Your home is an essential possession in your life. It is the one place that your family universally treasures, and a place where so many of your favorite memories are made. Unfortunately, structure fires and smaller damaging blazes can upend your cherished homestead very quickly. It is best to keep an active defense against potential fires, and if you do, fire damages to your Kailua home might not end up being so severe.

So, how do you prepare for fire damages to your Kailua home? You start by giving yourself the tools to put out fires as they may occur, long before we here at SERVPRO ever have to get involved. All across the Islands, many homes are ill-prepared for an unexpected fire. There are no precautionary items (fire extinguishers, smoke alarms, or sprinkler systems) in place to help quell a fire just as it begins.
 
While it is not uncommon for homes to have smoke detectors, you should regularly check these devices to ensure that they are working correctly. Not only is this going to give you an opportunity to escape your home safely should the fire be too much to attempt to snuff out on your own, but it might also give you a quick jump on the problem to put the fire out with an extinguisher.
 
It should be noted that calling in the fire marshall to assess that the fire is truly out, and your structure is safe for reentry is common sense. Once you have the all clear, give SERVPRO a call and let us help you assess the fire damages. Our team is well versed in fire restoration projects and can give you a step by step plan to repair the damages including eliminating any persistent odors.
 
While no one wants to have to deal with fire, SERVPRO of Kailua North / Laie can quickly assess the damage and help you to get things back to normal quickly.  (808) 235-5015.

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Areas that Are More Susceptible to Water Damage in a Typical Kahaluu Home

11/1/2017 (Permalink)

SERVPRO Inspects Hot Spots for Water Leakage to Help Prevent Water Damaging Events

Water damage in a typical Kahaluu home does not affect all the areas equally. Some areas are more susceptible to this risk than others. With this being the case, it is important for every homeowner in the area to be familiar with some of the potentially hardest hit areas. It is only in this way that appropriate mitigation strategies can be adopted.

The years and years of SERVPRO’s operation in the field of combating water damage in Kahaluu makes it qualified to offer homeowners information on this issue. Our accumulated work experience and acquired expertise make us a viable partner to restore water damaged homes. For a start, areas beneath the sinks are perhaps the most vulnerable. This is for the sheer reason that sinks handle the lion’s share of all the water that flows in a typical home. Negligence is also a key factor. This is mainly because users of kitchen faucets have time and again failed to close them tightly after use. Bathrooms come in second, as SERVPRO has consistently noted. These two facilities handle quite a large quantity of water, second only to the sinks and kitchens.

They also contain pipes, faucets, and drainage channels that are prone to leaks and damages. Areas underneath water heaters and roof gutters are the third worst affected. SERVPRO technicians often restore these water damaged areas during a service. When unable to contain the excess water, damage is the result. In times of excess precipitation, the basements are often badly hit. Their location below the ground level greatly hampers their drainage.
 
As such, they can flood or contain excess levels of moisture. They also suffer other negative consequences of excess accumulation of water. Identifying hot spots can help prevent, mitigate, and reduce costs and efforts for water damage restoration. Rely on SERVPRO of Kailua North / Laie to restore your property to its preloss condition. Call us 24/7 at (808) 235-5015 for a prompt response.

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When Commercial Fire Damage Keeps Your Entertainment Venue Closed

10/18/2017 (Permalink)

If a fire spreads and causes damage to your venue during a luau, call SERVPRO to remediate the damage quickly.

Rely on SERVPRO for Immediate Fire Damage Restoration Services

Many times, luaus in Kaneohe make use of fire or burning torches. Rarely do accidents ever occur. However, when they do, fire damage can happen rapidly. This can leave guests upset, but an immediate response from management can significantly help calm fears. This response also needs to include mitigation of any areas affected.

Kaneohe hotels and other venues that offer entertainment to guests and the public at large can mitigate fire damage more easily with the help of a professional team. SERVPRO can assist you every step of the way whenever there is damage from small or large blazes. We quickly clean up the soot and oils involved in the fiery displays and remove any damaged materials.

Our professionals can help repair any stages that sustained fire damage from the fire along with areas behind the stage. Restoring fabric backdrops and other props with laundering or hand cleaning can often suffice. Other times, we need to pack these items up for more thorough cleaning at our facility. We return these as soon as possible in like-new condition.

Soot can cling to everything, and oil-based fire produces some of the worst types of soot. However, we have the techniques and tools needed to complete even the messiest jobs. Brushes and cloths remove soot before it can dull surfaces of metals and glossy plastics. Cleansers help us do much of the work by loosening the soot from the items' surfaces.

Unfortunately, not all items can be cleaned or laundered sufficiently. Some items become destroyed by even the smallest fire because of their materials or their fragility. SERVPRO can help with inventory lists of all disposed of items, also, so you can more easily replace the exact items lost. However, restoring items instead of replacing them is often much more cost-effective.

The highly trained professionals at SERVPRO of Kailua North / Laie enjoy luaus and know that they remain a vital part of our culture and our economy. We want you to reach out to us at our local number, (808) 235-5015, whenever fire damage might keep you from holding your next show.

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Why You Need Mold Damage Remediation Before Selling Your Hauula Home

10/13/2017 (Permalink)

At SERVPRO, we say no to mold infestations and say yes to mold remediation.

Learn Why Professional Mold Remediation is Key in Hauula Homes


Are you thinking of selling your home in Hauula? If you are ready to sell up, you probably have a very long list of things you need to do. Before a house sale, there is so much to do, including finding an estate agent, getting your home neat and tidy for potential buyers, putting it on the market, showing interested parties around and, of course, finding your new dream home. Hauula mold damage is probably the last thing on your mind.

However, SERVPRO recommends checking for signs of mold damage and getting fungal remediation before you try and sell your home in Hauula. Interested buyers will order a home inspection before negotiating a deal with you, and some savvy buyers these days even order a specific mold inspection.

Finding fungus in a possible new home is a quick way to turn buyers off. Mold devalues your home and makes it look unkempt and uncared-for. Visible mold is also a clear tell-tale sign of damp, and nobody wants to move into a home that has obvious damp and mold problems.

Before you sell your house, carry out a thorough examination for mold. Look in all the hidden, damp corners where the fungus loves to grow, and look for signs of colonies such as black, green or brown patches.

SERVPRO’s mold remediation experts are on hand to help you deal with any issues you discover. We start by establishing containment so spores cannot travel to other areas of your home, and we use negative air machines to vent contaminated air to the outside.

Next, we clean all signs of the visible mold, so your home looks fresh and bright. Finally, we use dehumidifiers to lower the humidity and discourage fungal regrowth.

Because damp is vital for mold proliferation, we recommend you deal with any damp areas before putting your home on the market. If you discover leaks, broken roof tiles, or damage pipes or appliances, get them fixed as soon as possible. Consider buying dehumidifiers to keep humidity down and hold mold at bay.

Locally Owned Company with National Resources

For help with fungus in Kailua, Laie, Kokokahi, Kaneohe and surrounding areas, call SERVPRO of Kailua North / Laie at (808) 235-5015 today.

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Create A Disaster Kit In Case Of Flood Damage In Hauula

10/2/2017 (Permalink)

Water on the Beach in Hauula, No Flooding in Your Home

SERVPRO Tips to Mitigate Flooding Harm

It is not always easy to predict flooding. However, advanced weather tracking makes it easier these days and weather channels frequently predict flood damage from storms and hurricanes. Preparedness is important – by the time the inclement weather occurs, it is often too late to prepare or make any emergency arrangements. SERVPRO recommends residents of Hauula build a disaster kit in advance, so they are ready when the waters rise.
 
Everyone hopes that it is possible to be safe at home when flood damage occurs in Hauula. However, it is not always possible to predict damage to your house, or how local services and amenities might be affected by torrents of water. Because flooding is unpredictable and might cause problems with everything from food and water supplies to power outages or lack of access to medical care, it is a good idea to plan as much as you can.
 
Your kit needs plenty of purified or bottled water, and nonperishable food. Canned food is by far the safest choice after flooding as it is not susceptible to waterborne diseases. Stockpile bottled water, but keep water purification tablets on hand in case your supply runs out.
 
A first aid kit is a must for post-flood situations. Make sure you have sanitary wipes, anti-bacterial creams, soap, disinfectant, bandages and dressings, anti-diarrhea medication, and a three-day supply of any medicines that you take.
 
Staying warm is sometimes difficult after a flood. Your emergency supplies should include several changes of clean, warm clothing, and blankets. Add in waterproof gear and gloves so you can navigate waters if you must.
 
The power sometimes fails after flooding. Buy a supply of flashlights and batteries, or even better invest in wind-up flashlights that do not require a battery. Wind up radio connects you to the outside and makes it easier to listen for news and official announcements.
 
After the worst is over and you can return home, SERVPRO is on hand to help with flood cleanup. We extract water from your property and set to work salvaging as much as possible, and drying the structure of your home. We also deodorize your house.
 
For help with flood cleanup in Kokokahi, Kahuku, Kahaluu, Kaneohe and surrounding areas, call SERVPRO of Kailua North / Laie at (808) 235-5015 today.

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Which Fire Extinguisher Is Best to Prevent Fire Damage in Kaneohe Homes?

9/18/2017 (Permalink)

SERVPRO recommends keeping more than one type of fire extinguisher in your home to stop house fires.

A Look at Fire Extinguishers for Your Home

Keeping a fire extinguisher at home is a sensible precaution for all Kaneohe householders, which might prevent a fire from getting out of control. Fire damage is a risk for any household, and although it is necessary to be very careful with fire, taking precautionary steps such as having an extinguisher in the house can make a difference to how much fire damage occurs in the event of a blaze.

Which fire extinguisher is best to prevent fire damage to your Kaneohe home? SERVPRO understands that the range of fire extinguishers on the market can be confusing. There is no “one size fits all” fire extinguisher – each model is unique to a particular type of fire. Let us take a look at the various fire extinguishers available for your home.

Dry powder is one of the most broad-spectrum extinguisher products, as it can be used on flammable liquid or gas, wood, cloth, and electrical fires. However, dry powder is not suitable for grease fires in the kitchen. Dry powder extinguishers are best for living rooms and dens.

Wet chemical extinguishers are suitable for use on kitchen grease fires, but they are not safe to use on electrical fires, or flammable gas or liquids. Wet chemical extinguishers are useful in the kitchen.

CO2 extinguishers work on flammable liquids or electrical fires, but cannot be used on soft materials such as drapes or sofas, and are also not suitable for fighting cooking fat fires. CO2 extinguishers are handy to have in an office or where there are power tools and flammable liquid, such as in the garage.

Foam extinguishers are suitable for wood, flammable liquids, and spirits, but are not effective against kitchen or electrical blazes. Foam extinguishers are most useful in the garage or workshop.

Fire blankets are useful for extinguishing small fires before they get out of control, and are particularly useful for swift control of a small kitchen fire.

SERVPRO recommends having more than one type of fire extinguisher in the home. It is not possible to stop every home fire. In circumstances where fire damage occurs, our IICRC-certified technicians are on hand to clean up smoke and soot residue, restore your home, and carry out deodorization, so it feels “Like it never even happened.”

For help with fire cleanup in Laie, Kailua, Kahuku, Kokokahi and surrounding areas, call SERVPRO of Kailua North / Laie at (808) 235-5015 today.

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How To Create A Fire Damage Prevention Plan For Your Kailua Office

9/12/2017 (Permalink)

Emergency READY Profile Plan ERP Helps Protect Your Kailua Business

A SERVPRO Consultation and the Mobile ERP App Keeps You Prepared

Fire damage is a real risk for any office building. Whether your office is a government agency, insurance company, bookseller, accountancy firm or anything else, fire safety awareness is important. The ferocious wildfire in Mokuleia earlier this year served as a reminder of the power and destructiveness of fire. SERVPRO recommends that every business in Kailua puts a fire prevention plan in place.
 
A fire damage prevention plan means that you think ahead and take steps to prevent a blaze in your Kailua office. Having a plan in place also means that should the worst happen and a fire breaks out, your staff knows what to do.
 
Here are some vital points your plan must cover.
 
Evacuation routes and assembly points. Do not forget to allow for employees with disabilities or mobility problems.
 
Emergency contacts and lists of actions to take. Post these around the office so everyone can see them.
 
Preventative measures to help stop fire damage from happening in the first place. These might include regular wiring checks, careful storage of flammable materials, and unplugging appliances when not in use.
 
Regular checks on fire alarms and sprinklers to be sure they are ready should disaster strike.
 
The importance of keeping fire lanes and escape routes clear, and fire doors shut. Make sure all your employees know this basic information.
 
The location and use of fire extinguishers. Make sure your employees know where to find fire extinguishers or blankets, and how and when to use them safely.
 
When your fire damage prevention plan is in place, distribute it to all employees. Hold a meeting and some training to get them up to speed and make sure they have all the knowledge they need.

Remember to add SERVPRO’s phone number to your list of emergency contacts. In the event of a fire, our IICRC-certified technicians are on hand to provide a professional and thorough cleanup. We carry out every step from initial assessment to post-cleaning odor removal, so your office is ready for use as soon as possible.
 
We also have a handy app that makes creating your fire damage prevention plan much easier. The SERVPRO Emergency Ready Plan app helps you assess your office and provides you with an accessible profile document and a guide for helping you get back into business after a fire.
 
An Emergency READY Profile Plan also establishes the chain of command for authorizing fire restoration and ensures your local SERVPRO franchise is your local emergency contact for fire cleanup. You can get started today by visiting SERVPRO.com/ready.
 
SERVPRO of Kailua North / Laie is on hand to assist with fire cleanup in Kahaluu, Hauula, Kokokahi and the surrounding areas. Call us today at (808) 235-5015.

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Storm Surge Flood Damage to Kaneohe During Tropical Systems

9/10/2017 (Permalink)

Flooding after a storm can overwhelm your entire area. Contact SERVPRO to help remediate the damage after a flood.

SERVPRO Trucks and Technicians are Ready to Remediate Your Flooded Property

The storm surge created by a tropical storm combines with pounding waves to flood dwellings in Kaneohe. A storm surge raises the ocean’s level beyond that expected by normal tides due to changes in atmospheric pressure and high winds. Professional flood damage restoration post-storm is highly recommended to transform the devastation caused by these natural forces back to preloss condition.
 
During the period from midsummer through December, residents prepare for the possibility of flood damage in Kaneohe due to severe storms and even hurricane activity. High winds, torrential rains, and storm surge cause rain and salt water to flood into the crawl spaces and lower levels of homes. We count as our core mission helping our community recover from the effects of these violent storms, using highly trained water removal and damage remediation technicians and powerful, professional grade restoration equipment.
 
SERVPRO poises for a speedy response when flood damage threatens your home. Immediately after your first call to our office staff, we schedule an appointment to assess the damage to your premises and to devise an appropriate plan to remove the flood waters and dry out your house and possessions. Have no fear that power outages affect our ability to start on your job. We feature truck mounted pumps and extractors to begin removing standing water as soon as our experienced project managers give the signal.
 
After the majority of water exits your property via our efficient equipment, SERVPRO technicians begin measuring moisture content and establishing drying goals specifically for your structure and its contents. High-efficiency air movers and dehumidifiers rapidly reduce the moisture content of walls, floors, ceilings, and other structural components. Periodically our workers reassess the moisture levels to ensure drying is progressing as expected. Building materials that deteriorated because of the saturation or the force of the flooding are removed and replaced, but our focus is on restoration over demolition as far as is practical.
 
We work with your insurance carrier throughout the restoration process, including advocating for specialized freeze drying treatments if you have documents or pictures damaged by the water. We also provide payment plans for self pay customers.  SERVPRO follows a precise inventory protocol if we move boxes, clothing, and other items from the flood damaged areas of your home. Typically we find a protected area within your property to store your belongings as we help you review what contents can be restored and what may need to be discarded.
 
SERVPRO of Kailua North / Laie has the tools and the personnel to assist when storm activity results in flood damage. Call us at (808) 235-5015 as soon as possible so we can get started on a successful restoration plan and process.

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Your Mold Damage Partner in Kailua

8/27/2017 (Permalink)

Laundry issues such as a leak or a clogged dryer vent can contribute to mold damage in your home. Call SERVPRO to investigate the damage today.

SERVPRO Technicians Remediate Mold Damage in Your Home and Help Prevent a Recurrence

Hawaii has a climate that features daily rains and high humidity in most areas, and our community is no exception. The amount of moisture possible in your home can be significant at any given time, meaning you need to be vigilant and check for microbial growth. Our teams of fully trained mold remediation specialists are always available if the microbes seem to have the upper hand.
 
You have all the safeguards in place to limit mold damage in your Kailua home. Your bathrooms have operating exhaust fans tripped by the rooms’ light switches. The kitchen also features, and you use, a properly sized and vented hood fan over your cooking area. Air conditioning runs as recommended to not only cool the air but also to remove as much moisture as possible. The drains and condenser coils are clean. If despite all, your efforts fail and you notice mold growth in your laundry room, we can help abate the current mold outbreak and assist you in troubleshooting the reason for the mold damage.
 
SERVPRO mold remediation follows the Environmental Protection Agency’s (EPA) protocol. First, we contain the mold, including using negative pressure air scrubbers while we work, venting potentially contaminated air outside. Then we remove the mold colony and any porous materials it infiltrates, and dispose of it according to hazardous waste rules. We finish the cleanup by using professional antimicrobials to destroy this outbreak.
 
The last, but arguably most important, step our technicians take is to find the moisture that fueled this most recent mold problem. The average air humidity in Kailua is always over 60 percent, edging into “danger zone” that encourages mold spores to blossom into colonies. You plan for this with indoor technology that reduces ambient moisture in your home to between 30 and 50 percent. Since you take this care, the mold that does grow is likely feeding off another moisture source. SERVPRO crew members seek and discover unexpected sources of moisture you overlook to get things back into balance.
 
SERVPRO’s inspection reveals a clogged clothes dryer vent, incompletely sending damp air outside of the home when the dryer operates. That moist air supported mold growth. We clean out the vent and recommend consistent removal of lint from the dryer’s filter as another way to reduce moisture in the laundry room. This practical response combined with your other best practices gives your home the best chance to remain mold-free into the future.
 
Mold damage restoration is a specialty of SERVPRO of Kailua North / Laie. Call us at (808) 235-5015 to discuss this common problem in our humid climate. We have solutions to keep the mold under control.

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What to Do When a Small Appliance Results in Fire Damage to Your Kailua Bathroom

8/21/2017 (Permalink)

Fire Damage to Your Kailua Paradise? Call SERVPRO

SERVPRO Cleanup and Restoration Post Fire & Smoke Events

Localized fires in Kailua can be caused by any sized appliance and can occur in any room in your home. Small appliances that receive daily use easily become fire-starters simply because of the normal wear and tear they suffer.
 
Residents who go about their daily routines in the morning expect things to be the same when they return home as when they left in the morning, but Kailua fire damage can change that quickly. Heating elements from dryers and other hair appliances are not the sole reasons behind bathroom fires. Any appliance can develop a frayed cord. When they do, these bathroom items can become deadly shock-hazards. Sparking and subsequent ignition of nearby materials when a cord remains plugged in, even with the switch turned to the 'off' position, is another possibility that can leave any family devastated.
 
Prevention is said to be easier than repairing and restoring fire damage, but even the most diligent people still experience this kind of catastrophe. Knowing that SERVPRO has the technicians with proper training, certification, and experience in all sizes of restoration gives you the reassurance needed when disaster strikes you and your family. When a fire happens in a small room, the blaze might remain there, but this occurs in few cases. In most situations, fire spreads quickly, especially when the home is unoccupied. Regardless of how large, or small, a fire is, smoke spreads into every open area in a home, leaving behind a horrible scent that can last indefinitely.
 
We are skilled in all phases of fire damage restoration, including extracting all water and other fire extinguishing foams, ensuring the safety of your home's structure. Removal, and restoration of all burnt materials, refinishing and repainting of walls and ceilings, deodorization, and much more come with our services. When we finish, your family can return to a home that looks and feels “Like it never even happened.”
 
We recognize that your house or bungalow is of vital importance to your family, and we work hard each time to ensure we work both quickly and thoroughly to restore your property to livable standards. Our customer's questions are given timely and correct answers because we know that this is already a stressful time for any family. We want to relieve as much of the stress accompanying the other major inconveniences created by fire damage.
 
Call us, SERVPRO of Kailua North / Laie, at (808) 235-5015, whenever you have fire damage or any other situation that prevents you from enjoying your home in Kailua, Kaneohe, or Laie.

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Professional Response Solves Kailua Water Damage Problems

8/10/2017 (Permalink)

Keep the Water Where It Belongs, Not in Your Kailua Bungalow--Call SERVPRO

Water Leaks? Prevent Damage by Calling SERVPRO in the Kailua Area

Appliance malfunctions are one of the most common reasons water damage affects today’s homes. A slight breach in the gasket on a washer or a small leak in the pipes leading to an automatic ice maker can slowly damage the walls or the floors of your Kailua home in hidden areas. SERVPRO technicians receive training to locate and restore the many paths water takes to intrude and damage structures of your home.
 
A modern kitchen makes water work in many ways. Clean dishes and quantities of ice keep your household going strong, water lines snaking under cabinets to make these things happen. Leaking in one or more of these lines saturates your kitchen fixtures, causing water damage in your Kailua home. You notice an uptick in your water bill and occasional puddles on the floor. Looking under the sink or you see a damp cabinet bottom. Mopping it up does not cure the problem. Contacting a professional is the wise thing to do. We find the source and make sure to abate both leak and damage.
 
When SERVPRO IICRC certified technicians arrive, expect questions about where you notice water or dampness. We take it from there, using moisture measuring devices to give us a baseline from which we determined drying goals. A technician may remove the kick plates between the bottom of your cabinets and the floor to check for obvious leaks and any standing water contained underneath. Our crew locates the leak and arranges for repair and then gets to work on the damage done by the water.
 
Slow leaks can equal major damage as wood swells and weakens. We evaluate the condition of your cabinets to see if drying alone is an option or if some pieces of wood need to be removed and replaced. The floor under the cabinets also receives an inspection, including the subflooring. Tile floor handles water well unless there are cracks in the joints or grout. An examination of the subfloor may be necessary, viewed from a lower level or crawlspace. As we work through the areas saturated we look for mold growth, which is common when water leaks over time. If found, we add mold remediation to the agenda; our technicians are trained in the EPA mold abatement protocols.
 
SERVPRO crews extract any visible water and set up air movers and dehumidifiers to reduce moisture in the air and fixtures. We recommend you run your AC units as well to lower humidity. The team monitors moisture levels, and we remove our equipment only when the proper levels are attained.
 
If your suspicion that a water leak exists somewhere in your kitchen needs confirmation give us a call at (808) 235-5015. An experienced water damage crew from SERVPRO of Kailua North / Laie makes certain the leak is found and fixed and the damage restored to preserve your home and your investment.

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